Paperflite Software

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FrontRunners 2021

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About Paperflite

Paperflite is a cloud-based content management system that assists marketing and sales teams with collaboration and prospect engagement. Its key features include predefined templates, document management , indexing, text editing and a repository. The application comes with a module, which sends alerts to team members when clients interact with shared content. Marketing teams can use this system to create campaigns by choosing themes, adding customized content and crafting messages for different audiences. The solution generates reports on metrics such as views and downloads, time spent on page, heat maps and integrated video analytics. Managers can provide role-based access to staff and assign permissions for editing and publishing content. Paperflite integrate...

Paperflite Pricing

Starter: $30/user/month Professional: $50/user/month Enterprise: Contact Paperflite for pricing information.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

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Paperflite User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 34 reviews

User Profile

Ayshwarya

Aspire Systems

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2020

Use this if you want your sales team to share your content

Easy to set up, even easier to use, gets your sales teams using your content and when in doubt just chat with the team, they’re always around.

Pros

I’m able to maintain a global content repository out of India and our sales teams across North America and Europe are seamlessly able to access and share the latest, relevant content straight from their CRM. Meanwhile, I get to know how our content is being consumed and we can view this in the CRM.

Cons

I’d like to see a query-based Dashboard. Right now, for our custom reporting we raise a request and the team sends us one but I’d like to be able to build my own reports within the platform

Glenda

Farsight Genome Systems

Verified reviewer

Company size: 2-10 employees

Industry: Biotechnology

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2020

Marketing Content Powertool

High quality technology, rock solid functionality. When questions arise, they are answered quickly. Recipients have been impressed with the quality.

Pros

Outbound emails with links to important marketing and sales content is so polished, with very little effort on our part. Outstanding look and feel AND functionality. Collections can be switched to "live update", giving me control to notify previous recipients when new or updated content is added to them. User views are reported at a highly granular level for video, ppt, and docx content. Notifications are easy to configure, let us know immediately when and how a recipient interacts with our content.

Cons

Takes a bit to understand the underlying conceptual framework - but it is well worth it. Content Hub stores and organizes core documents. Collections are customized for groups or campaigns. Conversations are threaded email engagements with specific recipients, that carry the link to content in the shared collection. Once content is organized in this way, and people are trained, the tool is fantastic.

Reasons for choosing Paperflite

Polished outbound emails. Tidy organization and management of Marketing and Sales Content. Streamlines sharing of these valuable assets within an expanding organization.

Reasons for switching to Paperflite

Wanted more attractive outbound marketing emails. Specifically, needed to embed marketing material in emails as more than just a link, without writing custom html.

User Profile

Deepa

Aspire Systems

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

3

Customer support

4

Functionality

3

Reviewed January 2020

Hacking marketing campaigns

We’re super happy with it as we’re able to show much better ROI for our campaigns.

Pros

We use Eloqua to run marketing campaigns and in each of our emails, we share content via Paperflite’s integration. Of our audience of 1000+, Paperflite tells us exactly how many have engaged with our content and how much time they’ve spent on it. This in turn feeds into Eloqua’s lead scoring algorithm and we’re able to pass on much more qualified leads to sales.

Cons

I can’t read our content within Eloqua. It’s not a big deal, all of the content is available within Paperflite but it’ll be nice to be able to preview the content within Eloqua.

NIva

Zebra Medical Vision

Verified reviewer

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2020

Excellent user experience for a knowledge base platform

Great experience, from service, to tailored design, to ease of use and maintenance

Pros

Seamlessly import documents, very easy to use, great design

Cons

The email sent to users for users and password is through paperflite and not the customer who owns the content hub, and the risk is that it can go to spam on the users side

Reasons for choosing Paperflite

Design, ease of user , permissions and the killer feature - "collections"

Reasons for switching to Paperflite

Their knowledge base wasn't design and wasn't simple for use and upload documents

Andrew

BISON Group Ltd

Verified reviewer

Company size: 11-50 employees

Industry: Machinery

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2019

An absolute essential tool for our Sales team

Our sales team were blind, once sending a piece of content. We now have granular information about every single piece of content being sent. How the lead is engaging with it, and what pages are of most interest. This allows our team to tailor their follow up and leads to better sales outcomes. Our sales team couldn't be happier! Our onboarding specialist Chandra was also amazing throughout our onboarding. We had multiple video sessions, was always responsive to emails, and has always gone above and beyond. We couldn't be happier!

Pros

Our company is an industrial machinery manufacturer based in New Zealand and exporting around the world. Being headquartered down here in our own little corner of the world, our company relies heavily on email communication with our clients and we use Paperflite to drastically improve it's effectiveness. When I joined this company about 6 months ago, the team had a pretty good marketing and sales department but where I saw it falling short was in it's email communication. Our sales team were sending hundreds of emails each month, attaching key assets as PDF's. After crafting their sales emails, they hit send.......and then just crossed their fingers. Hoping that the end user opened the content, and it was helpful for them. Since implementing Paperflite in our company, we now have all of our content sitting in our "Hub", which is always up to date, with everything from our key sales assets, to whitepapers, case studies, technical documents and more. Our team new create a Collection for each new lead and send their email either directly through Paperflite's built in email tools, or via our CRM integration. Our leads arrive on their own "landing page" type area where a custom title and description sits above the attached documents. Our sales team are able to track exact details about leads content engagement, and respond with timely, relevant emails, that help close deals faster! We couldn't be happier with our Paperflite implementation - and would recommend to anyone!

Cons

When I first began implementing paperflite a few months ago, the company was lacking a little in it's documentation/help guides. This caused my preferred method of self-onboarding to be a little harder than other systems I have implemented, however the team have recently released a full knowledge base which covers everything that I found a challenge on day 1 and I believe onboarding would be a lot faster now!

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