Sensitive content hidden]  keeps improving on it and it's going to have a huge ROI. I hate subscriptions and prefer to buy or make the applications we use; making HumanBot a very good buy.

Will cause you to loose sleep being hook of using this app.

Customer Service has been very responsive. And will tell you honestly when you ask a question.

This service is cost effective, easy to setup and easy to use.

It is easy to understand, relate to your needs, develop customizable offerings, and deploy quickly. Besides, customer support (which many forget - conveniently) is always available.

Despite its infancy, it's already a great product and the fact that it will only get smarter and better over time makes it priceless. Every smart business owner will want to have a Human Bot.

It's difficult to find cons with the product because no sooner have you found fault than support is pointing to a new feature or upgrade that solves it, to say nothing of the things you've overlooked.

Furthermore, the integration of AI humans alongside the chatbox adds an extra layer of authenticity and engagement.

Easy to use: HumanBot is a very intuitive platform that is easy to learn and use. Even if you have no experience with conversational AI, you can be up and running in minutes.

Limited features: HumanBot is still a relatively new platform, so it doesn't have all of the features that some users might want. For example, there is no way to show images in the chat.

I am still learning but very excited to have this working for me on my own website Wholesale Robot Site.

Have the spokes person smiling when they are still. They all look mad (body language isn't inviting).

I feel confident that my real estate ia chatbot service in California will soon become the best in the region, as I'll be able to focus on the needs of my users thanks to this software.

This is the first of its kind and the best. I can see how it's going to be very useful for many different uses.

This software is completely up leveling my business and future business. To me it is completely life changing  and I am so grateful to now have it.

Early limits of file sizes for training the chatbot were a problem but even that issue was addressed.

It is replacing employees and doing a better job. We like to do everything as cheap as possible and pass that savings on to our customers.

This reliability has not only enhanced the user experience but also strengthened my website's reputation as a reliable and trustworthy source of information.

Of course, this is dependent on the training and length of service, just like a human in any job the AI improves with experience and good grounding.

I found integration with my business not too difficult as I once was a teacher but I could imagine some not so blessed could find the process frustrating.

I never came across anything like humanbot, it helps me with leads, sales etc. And it's very easy to use.

From the moment I engaged with HumanBot, I was captivated by its ability to understand and respond to my inquiries.

All the features are amazing, the way it chats with customers customized to company needs. Does tasks for me without the need to hiring staff.

When I have a question, I want to find a direct answer. I hate being referred to a video.

Appointment setting, answering detailed questions, fast implementation, jam packed with more features than i can list here, Very nice avatars to choose from, and customer support is supreme.

I recently had the pleasure of purchasing Humanbot, and let me tell you, it has been one of the best investments I've made for my business.

The thing that I see as a Con for HumanBot is that it is not a well know technology now.

Potential for errors: As with any AI system, there is a possibility of occasional errors or misinterpretations in responses.

One of the standout features of HumanBot is its impressive intelligence. With an expansive knowledge base and the ability to learn and adapt, this AI-powered chatbot is a true marvel.

I think it's a pity that it has practically no European avatars. Even with the language selection in German, you do not have a large selection.

Ease of integration plus all the other features you can not get anywhere else.

Another great thing is their exceptional customer support. The team behind HumanBot is highly responsive, knowledgeable, and committed to ensuring a seamless user experience.

I must say, HumanBot has exceeded my expectations and consistently delivers outstanding performance. From the moment I integrated HumanBot into my website, I knew I had made a brilliant decision.

Great, I am very excited about this product and the breath and dept of it use.

Ease of Use, Ability to set up actions, ability to provide industry-specific training.

Ease of use, quick setups. Also, appreciate the training.

They avatars move and there are many types available for many types of industries. It can schedul appointments, and so many other amazing features, that other chatbots simply do not have.

Ease of use is excellent when I think of some of my experiences with chatbots and some humans.

Great features, easy to use, and seamless integration. Its tutorials are simple for anyone to jump start and the training with [sensitive content hidden] is deep and worth attending.

The ability to make it simple for my business and others that I help to help to answer questions 24/7 and convert is priceless.

This saved our support team valuable time while ensuring a consistent customer experience.

Ease of use, overview of customer's steps, ability to track record.

We're looking at closing it down as we now don't have automatic messages when we miss people.

I was find a lot of time a best chat solution to my website and with a friend I know Smartsupp, simply the best.

ONLINE support, important for international clients.

