About Automotive CRM

Automotive CRM is a comprehensive solution for independent car dealers. It is built to help dealerships manage existing and prospective customers, track sales team activities, monitor appointments, see customer status, plus more. Automotive CRM uses a lead analytics dashboard, which tells sales managers the number of leads that have been engaged/worked. Auto-response emails can be used to assure leads know they will be contacted soon.

Automotive CRM offers a mobile application that allows dealers to manage appointments and tasks. Users can upload docs/images of income information and ID cards from the app. Additionally, a VIN scanner feature allows dealers to add inventory from mobile devices. The Automotive CRM app is compatible with iOS and Androi...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

23 Reviews of Automotive CRM

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(4)

4

3 stars

(0)

0

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

November 2019

BRADLEY from Boise Auto Clearance, Inc.

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Great people, great value, great support

The people are top notch pros. They offer service and support 2nd to none. The software is a very good value for all the the features it includes, and they continue to improve it all the time.

Pros

It does everything we need. It runs pretty fast on a local network.

Cons

modular system (DMS tool is a different system that the website tool)

Reasons for Choosing Automotive CRM

value

Response from AutoManager

Replied February 2020

Thank you for letting us know your feedback regarding our employees. They are the reason for our success. We're glad you had such a good experience!

September 2020

James from 1 Source 1 Solution

Company Size: 1 employee

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2020

Featured desking

I have used at least 4-5 desking software, so far this is the best. It it great software and they are constantly improving it.

Pros

DeskManager by automanager is great desking software with features that help keep track of Car dealership sales process. Its quickbook module integretion make bookkeeping job easy.

Cons

I would say improvement. Reporting definitely could be improved. It is not easy to figure out how to create reports.

December 2017

Zi from forza

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

December 2017

Lots of glitches; problems with printing forms all the time. you must call them to update

only the printing forms and loading inventory to other sites from them.

Pros

Easy to use, sorts inventory well. going back to do reports or print history of inventory is good. Keeps a good record.

Cons

Printing is off quite often. Have to pay for updates often, anytime you need anything they want money to help you. Also cannot look up any info from another computer unless you pay to have it installed there also. Not convenient.

Response from AutoManager

Replied August 2018

We hear you and welcome your feedback. Please give us the opportunity to see how we can make this better. We offer a huge assortment of forms from plain paper to ePay forms. We know how difficult a dot-matrix printer can be. All our staff are onsite and are working diligently and with urgency to make our customer's experience a good one.

February 2018

Nicole from Corry Preowned

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

February 2018

It got the job done.

Pros

The ability to have the inventory of two car lots all in the same system; allowing is to view any vehicle's info that the company owned

Cons

Customer service is terrible. It's hard to understand, and they were always annoyed that you even called them.

Response from AutoManager

Replied February 2018

Hi Nicole, we really appreciate your feedback. We would like to learn more about your experience. It's always our goal to create customer satisfaction and are not happy that didn't occur here. In order to get a better understanding and rectify this, please call your sales rep at 800-300-2808 ext 103. Thank you.

February 2020

Carol from Rich's Car Corner

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

WebManager Craigslist Posting Tool is Great

Pros

This tool makes posting to Craigslist so quick and easy. I used to spend 3-4 hours a day babysitting my Craigslist automatic postings. Now it is a snap to select the vehicles and post them. The time savings is great. Deleting the posts after the vehicle sells is just as quick and easy. I love this tool.

Cons

I would rather be able to pick which vehicles to post and schedule them to be posted, but this is a minor thing.