We did a thorough feature requirement and vendor assessment before selecting IntelligenceBank as our Digital Asset Management system. It works with our network of dealers using SSO, is easy to setup and maintain with multiple agencies and internal teams, easy to find and search for images with the ability to crop/downsize and the ability to be used as a central image repo for our main product image database. The support team is very friendly and continues to ensure my projects and needs are met. The tool continues to evolve and excited to see where it goes from here.

The SSO was limited and couldn't share more than basic data, but with the new roll outs we've been able to get a solution that works better than our original idea.

IntelligenceBank has allowed us to get a better grip on what we have to use and help organize creatives to see what we can create next.

IntelligenceBank is the best software for organizing a wide variety of assets and information in a way that makes sense to our users.

The Print UI plugin has given us the most problems with getting our whole company to use IntelligenceBank.

Overall, this product has been good for our company. The uptime has been great as I've never had issues with the system being down. Customer service with our account rep has also been good. The product does what it says as advertised for keeping our assets straight.

There are a few operational nuances and bugs that have come up with using the software. For example, the uploader can get randomly stuck and wipe out all of your progress, but this has become more stable over time. The approvals section for new assets could use massaging. One of the biggest issues is the view for Assets vs Folders. People have to switch between the two, and it gets confusing to end users when they're not paying attention. Lastly, I wish they did all-inclusive pricing with everyone receiving the same roles to upload with administrative responsibility going to a few select users. When you run a company with 7000+ people, it's hard to justify spending money for individual licenses.

Document versioning and persistence links. Download assets at needed size and format.

Poor performance. UI. Bulk download constrained to 150 files, very slow. Migrating away from IB is painful and expensive. Company charges $2k to provide FTP access to files upon exit and won’t grant S3 access.

IntelligenceBank Digital Asset Management is helping our business differentiate our value from our competition by providing a self-serving marketing platform which allows our clients & customers to customize their own materials. This is a huge value add our clients receive when they work with us and IntelligenceBank is helping us go above and beyond because of their tool.

The IntelligenceBank Digital Asset Manager is a great tool by itself, but what really puts the system & IntelligenceBank apart from others is the knowledge and helpfulness the product team, their customer service and account managers all bring to the table. I personally have worked with people from all three of these teams and have never worked with more competent and helpful problem solvers. They made their system customizable for us and most importantly, easy to understand and manage! The asset manager tool itself is also exceptional. The main reason our company uses it, is for the great template editor/creation feature.

There are some features I would suggest improving upon in the template feature plug-in but really IntelligenceBank Digital Asset Management really allows you to fully customize their system to fit your needs, more so than I even thought they could.