Ratings & Reviews

Overall Rating

4.30 / 5 (162)

4.74 / 5 (109)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

December 5, 2019

May 26, 2020

Pros/Cons

  • Pros

  • Clean, easy to user interface. Enough features to still be powerful and handle lots of information, posts, questions, and media.

  • It's easy to use, reliable, and Bloomfire offers great customer support in my experience.

  • Cons

  • navigation seems to be one size fits all. It would be nice to see an web interface for desktop browsers so that things don't have to be so blocky.

  • There isn't anything I dislike per say; I would like to be able to download selected posts into a spreadsheet, however.

  • Pros

  • Love the features board where I can see and view all insights. Love the addition of being able to communicate with customers.

  • I like that it gives you a lot of options as a product manager. Much better than to use spreadsheets. It's a great tool for conducting your work as a PM.

  • Cons

  • Not working well on iPad ... but really that's all. Also a webhook and better zapier integration would help.

  • Nothing major. There are features we'd appreciate in future like objectives on timelines, user story mapping, etc but they're not vital.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots