# Scan123 Software Reviews, Demo & Pricing - 2026 > Review of Scan123 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cms/scan123-profile --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / Scan123 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cms/scan123-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/scan123-profile/alternatives/) # Scan123 2026: Benefits, Features & Pricing Wondering if Scan123 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Scan123 4.5 [(62)](https://www.softwareadvice.com/cms/scan123-profile/reviews/) Pricing Starting at $379.00 per month ### About Scan123 Scan123 is a cloud-based scanning and document management solution specifically made for auto dealers. The software offers users a user-friendly and secure way to collect, upload and keep all their digital documents in a searchable team-based system. Users are provided with features such as OCR-based paper scanning, permission-based document sharing, customizable reports, search capabilities and more. Scan123 allows users to access all files and documents remotely whilst also collaborating online with their peers. Wondering if Scan123 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## Scan123 User Interface ## Popular Scan123 Alternatives Main Product Scan123 4.5 [(62)](https://www.softwareadvice.com/cms/scan123-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.66Value for money - 4.75Customer support - 4.53Functionality Pricing Starting at $379.00 per month Get Price Alternative Product [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/) 4.7 [(29019)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.78Value for money - 4.35Customer support - 4.51Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28524)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17594)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12745)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.37Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Microsoft Word](https://www.softwareadvice.com/cms/microsoft-word-profile/) 4.7 [(2839)](https://www.softwareadvice.com/cms/microsoft-word-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.40Value for money - 4.26Customer support - 4.68Functionality Pricing Starting at $9.99 per month Get Price ## Scan123 Pricing and Plans Starting price: $379.00 per month Free Trial Free Version Entry $379.00 flat rate, per month Plan includes: - 12k Scanned Pages/Month - Full Color Scans - Suitable for Small Businesses - Unlimited Scanners - Unlimited Users - World-Class Support Pro $489.00 flat rate, per month Plan includes: - 24k Scanned Pages/Month - Full Color Scans - Suitable for High-Volume Businesses - Unlimited Scanners - Unlimited Users - World-Class Support Custom Pricing available upon request Plan includes: - Automate document archival and search across multiple facilities and large teams Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Scan123 Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of Scan123 Customizable Reports Document Capture Document Management Document Storage For Automotive Dealerships Full Text Search New Car Dealer Optical Character Recognition Service Department ## Scan123 User Reviews Overall Rating 4.5 Ratings Breakdown 5 68% 4 23% 3 8% 2 0% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.7 Functionality 4.5 SJ Shawn J. Verified reviewer Hospital & Health Care 11-50 employees Used weekly for more than 2 years Review source Reviewed March 2026 Great Storage Solution but needs work with Customer Satisfaction 3 Previously 5 We were disappointed during our experience at how the customer satisfaction and attention to detail seemed to decline. Changes to the customer service department gave you several reps and you never knew who would be contacting you. Ratings Breakdown 3 Ease of use Previously 5 3 Value for money Previously 5 3 Customer support Previously 5 3 Functionality Previously 5 Pros: The storage capabilities with Scan123 is good if you want a back up storage solution. All files are easy to access, and are kept in what they call cabinets. We were able to easily transfer from one cabinet to another which helped maintain organization with our day to day operations. Cons: We started noticing issues with the customer service. Most specifically, how long it was taking for changes/updates to be made to our current forms being used. The system does not allow for revisions on the users end, you have to have the revisions done by the Scan 123 team. At first the revisions were quick and accurate but that started to change as we went. The software lacks the ability for you to see your companies documents without fabricating a test person which makes errors harder to spot. We started seeing signature and text field issues that were missed or inaccurate. Unfortunately, this caused us to have to resort to in-person paper signing which defeats the purpose of the software. It would be great if the user had the ability to upload and integrate signature lines. Reasons for choosing Scan123 We liked the implementation and customer service experience! Read More TG Tracey G. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed February 2024 Gibson Care 5 Five plus years of discussions going from a high document organization to a paperless organization. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Support of the team that now just quickly makes the changes through the support tickets. And "Boom" it is done. Great job. Cons: I enjoy creating success for our organization. More collaboration on design and talking through with me and my team would increase product value. Reasons for choosing Scan123 Cost and \[sensitive content hidden\]. I enjoyed talking with \[sensitive content hidden\] and felt my interests were important and the items we discussed would be conisdered or implemented. Read More ne naomi e. Verified reviewer Automotive 201-500 employees Used daily for less than 12 months Review source Reviewed May 2024 The Process 3 Fast response time when there are issues as well as great document management. