Veeva Vault vs M-Files

RATING:

4.5

(24)

Veeva Vault has 24 reviews and a rating of 4.46 / 5 stars vs M-Files which has 180 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (24)
4.2 (180)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 5, 2023
November 28, 2023
Pros/Cons
  • Pros

  • Excellent cloud based platform providing seamless document management capabilities. Scalable system with ease of with ease of assigning roles and responsibilities.
  • The Veeva PromoMats UI is intuitive & easy to learn for reviewers/approvers.
  • Cons

  • There are drag areas for files that do not always work.
  • Poor search functionality; for a content management solution search functionality is vital. If it fails on this, it's dead in the water.
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  • Pros

  • The workflow feature is quiet robust and if thought out well can replace manual approval processes.
  • The functionality of being able to store and find files is great for the price.
  • Cons

  • Overall user interface is very bad. Not encourage you to use it.
  • Some problems with the length of some of the names documents. There is problem with documents that have more than 250 characters.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos