DESTINI Estimator vs Zoho CRM

DESTINI Estimator has 33 reviews and a rating of 4.27 / 5 stars vs Zoho CRM which has 5779 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.27 / 5 (33)
4.27 / 5 (5779)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 28, 2022
August 12, 2022
Pros/Cons
  • Pros

  • The greatest pro of Estimator is the ability to easily sort and display pricing, allowing for changes and updates to made easily.
  • The features are very good, it has great reporting features and different ways of presenting the cost, for much easier analysis.
  • Cons

  • Additionally, we ran into a lot of issues with crashing when our department first began using estimator, due to this many of our estimators are still hesitant about using the software.
  • Implementation of the features sold are slow to materialize and the takeoff tool is terrible.
  • Pros

  • Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.
  • Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.
  • Cons

  • The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.
  • We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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