Knowify vs Viewpoint Spectrum

RATING:

4.5

(90)

Knowify has 90 reviews and a rating of 4.5 / 5 stars vs Viewpoint Spectrum which has 406 reviews and a rating of 3.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (90)
3.9 (406)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
August 9, 2023
February 19, 2024
Pros/Cons
  • Pros

  • I like that the software is web based, the customer support group is fabulous, and it is very easy to use.
  • It is very easy to learn, and use. It keeps all of our information in one place.
  • Cons

  • Searches can be difficult to return to. They lack pagination customization.
  • By far the worst thing about Knowify is the reporting. Though there are numerous reports built in, they are not easily manipulated, and they filter data depending on how it is put into the software.
Read all user reviews
  • Pros

  • Another feature I like a lot is the Favorites Bar. Spectrum is very broad and the Favorites Bar makes it very easy to quickly assess certain features of Spectrum that are specific to your role.
  • It's practical, there are a lot of short cuts that can be used like starring your favorite menus items. The reporting options are great.
  • Cons

  • We are either forced to switch to the cloud and pay a significantly higher price each year or miss out on all of the new features of Spectrum.
  • Customer support is very frustrating and does not provide timely assistance.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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88 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos