Productboard vs Sprout Social

Productboard has 115 reviews and a rating of 4.74 / 5 vs Sprout Social which has 445 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (115)

4.37 / 5 (445)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 9, 2021

March 4, 2021

Pros/Cons

  • Pros

  • Love the features board where I can see and view all insights. Love the addition of being able to communicate with customers.

  • I like that it gives you a lot of options as a product manager. Much better than to use spreadsheets. It's a great tool for conducting your work as a PM.

  • Cons

  • Not working well on iPad ... but really that's all. Also a webhook and better zapier integration would help.

  • Takes some time to understand how to handle all the options, the organization of the tasks is quite easy but the other options are a little bit counter-intuitive.

  • Pros

  • I love the software. I found it to be intuitive and easy to use.

  • Easy interface, easy to set up, no learning curve, and their reporting is strong.

  • Cons

  • Would love to see more integration of paid Facebook features. Other than that, I have no complaints really.

  • My only real complaint about Sprout is the per-user price, but if your team only has a single social manager it is well worth the cost.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos