The ease of use with this software is really nice, if your company is like ours, we have companies all over the country.

Outstanding performance, highly accessible, easy to use and the pricing is by far the best.

I really enjoy it as a user and highly recommend it to all organizations  as the best in value for money.

The ease of use and ability to have non organizational resources be a part of projects  is fantastic.

Great, happy to use it and happy to keep using it. If you haven't tried it and need an organizer system, do it.

I loved how clean it was and clients thought it was cool. I liked per project dashboards.

I love the ability to quickly track progress with my teams, and circle up as if we were beside each other.

I love that Basecamp has a small learning curve, has a simple, fun interface, and makes it super easy to manage all of your projects.

Phone and desktop app were helpful, as well as a ton of integration options with other popular software.

It's been wonderful, the price is great, and the customer service can't be beat.

Basecamp was a great experience. We tried several project management apps and liked this the best, minus the monthly cost.

I was very hesitant about using this product but I love the set up, very easy to navigate. It’s a great product, extremely user friendly.

Fantastic customer support. The pre loaded projects in Basecamp help you to wrap your head around what you can do with the platform.

I love the ability to categorize, assign and check off task. I also love the easy calendar integration.

Integration of basecamp with our existing product turn out be very wonderful.

Collaboration tools have been useful in working with our team over the past year. I've liked the ability to track progress the most.

I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.

The interface is amazing, perfect for those of who are visual. Great tracking and historical snapshots.

Great tools for task management and organization. And good integration with email for less technical users can email responses to questions.

I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.

It is integrated with limited software which restricts to carry out multidimensional projects. It’s pricing is also very high, it restrict its use for small organizations.

User-friendly, intuitive, great for collaborating and keeping track, excellent for remote work, super nice choice.

It has been a huge asset and we have all loved watching the progression of projects and campaigns we are working on.

Lot of functionalities like to-dos, message boards, Schedule. Really great if you work in a team and also really fast to communicate with your client via customer support or with your teamates.

We all had different employers but worked together for the greater good, a collaborative approach to solving this need.

I'm very satisfied and happy with this software I 100% recommend it to everyone, everything is easy to use not complicated at all and everything is well explained.

I could see it being a useful tool for managing satellite volunteer groups. It was a good experience, and provided the means to have good conversation, generate some ideas, and post documents.

What I love about most about Basecamp is the ability to communicate and have ongoing conversations with people who are involved in the project.

The cost and ease of use, it's very straightforward. Being able to track what everyone assigned to a certain task/project is doing, and ensuring deadlines/goals are being met are great.

I like Sprout and am happy with the service they provide. It helps me do my job, which is invaluable as a team of 1.

The smart inbox is a large reason why, but it also just seems to be the most robust and easiest to navigate of all the social tools available.

Lack of support for enterprise. Difficult to scale up using this tool.

The interface is very clean, most tools are easily accessible for every feature available and also, the very stylish and friendly design really improves the user experience, makes it more enjoyable.

Sprout is a great social media tool for analytics, engagement, reporting and management. The features are great and their customer service is helpful.

I love how the calendar setup works. Also the reporting it offers is so helpful in understanding what content is performing best, as well as providing an easy and beautiful report for clients.

The problem with this Sprout Social is that it sometimes misfires when posting to Linkedin. Instagram posting is also little glitchy.

Good, customer service was helpful when we were thinking about implementing.

I also struggled with the fact that I was only allowed 10 accounts. We are not an agency but still need more than 10 social accounts.

I was happy with the software, but I was less than thrilled that I had a customer service person sending me messages of this sort.

It is very confusing and misleading. Before they updated the app, you were able to just click on the names of those who need to approve it.

One of the best features on Sprout is the ability to have multiple users create, review, and publish content. This has saved us a tremendous amount of time on our team.

Overall, the software is great. It's just a pricey social media tool.

I had a chance to use this software for free trial period alongwith various other tools to analyze which one is best suited for my agency.

What I like most about this software is that it is easy to use and we had a team member who did a video session with us so we can learn the features and its benefits.

Customer service people are rude, ignorant and not knowledgeable about the products.

When a certain scale is reached in the number of users and managed profiles, the cost-benefit ratio increases positively.

The company support is great, but other programs seem more user friendly. I think they have some bugs to work out.

Dashboard can be confusing as there is a lot going on.

I also appreciate the calendar and how easy it is to schedule posts. Being able to coordinate tasks between users and integrate with help desk software is also incredibly helpful.

It's great to know if something was handled and by which user and the sense of accomplishment is there once you clear your inbox.

From the beginning, the Sprout team that has worked with us has been friendly, easy going, fun to talk to, and answered all of our questions.

Sometimes posts set to publish will fail, though I'll get an error report and a reason why it failed.

My point of contact sent me threatening, rude and unnecessary emails while I was in the hospital. I voided my contract before it became effective.

I love Sprout Social's integrated inbox, so you can see all of the latest comments from all of your clients.

I really enjoy Sprout, they have many integrations and are reasonably priced for their value.

Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.

The reporting is exactly what I need, I love that it integrates with Feedly, the inbox is useful for daily management.

I have had a great experience with them. There is always someone to discuss issues with right away if needed and they have great work-related content for continued education.

I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach.

I used this software when I worked for a large corporation, which helped us afford it. The ease of use and monitoring was amazing, it was such a good tool.

Definitely enjoyed the user friendliness of the platform and their support was also really great.

The customer service is great with a dedicated account rep who responds quickly and friendly. The UI Is well designed and is easy to navigate for even the most novice of users.

US Dollar

Basecamp is an efficient collaboration tool used by thousands of teams across the globe. Teams use Basecamp to keep track of assignments, work together on documents, plan projects, chat, and more. 

Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime. 

Experience the Basecamp Way of working by signing up for a free 30-day trial. There are no contracts, complex pricing, or long implementation plans—just good software and a fantastic support team that replies within minutes. 

LongDescription

File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Surveys & Feedback

Status Tracking

Idea Management

Project Templates

Document Storage

Access Controls/Permissions

Activity Tracking

Activity/News Feed

Task Scheduling

Project Planning/Scheduling

Project Management

Task Planning

Projections

Communication Management

Brainstorming

Calendar Management

Collaboration Tools

Assignment Management

Multiple Projects

Forum / Discussion Board

Project Time Tracking

Mobile Access

Real Time Data

Discussions/Forums

Role-Based Permissions

Client Portal

Real-Time Notifications

Project Tracking

Percent-Complete Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Task Editing/Updating

Reminders

Reporting/Project Tracking

Real-Time Chat

Chat/Messaging

Customizable Templates

Calendar Sync

Create Subtasks

To-Do List

Prioritization

Remote Access/Control

Task Tagging

Drag & Drop

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Progress Tracking

Customizable Branding

For Nonprofits

Product Roadmapping

Product Lifecycle Management

Transcripts/Chat History

Web browser (OS agnostic)

Basecamp is available at $15 per month/per user

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Basecamp

Live Online

Webinars

Documentation

Videos

Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, conversation tracking, social content management, social media analytics and more.


The solution features a "Smart Inbox," which combines the social media interactions from different social media websites. It helps users manage interactions by turning messages into tasks, assigning them to specific people and allowing team members collaborate on the assigned tasks. Sprout Social's social media publishing functionality automates the process of scheduling social media content and managing content approval for the content before publishing. By using Sprout Social's reporting and social media analytics functionalities, users can monitor social media performance of the brand across various platforms.


Sprout Social offers services on a monthly subscription basis that includes support via phone, email and other online resources.



Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Multi-Channel Management

Influencer Tracking

Customizable Reports

Multi-Channel Campaigns

Customer Segmentation

Brand Tracking

Charting

Real-Time Monitoring

Ad hoc Reporting

Multi-Account Management

Real Time Editing

Sentiment Analysis

Campaign Tracking

Competitive Analysis

Categorization/Grouping

Publish Scheduling

Configurable Alerts

Audience Targeting

Automated Publishing

Content Library

Social Listening

Social Performance Management

Group Management

Customer Support

Contact Management

Customer Experience Management

Content Management

Conversion Rate Optimization

User Profiles

Social Media Monitoring

Multi-Channel Data Collection

Performance Metrics

Data Security

Media Library

Social Media Integration

Workflow Management

Real Time Updates

Visual Analytics

Image Editing

Review Monitoring

Data Visualization

Automated Scheduling

Customer Social Profiles

Image Library

Conversion Tracking

Multi-Channel Attribution

Response Management

Social Advertising

Keyword Tracking

It is available across three pricing plans, outlined below:
Standard: $89 per user/month (billed annually) or $99 month-to-month
Professional: $149 per user/month (billed annually) or $169 month-to-month
Advanced: $249 per user/month (billed annually) or $279 month-to-month


Basecamp vs Sprout Social

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