RightSignature vs DocStar ECM

RATING:

4.5

(147)

RightSignature has 147 reviews and a rating of 4.54 / 5 stars vs DocStar ECM which has 99 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (147)
4.0 (99)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 25, 2024
November 1, 2023
Pros/Cons
  • Pros

  • What I liked most about this software was that it is super easy to use the electronic signature to use for those that cannot meet up in person.
  • Saves a lot of time versus scanning, printing, and scanning. And the best part is that its secure as well.
  • Cons

  • Confirmation emails get undelivered or redirected to spam from time to time and this causes confusion. Other than that ,there isn't much you can complain about.
  • The navigation flag causes more inconvenience than help. It’s expensive and I’m dissatisfied with the communication level from customer service.
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  • Pros

  • The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly.
  • I love the integration with Epicor and the workflow approvals.
  • Cons

  • No applicable at this time. We only use the data to view.
  • Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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21 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos