About Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own logo and branding. With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. Wix offers an Artificial Design Intelligence (ADI) module that creates personalized websites for users with text and images. The Wix code module offers serverless coding that allows users to set up their own database collections, build content websites and add custom forms. Wix allows users to set up an e-commerce portal where users can display products, manage orders and payments. Pricing is ...

Wix Pricing

A free version is available Connect Domain: €4.50/month Combo: €8.50/month Unlimited: €12.50/month VIP: €24.50/month Business Basic: €17/month Business Unlimited: €25/month Business VIP: €35/month

Starting price: 

4.50 per month

Free trial: 

Not Available

Free version: 

Available

Close

Image 1 of 4

Adding elements

Headshot of Software Advice Advisor

Find the right Content Management Software (CMS) for you.

What key features are most important to you in Content Management Software (CMS)?

Wix User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 6,445 reviews

Jude

Company size: 1 employee

Industry: Apparel & Fashion

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

Create Design presence with WIX

Kristie

Verified reviewer

Company size: 2-10 employees

Industry: Entertainment

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Perfect for Service-Related Businesses

Wix has been my favorite platform to promote my products but in 2021, I decided to switch things up and create a Shopify store with a domain name because Wix was not helping me generate sales at all. It became too pricey, too complicated, and the packages didn't offer discount options during the pandemic, so I had to hire a freelancer from Upwork. The Wix experts never communicated well with me, were slow when providing the service, and did not complete the project.

Pros

My favorite part of the software is the videomaking tool. Along with the videos I create, I can post them in a template through Wix and send my newsletters to my subscribers and customers. Wix does a great job of keeping a track of my subscribers and having an organized analytics page. I don't think Wix is disorganized at all. It can be pricey for the different type of services to make my website stand out on Google search, but there are discounts from time to time.

Cons

My least favorite part of Wix is how it is weak in sales. I had to create a Shopify store to promote the sales part of my business because Wix is more efficient for service-related companies. When I do use the videomaking feature, there aren't that many video templates to choose from. Instead, I am limited on the template designs. For music, it is endless, but I don't plan to use every type of audio in my videos. The other issue is price. I hired a freelancer from Wix to help me with my SEO and it was $100 for just linking SEO and I thought it was too pricey. I ended up using Upwork to hire someone else to help me promote my products. The freelancers signed up in Wix (also called Experts) are not good with communication and they are too expensive.

Reasons for choosing Wix

I decided to keep Wix but I don't see myself trying to generate sales on there. I have created a Shopify account to generate sales and income while my Wix will be used as a portfolio website. It is just used to generate traffic, not generate sales. The traffic I receive to Wix will be used to generate sales on Shopify.

User Profile

Emeka

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

An Awesome Website Builder

I use wix to build my business website. Considering that it is free to use, I didn't have to spend any budget to get my business website done. I also didn't have to pay website developers as all I needed to get things done were available on the Wix platform.

Pros

Wix is a drag and drop website builder. There are many reasons for which I love Wix, among them include: 1. Free to Use: Wix is a free to use website builder. It is one of the most widely used Content Management Systems (CMS). Despite the fact that Wix is a free software, it can be used to build a stunning website. 2. Free domain name and free hosting: Wix provides users with a free domain name, and also a free hosting on which to build their desired websites. 3. Availability of templates: Wix have templates available, and I only had to choose a desired template to get started. 4. Easy learning curve: I'm tempted to say that Wix have no, or a straight (linear) learning curve as one can get started immediately after creating an account on Wix. This was amazing for me. 5. Availability of sections: Wix webpages can be built in sections. This make it easy to design and edit a page. 6. Responsiveness: Wix pages are mobile responsive. By this I never had to bother about how to make my website responsive for visitors who are using mobile devices to access it. Wix automatically creates a mobile responsive version, and the final outlook of a page on mobile can be previewed while still designing the page.

Cons

It's very hard to point out anything I don't like about Wix. All the while I've been using Wix, it'd been a pleasurable experience. The only problem I have with Wix is the cost of the premium version. I consider the premium version to be expensive for a beginner who is looking to operate on a lean budget.

Reasons for choosing Wix

I was looking for a platform that can allow me drag and drop elements to create a website. WordPress could do that, but I'll need to install an additional plugin. With Wix, I could start building a website using the drag and drop editor without having to install any other software.

Irma

Company size: 2-10 employees

Industry: E-Learning

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2021

Wix is a Journey

It has been beneficial having Wix to be a nice platform to advertise my business and market. It is a decent program to you however I just wish that it was better. And if you’re going to charge as much to charge at least have features in applications that actually work.

Pros

I like that the Wix is easy to use after an experienced person walks you through how to use the system. I didn’t find it a bit challenging at first with utilizing the features in finding out what I needed in the system to help me make the website best for our businesses needs. It did take about two months for me to really get well accustomed to using wicks his features that I need to use on a regular basis. However there are some features that we’re not available immediately that my business does need to use so I ended up having to purchase another program in order to get what I needed out of it which is more costly in the long run. Because they do not have forms that function well for my schools needs, I had to make more of an investment. It also said that the zoom feature would now work well with wicks. I still have to screenshot a new code every week and send it to our clients for our weekly class for a group sessions.

Cons

Zoom integration sucks. There are a lot of things that businesses need to be able to do to be functional and a lot of those things were not available on WIX. It would be nice for weeks to be a lot easier to use even for a new person learning how to use the system. I think that they charge a bit much for utilizing weeks considering all that Wix does not offer and you have to go out of pocket to purchase and do additional work to get what you need.

Reasons for choosing Wix

I wanted to test it out and see how well it would work. I also noticed that a lot of website designer’s on five or had a lot more experience on Wix website as opposed to some other websites

Steve

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
2

Customer support

out of 5
5

Functionality

out of 5

August 2021

After 15 years of use I still love it!

Dispute the non existent customer service I have loved wix.

Pros

I’ve been using Wix for over 15 years and I still love it! The sites are still fast, very easy to build a great looking site, and they have a lot of great templates! I also love the other features they offer such as the AI web designer, logo designer, mailbox options, and even business number. I’ve designed hundreds of sites through wix and I absolutely love wix! There are a few annoyances which I’ll list below.

Cons

The biggest thing for me is the customer service. Whenever I’ve had technical issues they really have been hard to contact and not quick to respond. The other issue I have is the business phone number. It really is disappointing. When a call comes through it displays my business name, not who’s calling. So I can’t see if it’s a client or spam (and spam happens a lot). I contacted them about this several times and never heard back. Stick with Sideline in my opinion.

Reasons for choosing Wix

I could write a very long section here but I’ll just say Wix runs circles around Squarespace. I tried going to Squarespace from wix because it was supposed to be so easy but once I wanted to customize anything it was either harder than wix or just not possible. Wix hands don is still the best.

Popular Wix Comparisons