To get up and running was easy. Pricing is fair and ongoing product enhancements are frequent and allow them to stay ahead of trends and competition.

It also affords us the opportunity to foster relationship by sending broadcasts of holiday well wishes and thanks vs strictly sales messages.

SENSITIVE CONTENT HIDDEN] IS THE BEST. Super helpful and readily available whenever I had any questions.

I like the comprehensive communication this company offers. Not just with two-way communication but in how the communication is given.

Unfortunately, we spent hours pointing out the flaws in the product (and acting as an unpaid QA).

The mobile web page is hard to navigate at times.

This pissed off our customers and we were still required to pay for those messages. We did change providers and were told by the new provider that the Emotive customers are dropping like flies.

I love that the SMS marketing tool is designed to send text without being too abrupt and salesy but more like a text from your friend. Love how easy it is to use the tool.

Customer support is tremendous. Transparent about pricing end to end.

We are using Emotive to help with our customer service experience and overall marketing efforts. We're very excited to use this both to help drive sales and also improve conversion rates.

We are impressed with the customer service. As a small company we value a partnership where we can have access to help when needed and a product that is effective and easy to use.

I love how easy it is to use and how helpful the emotive staff is. Whenever i have a question they answer super quickly and make it so easy to make necessary changes that i am looking to make.

SENSITIVE CONTENT HIDDEN] is the greatest rep ever, and he has made this whole thing so much fun. I cannot live without it now.

If you are looking to add to your current marketing stack do not hesitate with Emotive SMS. Their customer service, integration, and overall experience had been awesome.

Great customer service, easy to use as a program, ROI already.

The only complaint I have with this software is the character counts and the image sizes for broadcasts.

Customer Service Rep - [SENSITIVE CONTENT HIDDEN] is the most awesome of awesome. The segment building just keeps getting better and better.

Emotive has been a great tool in driving customer engagement and enhancing revenue.

Ease of use and functionality. I like the ability to tailor the message to customers.

One of the issues I run into regularly is the inability to send to multiple customer lists at a time.

What I love most about emotive is that their team is constantly sending out guides to help you up your SMS messaging game.

Ok to start, terrible to finish. If I were to do this all over again, I would choose another service.

I've loved working with our AM,  [SENSITIVE CONTENT HIDDEN. He's always been super responsive and quick to reply to any questions I have.

Unfortunately, there were many glitches in the software.

Setup and integration was quick and fairly easy with their technicians. Once set up, it has been easy to add this to our marketing strategy and we have seen great results.

Emotive was able to deliver to both the US and Canada. While most of our shoppers are located in the US, it was great for our Canadian customers to have the ability to opt in to text services.

This is super easy to integrate an the dashboard is extremely user friendly.

No app/software can ever be perfect or have everything. What's important is to have a support team who will hear you out and help you with any issues.

Emotive has many hidden costs and what I consider to be shady practices. Continue with them at your own risk.

Were particularly responsive and patient, addressing all of my questions promptly. I'm very grateful for their guidance in navigating Emotive's metrics.

A shame since we are a small business and feel taken advantage of.

Ve loved working with our AM,  [SENSITIVE CONTENT HIDDEN. He's always been super responsive and quick to reply to any questions I have.

And repeated follow-ups with customer service were futile, and [SENSITIVE CONTENT] has since ghosted me, never returning another email.

Everyone who I have worked with has been motived to help my company. They are always cheerful, creative and really takes the time with me to help come up with new ways to improve my marketing.

Emotive is easy to use and easy to deploy but the functionality I like best is the human interaction that is unique to Emotive. Results have been strong.

They are ridiculously friendly and easy to work with on projects. We love this platform and company.

I love that Emotive can personalize our content to match our messaging.

False lead generation and misleading contracts.

The ease of use is extremely impressive and makes me even more eager to use the platform.

Emotive allows me to build a better more exclusive relationship with customers of my brand.

Helpful customer support, fantastic ROI, easy to use.

For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across to the customer.

Great features for flows and automation. On boarding was best in class.

I love the UX/UI of the Emotive platform and how responsive it is, both with the set up and visually with the Conversation builder.

When we asked to be released from our contract, we were told no, that we didn't run the requisite number of campaigns (which we weren't going to do given the issues).

The customer success help, as well as the easy to use user interface. And most of all - the conversational feature.

Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.

The onboarding process was easy. Functionality and personalization of the texts have proven really strong in strengthening and deepening our customer relationships.

That being said they do a great job of reaching out when they think a campaign is going to be beneficial to our company. Along with that, the app is so easy to use and makes for a quick process.

Right now, we're only doing limited broadcast message.

Sensitive content hidden]  keeps improving on it and it's going to have a huge ROI. I hate subscriptions and prefer to buy or make the applications we use; making HumanBot a very good buy.

Will cause you to loose sleep being hook of using this app.

Customer Service has been very responsive. And will tell you honestly when you ask a question.

This service is cost effective, easy to setup and easy to use.

It is easy to understand, relate to your needs, develop customizable offerings, and deploy quickly. Besides, customer support (which many forget - conveniently) is always available.

Despite its infancy, it's already a great product and the fact that it will only get smarter and better over time makes it priceless. Every smart business owner will want to have a Human Bot.

It's difficult to find cons with the product because no sooner have you found fault than support is pointing to a new feature or upgrade that solves it, to say nothing of the things you've overlooked.

Furthermore, the integration of AI humans alongside the chatbox adds an extra layer of authenticity and engagement.

