MediaValet

MediaValet

RATING:

4.68

(80)

About MediaValet

MediaValet is a cloud-based digital asset management solution that helps marketing and creative teams easily manage, collaborate on and distribute their digital assets. With data centers across the globe, MediaValet is available to organizations worldwide. It’s used by businesses of various sizes and industries, including manufacturing, technology, consumer goods, healthcare and agencies. With MediaValet, businesses are enabled to centralize their images, videos, marketing material, and other media in a centralized library. The platform offers full previews of over 200 file types, including multi-page PDFs and 3D models, as well as the ability to edit Word, PowerPoint and Excel files from within MediaValet. MediaValet offers integrations into popular productiv...
MediaValet
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MediaValet Reviews

Overall Rating

4.68

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 80 reviews

Zach

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Vendor Experience is a Nightmare

User Profile

Jessie

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2017

Beyond Impressed

Pros

While the platform and functionality is great -- and performs every function we ever needed...and even some we didn't realize we needed until we already had them! -- it's really the outstanding customer service that brings MediaValet to the next level. We had high expectations going into our work with MediaValet, and not only have they been met but they've been exceeded beyond anything we could have imagined.

Cons

We haven't had any problems at all at this point. The biggest drawback that I could possibly think of is the time difference between ourselves and our contact at the company, but he's never let that be an issue and we've had seamless and exceptional customer service at every turn.

Response from MediaValet

Thank you for the kinds words Jessie. Our team really enjoys working with you as well. Keep an eye out as we have many exciting things in our product pipeline. We just announced our new Publishing and Analytics platform today and we have a long lineup of new features, integrations and partnerships to announce in the coming months. Cheers, David MacLaren, Founder & CEO

Replied December 2017

Whit

Company size: 51-200 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

March 2022

This is our first and favorite DAM

We historically used Google Drive for all of our media storage with is wholly inadequate. By moving over to Media Valet, we are able to store a single high resolution image that can be downloaded or shared to any specification. We are working on an integration with Wagtail, our CMS, that will allow us to pull images directly into our website.

Pros

We have historically stored all of our images on Google Drive and recently moved everything over to Media Valet so it is hard to say just one thing that I like the most. The most valuable feature is that we now have a single source of truth for all of our images rather than several versions stored across several folders. When we share images with media or other users, we can share them in a format of their specification without duplicating or editing the original image. It is simply amazing.

Cons

I was pretty excited about the potential to use the branded portals but discovered that they are fairly inflexible. You can not include descriptions for the images in the gallery view and can not create any dynamic sections. I was optimistic that we would be able to use this feature to showcase galleries of images but it will not work for us for that use.

Reasons for choosing MediaValet

It was a really difficult decision as both services scored highly in our internal reviews but Media Valet was significantly cheaper and was highly recommended by peers from another college.

Reasons for switching to MediaValet

In order to share images in Google Drive, they needed to be downloaded and formatted to specification and then reuploaded and permissions would need to be set on the individual image. Often, if we were sharing a group of images, they would be duplicated and stored in another folder meaning we would have many copies of a single image stored. Search and metadata management is very difficult in Google Drive.

Katie

Company size: 51-200 employees

Industry: Computer Games

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2022

Quality content

I am amazed by the convenience it brings to our lives, I have been using it for a long time and recommend it to my colleagues.

Pros

Overall I saved time and money. Finding and accessing files is very easy, you can categorize everything.

Cons

It would be really helpful to download all the marked ones at once instead of downloading them one by one.

Trevor

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

February 2019

Better than a shared drive

MediaValet is a huge improvement over working with shared drives, we could never go back, the time saved searching for assets or even previewing an asset for a new project is never-ending.

Pros

MediaValet has a very good search and overall interface for finding your assets, version control is a real bonus.

Cons

We are used to some fairly simple collaboration features like mentions that would be a great addition to the platform otherwise comments just get lost and forgotten about. Ability to visually crop / resize assets before downloading the rendition would help the more non technical users in the team otherwise they need to have Adobe installed then download the original and then export the asset. You can set the dimensions on export which is great but there is no option to lock the aspect ratio which takes away from the experiance for less technical team members.

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