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: As mainly a user of scan123, I can effectively confirm that it works rather efficiently. Our documents are archived in an organized manner and scan123 makes it easy to locate past documents that may need to be retrieved. Cons: I do use an outdated scanner that is not always great to use. Reasons for choosing Scan123 n/a. Read More JC John C. Verified reviewer Automotive 501-1000 employees Used daily for less than 2 years Review source Reviewed November 2022 Automotive user of Scan 123 5 We have really enjoyed it. The team is very respectful and warn us if we are paying to much over a large period of time, Support was quick to set up a new dealership when we got it on line and again helped with the training of the new staff. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software was very easy to get set up and going for us, We had 4 locations to get set up, we worked with tech support to get the users set up, then the support team also handled all the training before going live which was a big help Cons: There was a big gab when we exported our old scanned info and sent them to Scan 123 to be imported into the new site Reasons for choosing Scan123 We also use Dealerbuilt for our DMS and they recommended it. We may intergrate down the road but are not yet. Reasons for switching to Scan123 Content Central was not as user friendly, and not as easy to set up. Read More mP michael P. Verified reviewer Automotive 51-200 employees Used daily for less than 2 years Review source Reviewed November 2024 login issue 5 communication with \[sensitive content hidden\] was fast and easy. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: scan123 provides an easy way to search for information on a dime. Cons: login issue can be frustrating but can understand the protocol behind 2-step authentication. Read More MM Michelle M. Verified reviewer Automotive 11-50 employees Used daily for more than 2 years Review source Reviewed September 2024 Love Scan123 5 Very convenient and easy to use. Makes my life easier to just look at my computer for my documents Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is so easy to use and love that we can store our documents into Scan123. Cons: I can not come up with any complaints. Just love that I can store all of my documents into this system. Read More KB Kim B. Verified reviewer Automotive 51-200 employees Used daily for more than 2 years Review source Reviewed August 2024 Excellent System To Use & Excellent Customer Service! 5 I have had a very positive experience with Scan 123. It's a very simple system! And, when there has been an issue, the help I received from their customer support team has always been awesome! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: A very quick, easy way to store, and file, service and body shop repair orders! Cons: Really there is nothing I don't like about it! Read More TS Tracy S. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed October 2022 Seamless, secure document signing and storage 5 We are able to connect with lead prospects quickly and give them the opportunity to review documents at their own pace. The process to send out documents is easy and can be done by anyone in the company with minimal training. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to easily prepare and send out documents for signing and store them in an intuitive way. Cons: I cannot think of anything, the customer service and development teams take care of every issue I encounter. Reasons for switching to Scan123 Ease of use and customer service Read More Olga Liliana M. Verified reviewer Computer Software 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2022 Rewev of scan123 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Pros: Simple and easy to apply for file scanning. Saves time which a scanner takes a lot Cons: contr: Sometimes the record isn't always aligned too efficiently. More kind of brightness adjustment gear are needed and can be delivered in Recommendations to others thinking about the product: It is easy to use and wonderful fast. The quality thing is it's miles advertisements-unfastene What troubles are you solving with the product? What blessings have you ever realized? Earlier it wasn't smooth to locate stored files. Now with information integration, it is simple to get entry to them. Vendor Response HI Olga, That's great, thank you for the review. That is some valuable input and we will see what we can do! Replied April 2022 Read More Mijail L. Verified reviewer Hospital & Health Care 11-50 employees Used other for less than 6 months Review source Reviewed July 2021 Scan123 may change the office for ever 3 Ratings Breakdown 4 Ease of use 3 Value for money 2 Functionality Pros: Scan123 helps in my office to reduce a large number of papers. the app is easy to use and very intuitive give us more space to work and the facility to find a specific paper from years ago or just a day ago. Cons: Scan123 needs a lot of time to scan every paper if the intention is to digitize a large number of documents may take a considerable time. it would be great if can be added some extra functions like accessibility to some files for just one person or password to see a specific file. Vendor Response Thank you for your review, your feedback is invaluable to us. We are exited to hear that our service is helping your business and that you value its ease of use and intuitiveness. I would like to connect with you to discuss how we alleviate some of the drawbacks you mentioned, there may be existing solutions that we can help with. Replied July 2021 Read More Showing 1 - 10 of 62 Reviews [See All Reviews](https://www.softwareadvice.com/cms/scan123-profile/reviews/) ## Scan123 Popular Comparisons [Google Docs vs Scan123](https://www.softwareadvice.com/cms/google-docs-profile/vs/scan123/)[Google Drive vs Scan123](https://www.softwareadvice.com/cms/google-drive-profile/vs/scan123/)[Google Workspace vs Scan123](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/scan123/) [Compare All Alternatives](https://www.softwareadvice.com/cms/scan123-profile/alternatives/) ## Other Top Recommended Document Management Software [Klyck](https://www.softwareadvice.com/business-plan/klyck-profile/) **4.9** (29) Recently recommended **12** times [Square 9](https://www.softwareadvice.com/cms/square-9-profile/) **4.5** (141) Recently recommended **11** times [DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/) **4.0** (97) Recently recommended **11** times [Revver](https://www.softwareadvice.com/cms/revver-profile/) **4.4** (975) Recently recommended **10** times Stuck Between Options? 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