I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better.

Low price, and free trial. The customer service is very good and fast.

The user interface is easy to use. I like the ability for multiple agents to talk to a client at the same time.

Easy to use and simple and fast - the online support too, is very good and the mobile app is superb too.

Reasonably priced for small businesses who really need to be careful where dollars are spent. Great overall interface and easy to on-board.

Smartsupp helps us, as online beauty salon, to get in touch with (potential) customers and provide exceptional customer experience.

Smartsupp has offers several features even for the free plan that makes it one of the best out there. I love the feature where you get notified once someone lands on your website.

When there is a chat lost and I do not receive the user's email address to contact him again.

Smartsupp has also integrated the option of video recording of visitors. It is definitely worth trying and for sure using.

It is easy to use, UI design is nice. Customized auto-messsage reply is super convenient.

We’ve been using now the Smartsupp free account for over a month and it is really nice. Just the basic features are exactly what we need now and in the future we can always upgrade.

Unwanted horizontal scrolls & capability of hiding user photo if needed & miss chat or offline messa.

Praise for your customer support service and especially the teammate [SENSITIVE CONTENT HIDDEN.

The software has a good interface and has a mobile application, I can take care of customers anytime, anywhere.

We're a small non-profit and the free version is absolutely perfect for our current needs. Easy integration, clean interface and all essential features we need for basic chat support.

However, I would like to ask you about the possibilities and future integration in this program.

Canadian Dollar

HumanBot is an AI-powered chat assistant that helps businesses automate customer interactions on their website. The chatbot can be trained on a company's content to deliver personalized responses tailored to the business.

A key feature is that HumanBot can be trained on a company's own data, unlike chatbots relying on generic databases. This allows the chatbot to understand business context and terminology for human-like conversations. Companies provide HumanBot access to their content. The AI digests the information to sound like a representative of that brand.

Other features include activating real-time voice chat with text-to-speech for conversations in multiple languages. There is also a custom chat funnel builder to guide customers based on responses and behavior. The chatbot comes with pre-made industry-specific chat templates to get started quickly without technical skills. Analytics provide insights into chat history, customer data, and website traffic to optimize performance over time.

HumanBot aims to help businesses of all sizes automate lead generation, sales, customer support and boost website engagement. The conversational AI assistant works to allow companies to focus on growing their business.

LongDescription

One-to-One Messaging

Real-time Conversations

Email/Help Desk

FAQs/Forum

Phone Support

Self-Employed

2-10

11-50

51-200

HumanBot

Documentation

US Dollar

Drive your online sales through conversations.

Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. 

As one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.

WHY CHOOSE SMARTSUPP?

• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.

• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.

• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.

• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.

WHAT CAN SMARTSUPP DO?

What can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.

• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.

• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.

• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.

• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.

• Visit our website to get the full list of features: https://www.smartsupp.com/pricing

WHAT OUR USERS SAY ABOUT US?

“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”

—Oke Harms, Kickerkult.de

“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”

—Katarzyna, Wujo.pl

Real-Time Analytics

Surveys & Feedback

Transfers/Routing

Real-Time Monitoring

Customer Database

Offline Form

Mobile Access

Proactive Chat

Transcripts/Chat History

Performance Metrics

Queue Management

Event Triggered Actions

Activity Dashboard

Reporting & Statistics

Website Visitor Tracking

Geotargeting

Chat/Messaging

Real-time Consumer-facing Chat

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Customer History

Third-Party Integrations

Canned Responses

Live Chat

Application Management

Website Integration

Visual Analytics

Natural Language Processing

AI/Machine Learning

Chatbot

Lead Capture

Automated Responses

For Sales/Marketing

Automated Routing

Customer Support

Customer Experience Management

Multi-Channel Communication

Multi-Language

Lead Qualification

Pre-Configured Bot

Support Ticket Management

Activity Tracking

File Transfer

Contact Management

File Sharing

Interaction Tracking

Drag & Drop

Autoresponders

Tagging

Communication Management

Self Service Portal

Role-Based Permissions

Alerts/Notifications

Customizable Templates

Performance Management

Customer Segmentation

Customer Service Analytics

Real-Time Notifications

Real Time Reporting

Routing

Code-free Development

Knowledge Base Management

Customer Communication

22.50 / Month for our Standard Package
$7.50 per each extra agent (monthly plan) / $5.00 per each extra agent (yearly plan)


HumanBot vs Smartsupp

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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