DocuSign vs Outlaw

DocuSign has 6733 reviews and a rating of 4.75 / 5 stars vs Outlaw which has 41 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.75 / 5 (6733)
4.49 / 5 (41)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 6, 2022
October 5, 2021
Pros/Cons
  • Pros

  • This is so amazing for people who work remotely and we need to collaborate on a project - definitely great for the distance.
  • This software is so easy to use. I love the color coordination of the signatures and the ability to set the signing order is great.
  • Cons

  • There are occasional glitches and bugs that are frustrating to work around. I have had to reload in the middle of signing and it lost the info.
  • If one of the witnesses fails to sign, after some time the document is canceled. I lost some documents after I discovered this.
  • Pros

  • I think the best feature regarding this software is usability.
  • The template feature - this is an overall fantastic feature that really improves how quickly I can spit out contracts.
  • Cons

  • It's not the cheapest option out there, but you get what you pay for.
  • It was more my fault that I didn't schedule a demo to go through the flow of the platform.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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