About Ingeniux CMS

Ingeniux CMS is an agile content management system (CMS) that helps medium to large enterprises manage content across the enterprise – supporting websites, portals, tech docs, headless apps, and more.

Ingeniux CMS is built on a decoupled architecture, which makes it a uniquely flexible content management solution, capable of supporting multiple sites and delivery channels from a central hub. The platform was built with a focus on intelligent content that can be leveraged for content reuse and associated with metadata. This product offers a host of features, including in-context editing, visual page builder, internal site search, taxonomy management, asset management, blog management, user management, security, reporting, workflow, support for m...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

15 Reviews of Ingeniux CMS

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(5)

5

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

February 2019

User Profile Picture

Dan from Susquehanna University

Verified Reviewer

Company Size: 201-500 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Well-rounded CMS for Higher Ed Usage

We needed a highly efficient way to manage and make web changes as well as a flexible web presence to adapt to changing demands from partners on campus. Ingeniux has helped with both. We have a web triage system to handle smaller content changes from campus, strategy meetings with department chairs and other stakeholders to strategize around larger initiatives and a few well-trained partners on campus who can make their own updates. Ultimately this has freed up a team of three people to continue to improve the site with new development projects, the brainpower to think of fun and engaging ways visitors interact with the site and ultimately help the university reach its business goals of attracting more students and appealing to more donors.

Pros

What stands out the most about Ingeniux is the high level of customer service - from the initial research stage to reviewing specs and implementation to the amazing support when you become a partner - every phase of interaction with Ingeniux helped our efficiency and web potential, and reinforced that we made the right choice.

Cons

Aspects of our site are dependent on taxonomy and the ordering of the association within the taxonomy are very important. We've found work arounds, but a more robust out-of-the-box feature for ordering taxonomy would be wonderful.

March 2020

Kirsten from American Optometric Association

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

Transitioning from v9 to v10 IGX

Technical support is phenomenal. There is efficient response time and collaboration to review and resolve complicated issues . Collegial communication is very much appreciated.

Pros

The addition to include GTM UA tags, rather than in _Layout.cshtml is very helpful. Version 9.0 included slider / image gallery options for our clients.

Cons

Our current version 9 shares layout templates to lessen server loads. Customization is more difficult.

Reasons for Choosing Ingeniux CMS

Our continued user base and upgrades to hosted instance of aoa.org and growing number of affiliate sites drove the decision to migrate to version 10.

March 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

2.0

March 2020

I am only talking about Ingeniux 8(I believe) because that's what I am using

Pros

I like the tree navigation on the side where you can clearly see the page hierarchy, as well as the one in asset management

Cons

It is not user friendly at all in general, definitely not adapting to the modern age users. First of all, there is no in-context editing, so I have to click on Preview for every edit I make. And I can't drag files and put them in the window when I am trying to upload documents. Also I can't upload multiple docs at the same time. Every time somebody assigns a page to me, I have to type in the page ID in the search bar because it's not showing up in the 'Assignment' on the left side for some reason.

Response from Ingeniux

Replied March 2020

Thank you so much for your review of Ingeniux CMS. We greatly value your feedback. It looks like you are on CMS version 8 right now. The latest version of the product (CMS version 10) has a new, easy-to-use user interface and all of the features you list below that are missing in version 8 (plus tons more exciting new features not mentioned, like our new digital asset manager). If you reach out to your account manager, they can help set you on an upgrade path that works for you and your team. Wishing you all the best in Ingeniux CMS, The Ingeniux Team

March 2020

Rebecca from Lasell University

Company Size: 201-500 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

March 2020

Good but complicated

Overall our experience with Ingeniux is positive. We have been customers for years and this is largely due to their adaptability of design and customer support. If you dream it, they can make it. That said, be care that you don't overcomplicate an already complicated system.

Pros

The best part about the Ingeniux CMS is the idea of "components". There are pieces of data that can be reused on pages to reduce duplication and ensure consistency across the site. Additionally the user permissions can set up access down the page level. This is wildly useful when managing a large site with multiple content managers. The site servers are also managed and protected by Ingeniux thereby alleviating the pressure on our marketing team that does not have a developer on staff.

Cons

Ingeniux can be overwhelming and has a relatively long learning curve. There are many different areas of a page, site, user permissions, and publishing features that all have to be mastered before you can successfully start to own it. I do wish the interface was more intuitives and user friendly. However, the customer support is unmatched, incredibly helpful and responsive.

December 2018

User Profile Picture

Carlos from WSECU

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Ingeniux CMS is a must for any company looking to manage their digital experience timely and easily

We have been partners with Ingeniux for over 13 years and have gone through multiple iterations of their CMS. The ability to assign user roles and permissions allows for multiple lines of business to add/edit their own content. There is no 'funnel' that lines of business have to get stuck in in order to keep their content fresh and timely. Ingeniux is continuously improving their platform every year. Their latest efforts in improving asset management have been really successful! All assets are now easily managed and utilized in the same manner as pages and other components. Lastly, support on thief product is outstanding. Whether its assistance with a patch or partnering on a major website redesign, they are always ready to help us get the most out of their platform.

Pros

This platform work great right out of the box or if you're looking for a more customized site, it's fully capable of meeting all of your needs. The ability to keep all page types, components, assets all easily organized is a huge benefit to this CMS.

Cons

Although the CMS comes with the ability to create and use workflows for content creation, editing and publishing, it doesn't allow pages or components to be part of multiple workflows and you can't have specific users utilize different workflows. Its one or none.