Easy to use: HumanBot is a very intuitive platform that is easy to learn and use. Even if you have no experience with conversational AI, you can be up and running in minutes.

Limited features: HumanBot is still a relatively new platform, so it doesn't have all of the features that some users might want. For example, there is no way to show images in the chat.

I am still learning but very excited to have this working for me on my own website Wholesale Robot Site.

Have the spokes person smiling when they are still. They all look mad (body language isn't inviting).

I feel confident that my real estate ia chatbot service in California will soon become the best in the region, as I'll be able to focus on the needs of my users thanks to this software.

This is the first of its kind and the best. I can see how it's going to be very useful for many different uses.

This software is completely up leveling my business and future business. To me it is completely life changing  and I am so grateful to now have it.

Early limits of file sizes for training the chatbot were a problem but even that issue was addressed.

It is replacing employees and doing a better job. We like to do everything as cheap as possible and pass that savings on to our customers.

This reliability has not only enhanced the user experience but also strengthened my website's reputation as a reliable and trustworthy source of information.

Of course, this is dependent on the training and length of service, just like a human in any job the AI improves with experience and good grounding.

I found integration with my business not too difficult as I once was a teacher but I could imagine some not so blessed could find the process frustrating.

I never came across anything like humanbot, it helps me with leads, sales etc. And it's very easy to use.

From the moment I engaged with HumanBot, I was captivated by its ability to understand and respond to my inquiries.

All the features are amazing, the way it chats with customers customized to company needs. Does tasks for me without the need to hiring staff.

When I have a question, I want to find a direct answer. I hate being referred to a video.

Appointment setting, answering detailed questions, fast implementation, jam packed with more features than i can list here, Very nice avatars to choose from, and customer support is supreme.

I recently had the pleasure of purchasing Humanbot, and let me tell you, it has been one of the best investments I've made for my business.

The thing that I see as a Con for HumanBot is that it is not a well know technology now.

Potential for errors: As with any AI system, there is a possibility of occasional errors or misinterpretations in responses.

One of the standout features of HumanBot is its impressive intelligence. With an expansive knowledge base and the ability to learn and adapt, this AI-powered chatbot is a true marvel.

I think it's a pity that it has practically no European avatars. Even with the language selection in German, you do not have a large selection.

Ease of integration plus all the other features you can not get anywhere else.

Another great thing is their exceptional customer support. The team behind HumanBot is highly responsive, knowledgeable, and committed to ensuring a seamless user experience.

I must say, HumanBot has exceeded my expectations and consistently delivers outstanding performance. From the moment I integrated HumanBot into my website, I knew I had made a brilliant decision.

Great, I am very excited about this product and the breath and dept of it use.

Ease of Use, Ability to set up actions, ability to provide industry-specific training.

Ease of use, quick setups. Also, appreciate the training.

They avatars move and there are many types available for many types of industries. It can schedul appointments, and so many other amazing features, that other chatbots simply do not have.

Ease of use is excellent when I think of some of my experiences with chatbots and some humans.

Great features, easy to use, and seamless integration. Its tutorials are simple for anyone to jump start and the training with [sensitive content hidden] is deep and worth attending.

The ability to make it simple for my business and others that I help to help to answer questions 24/7 and convert is priceless.

This saved our support team valuable time while ensuring a consistent customer experience.

US Dollar

Emotive is a mobile and SMS marketing solution that helps businesses streamline processes related to customer segmentation, conversation automation, campaign monitoring, and more from within a unified platform. It allows staff members to build subscriber lists by collecting customer email and phone numbers through pop-up sign-up forms, whilst maintaining compliance with CCPA, TCPA, and CTIA guidelines. 

Emotive enables team members to configure personalized conversation flows to automatically manage two-way communications based on pre-defined triggers. It lets marketing professionals create segments and send broadcast messages to manage promotions, product releases, launch sales, and cross-selling opportunities. Additionally, with the built-in dashboard, supervisors can gain insights into campaign performance, conversation rates, click-through rates, new subscribers, and more.

Emotive enables organizations to integrate the platform with several third-party solutions, such as Zapier, Zendesk, WooCommerce, MailChimp, BigCmmerce, Slack, Shopify, Magento, and more. Pricing is available on request and support is extended via documentation, live chat, phone, and email.

LongDescription

Engagement Tracking

Mobile Alerts

Automated Responses

Mass Texting

SMS Messaging

Scheduled Messaging

Human Handover

Audience Targeting

2-Way Messaging

Mobile Coupons

Contact Management

Mobile Access

Mobile Keywords

Product Recommendations

Message Personalization

Real-time Conversations

Chatbot

Reporting/Analytics

Campaign Management

One-to-One Messaging

Please contact Emotive for pricing details

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Emotive

Webinars

Documentation

Videos

Canadian Dollar

HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The chatbot can be trained on a company's content to deliver personalized responses tailored to the business.

A key feature is that HumanBot can be trained on a company's own data, unlike chatbots relying on generic databases. This allows the chatbot to understand business context and terminology for human-like conversations. Companies provide HumanBot access to their content. The AI digests the information to sound like a representative of that brand.

Other features include activating real-time voice chat with text-to-speech for conversations in multiple languages. There is also a custom chat funnel builder to guide customers based on responses and behavior. The chatbot comes with pre-made industry-specific chat templates to get started quickly without technical skills. Analytics provide insights into chat history, customer data, and website traffic to optimize performance over time.

HumanBot aims to help businesses of all sizes automate lead generation, sales, customer support and boost website engagement. The conversational AI assistant works to allow companies to focus on growing their business.

Emotive vs HumanBot

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