As a customer of Tizra for more than five years I can highly recommend them. Our customers appreciate the ease of use of our eBooks, which makes us look good. The Tizra team has always been there when we needed them and as non-techies we appreciate having their expertise available to us. I look forward to using Tizra into the future.

Tizra has what we are looking for in an eBook publishing system. What we like most about using Tizra is that it is very stable. We can count on it to deliver day in and day out consistent service to our customers who depend on it. As a small publisher we don't have extra resources to manage customer issues should they arise. We know our eBook site is up and running 24-7. We especially like the ease with which to create new publications. We can actually have a new eBook up and available on our site in a few minutes. Working with the staff at Tizra has been a pleasure. They have taken time to learn about our business and then offer suggestions based on their experience to help us grow our business. Overall, we are very happy with our decision to select Tizra to host our eBooks.

We really don't have any complaints. The back end of Tizra can sometimes be a bit difficult to learn at first, but with their help we have become adept at using its many useful features.

Our experience with Tizra has been great. They were helpful with planning, implementation, and maintenance. Their customer service has been phenomenal. Our answers are always answered in timely manner and on the rare occasion we encounter a bug or need the system adjusted, they promptly respond and resolve our inquiries.

Our association houses a multitude of various types of resources with different needs. Tizra has been able to meet all of them and present it in a clean, easy-to-find way while reducing administrative burden and easing our users' experience. Tizra is incredibly functional. There are a multitude of robust features for our organization to use now as well as grow into. We are able to allow/disallow different levels of access to different types of users based on information coming from our (separate) AMS. We can sort, collect, and identify resources based on content, tags, dates, and topics.

The biggest initial drawback was that Tizra was not connected to our AMS. However, Tizra was able to build an API between our AMS system and theirs for a seamless user experience. The back end interface takes a little bit to get used to, but we were able to learn the ins and outs fairly quickly and easily.

The customer service from [SENSITIVE CONTENT] at Tizra was second to none. He was very quick to respond to any questions we had and had a solution to our questions and concerns. Allowing our office to categorize content and offer one landing page for certain content to our members was a major benefit.

We were interested in simplifying our approach to an online resource library for our members to access important information as it pertained to our semi-annual trade shows. We wanted a resource that could house documents in a clean, easy to organize fashion. The ability to tag documents and organize them into separate categories was a huge benefit. We utilized a bulk upload service that allowed us to load 700+ documents overnight.

The user interface on the back end did take some getting used to. We have only utilized this service for one major project at this point, so there is still a lot to learn as it pertains to loading new content and assigning that content to particular areas of the site. Once everything is in place the front end site functions well.

Tizra provides great support. If we ever had any problems with the software Tizra was available to work through other issues. No going through a help desk. The [SENSITIVE CONTENT HIDDEN] are available to work on issues.

The American Dental Association interviewed multiple digital rights management vendors before selecting Tizra. Tizra provided the flexibility that the American Dental Association needed to satisfy multiple parts of our organization. Tizra was able to integrate the American Dental Association's single sign on. Which allows members to access the American Dental Association's website, eStore and seamlessly login to their digital content on Tizra. The Standards group has the ability to provide access to review documents. And have a specific date to revoke access. When the review date has expired. The publishing group can provide access to documents with a specific number of views available. Once the views are used up, an organization can pay additional to receive more views on a document. Members can buy a digital document on the eStore and have immediate access to the document on the Tizra site.

There were no cons that I can report on.

TIZRA is a marvellous product for us, as it really helps us show-off our science and capabilities [SENSITIVE CONTENT HIDDEN] . We have got a whole new level of engagement with our clients and a much improved on-line profile. Excellent.

We bought TIZRA almost out of the box, so very little adaptation was required to get it to work for us. It provides users with a very attractive and high powered library site. We hold videos, papers and reports, and TIZRA makes it all very attractive and easy to use for the user. It is a great facility to have when organising on-line webinars and conferences, as it becomes an easy to access storage area for all your stuff...with a great search functionality.

TIZRA does need some training-time in order to use it correctly, and it isn'y yet an equivalent to a mass software product like Windows. It isn't a simple push-button affair. However, saying that, its rawness and simplicity also means that it is really flexible, and the support from TIZRA is excellent, so it isn't a major drawback. Just don't buy it if you can't spare the time to get to know the software.