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Overall Rating
4 / 5 (25)
Ease-of-Use
4.5 / 5
Value for Money
4 / 5
Customer Support
3.5 / 5
Functionality
4 / 5
Last Review Written
August 24, 2021
Pros/Cons
  • Pros

  • When it works, it is easy to securely send files and folders to other people. Interface is easy to use.
  • I was a trial tester for this version. We used Accellion as our Large File FTP, and Kiteworks was really great.
  • Cons

  • There were often bugs where emails got stuck in the outbox or settings were disabled preventing emails from going through due to large file sizes.
  • Kiteworks works well in terms of functionality. The user experience needs work as sometimes I get lost while managing files.
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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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