AutoManager
AutoManager
About AutoManager
Automotive CRM is a comprehensive solution for independent car dealers. It is built to help dealerships manage existing and prospective customers, track sales team activities, monitor appointments, see customer status, plus more. Automotive CRM uses a lead analytics dashboard, which tells sales managers the number of leads that have been engaged/worked. Auto-response emails can be used to assure leads know they will be contacted soon.
Automotive CRM offers a mobile application that allows dealers to manage appointments and tasks. Users can upload docs/images of income information and ID cards from the app. Additionally, a VIN scanner feature allows dealers to add inventory from mobile devices. The Automotive CRM app is compatible with iOS and Android devices.
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AutoManager Pricing
deskmanager: $50/month webmanager: $60/month automotive crm: $110/month
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for AutoManager
1 - 5 of 27 Reviews
BRADLEY
Automotive, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great people, great value, great support
The people are top notch pros. They offer service and support 2nd to none. The software is a very good value for all the the features it includes, and they continue to improve it all the time.
PROSIt does everything we need. It runs pretty fast on a local network.
CONSmodular system (DMS tool is a different system that the website tool)
Reason for choosing AutoManager
value
Reasons for switching to AutoManager
DealerClick mislead me, offered terrible support, and has very low quality software. AutoManager is the opposite: great in all categories.
Vendor Response
Thank you for letting us know your feedback regarding our employees. They are the reason for our success. We're glad you had such a good experience!
Replied February 2020
William
Automotive, 2-10 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
You own it
Easy to use F&I software for car dealers. Good communication from the company about updates and just staying in touch.
PROSI like that we own the software. You can choose a yearly maintenance plan, which comes with the initial purchase. But if you don't want it down the road, no cost. You just may not get timely software updates. One of the most stable products since Manheim Tracker. Very similar in layout and use. I much prefer that type of software to the monthly subscription service that you never stop paying...ever....
CONSCan't get direct access to outside warranty providers like GWC or ASC. If you write warranty or gap coverage, you must go to a dealer portal website. No intergration.
Reasons for switching to AutoManager
Tracker was long discontinued and couldn't get updates
Vendor Response
Thank you for taking the time to leave us this positive review. We appreciate it. Thank you also for spotlighting the "ease-of-use" aspect of our products. We strive for that.
Replied February 2020
William
Automotive, 2-10 employees
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2021
BUyer Beware
Terrible, expensive, experience
PROSThere’s nothing Good about this company and their practices..
CONSThis is a manipulative company, they con you into signing up and paint a pretty pitcher, once they take your money and don’t produce a viable software like they claim, and then you decide to cancel, be it within a week, THEY WILL KEEP ALL OF THE MONEY YOU GIVE THEM! To the tune of 6k for our company… Find another software! There are Software companies with Integrity, this is not one..
Reason for choosing AutoManager
The promise of being able to house all our needs in one software.
Vendor Response
Hello William, thank you for your feedback. However, we are unable to identify your account in our client list. But please don't hesitate to reach out to your Account Representative so we can address any concerns you might have. Thank you.
Replied November 2021
James
Automotive, 1 employee
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Featured desking
I have used at least 4-5 desking software, so far this is the best. It it great software and they are constantly improving it.
PROSDeskManager by automanager is great desking software with features that help keep track of Car dealership sales process. Its quickbook module integretion make bookkeeping job easy.
CONSI would say improvement. Reporting definitely could be improved. It is not easy to figure out how to create reports.
Reasons for switching to AutoManager
We had many unresolved, and reoccurring problems with previous software.
Nicole
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2018
It got the job done.
PROS
The ability to have the inventory of two car lots all in the same system; allowing is to view any vehicle's info that the company owned
CONSCustomer service is terrible. It's hard to understand, and they were always annoyed that you even called them.
Vendor Response
Hi Nicole, we really appreciate your feedback. We would like to learn more about your experience. It's always our goal to create customer satisfaction and are not happy that didn't occur here. In order to get a better understanding and rectify this, please call your sales rep at 800-300-2808 ext 103. Thank you.
Replied February 2018
