Optix

RATING:

4.9

(12)

About Optix

Optix document management and workflow solutions transform organizations from a jumbled, disorganized shared folder to a structured data repository with an easy and organized way to retrieve the file you need when you need it. Flexible solutions and product offerings with Optix allow companies spanning the Fortune 500, SMBs, and federal, state and local governments to create streamlined processes that integrate through every department. Optix allows users to find files faster, reduce tedious tasks and errors, and improve efficiency. Offering on-premises and cloud-hosted solutions that integrate with other business applications, Optix can run on macOS, Windows, Linux, and much more.

Optix Pricing

Contact Mindwrap for pricing details.

Starting price: 

$200.00 per month

Free trial: 

Available

Free version: 

Not Available

Optix query result

Optix Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Optix

1 - 5 of 12 Reviews

Tiffany

Verified reviewer

Non-Profit Organization Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Great product and an absolutely amazing team to work with!

Through implementation of Optix we now have full visibility into our pipelines along with easy in-depth reporting. The customer service team is also wonderful to work with, consistently going above and beyond with any requests we submit to them.

PROS

The workflows we have implemented using Optix have vastly improved our productivity and processes. Providing both a paperless workflow along with document storage that enables the entire organization to access detailed donor information at the click of a button.

CONS

None so far. The Optix team is highly skilled at helping to figure out custom solutions whenever needed.

Konrad

Food Production, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Optix Partnership

The Optix solution has been a stable fixture in our AP department for 7 years now. The solution has continued to improve our efficiencies at processing invoices and has allowed us to defer adding headcount as the AP function workload grows with our business. Optix is considered a mission critical business solution for our company AP processing work.

PROS

Optix has a comprehensive set of features that provides for a broad combination of solutions. We purchased it for document imaging and complex OCR tasks for our AP processing, but it includes a full document management system as well as a modular workflow engine. The solution has been a stable fixture in our AP department for 7 years now and simply works as advertised. The Mindwrap Team has been a valued business partner for us. They believe in their product and develop continuous improvements in the software functionality. Technical support is always top notch and has a personal approach.

CONS

We made the Optix decision after a very exhaustive search for an affordable OCR imaging solution. My only complaint would be that at that time it was not easy to find among some of the better known and more expensive options.

Peter

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Very reliable product and great customer service

PROS

Having worked with the product for over 15yrs, I have been quite pleased with it's stability and reliability.

CONS

I will like for a more user friendly admin UI for administrative functions.

John

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Optix is an outstanding choice for Document Imaging

PROS

We've used Optix for almost 30 years, migrating from the original Macintosh IIci (!) system that we originally deployed it on through a Solaris Server and finally to the most recent modern macOS hardware. Through all that time, both the server and client have been rock-solid, and backed up by similarly rock-solid technical support and professional services. We've saved a tremendous amount of hard and soft costs over the years with Optix versus the usual and more well-known industry players, and have been extremely pleased with our use of it. I've had occasion to interact with other document imaging systems in other organizations from time to time and have come back happy that we've been with Optix for its flexibility, low cost and outstanding support.

CONS

The UI tools for management of the system are dated and in need of an update, which I believe the company is working on.

Kathryn

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Great Product and Exceptional Service

Optix is a great system to store and organize agreements, as well as document important aspects of the agreement. The system allows for easy searches and extremely quick document retrievals.

PROS

Optix is an extremely user friendly system that allows you to create forms for tracking specific contract information and provides quick retrieval of needed documents. Customer service is exceptional - they will walk you through any issues encountered with quick resolution.

CONS

I have encountered very few issues for the almost 15 years that I have been using Optix. Any issues encountered have been quickly resolved.