Attentive vs HumanBot

RATING:

4.8

(103)

Attentive has 103 reviews and a rating of 4.8 / 5 stars vs HumanBot which has 652 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (103)
4.8 (652)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
February 16, 2024
May 3, 2024
Pros/Cons
  • Pros

  • The ability to acquire new customers through IG Swipe Up. The ability to integrate segments/lists from Klaviyo—our email marketing platform.
  • I truly do not have enough great things to say about Attentive and I have recommended it to many of my colleagues in Marketing.
  • Cons

  • It's expensive and sometimes it's difficult to anticipate results.
  • I wish there was a way to turn 2 way messaging off. We waste a lot of $$ each month getting people's grocery lists and unintentional texts that we do not want.
Read all user reviews
  • Pros

  • Sensitive content hidden] keeps improving on it and it's going to have a huge ROI. I hate subscriptions and prefer to buy or make the applications we use; making HumanBot a very good buy.
  • This service is cost effective, easy to setup and easy to use.
  • Cons

  • It's difficult to find cons with the product because no sooner have you found fault than support is pointing to a new feature or upgrade that solves it, to say nothing of the things you've overlooked.
  • Limited features: HumanBot is still a relatively new platform, so it doesn't have all of the features that some users might want. For example, there is no way to show images in the chat.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos