# BigContacts Software Reviews, Demo & Pricing - 2026 > Review of BigContacts Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/big-contacts-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / BigContacts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/big-contacts-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/big-contacts-profile/alternatives/) # BigContacts 2026: Benefits, Features & Pricing Wondering if BigContacts is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BigContacts 4.3 [(205)](https://www.softwareadvice.com/crm/big-contacts-profile/reviews/) Pricing Starting at $9.99 per month ### About BigContacts BIGContacts provides a cloud-based customer relationship management (CRM) and marketing system designed especially for small businesses to establish and nurture leads through the sales process. Information is stored in the cloud and accessed through a web-browser. Contact information for prospects is visible with comments and links to their social media pages and accounts can be setup and imported in less than one hour. Members of the sales team can record phone calls, send emails, and complete other tasks with a single click. All email correspondence, meetings, and updated opportunities are all included within the contact history. BIGContacts also alerts users when specific emails are opened. The built-in scheduler lists all meetings and tasks and can be sorted by the day, week, or month. Each event links to the contact’s information page. Any tasks that may not have a particular time set are stored in the user’s to-do list. Wondering if BigContacts is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## BigContacts User Interface ## Popular BigContacts Alternatives Main Product BigContacts 4.3 [(205)](https://www.softwareadvice.com/crm/big-contacts-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.46Value for money - 4.35Customer support - 4.19Functionality Pricing Starting at $9.99 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.7 [(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) 4.2 [(531)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.04Value for money - 4.25Customer support - 4.12Functionality Pricing Starting at $244.00 per month Get Price Alternative Product [Freshsales](https://www.softwareadvice.com/product/113796-Freshsales/) 4.5 [(622)](https://www.softwareadvice.com/product/113796-Freshsales/reviews/) Ratings Breakdown - 4.40Ease of use - 4.42Value for money - 4.42Customer support - 4.39Functionality Pricing Starting at $11.00 per month Get Price Alternative Product [Nimble](https://www.softwareadvice.com/help-desk/nimble-profile/) 4.4 [(1868)](https://www.softwareadvice.com/help-desk/nimble-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.27Value for money - 4.30Customer support - 4.21Functionality Pricing Starting at $29.90 per month Get Price Alternative Product [Gold-Vision CRM](https://www.softwareadvice.com/crm/gold-vision-crm-profile/) 4.6 [(131)](https://www.softwareadvice.com/crm/gold-vision-crm-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.46Value for money - 4.81Customer support - 4.45Functionality Pricing Starting at £35.00 per month Get Price ## BigContacts Pricing and Plans Starting price: $9.99 per month Free Trial Free Version Free Plan Pricing available upon request No plan information available Business $9.99 per user, per month Plan includes: - 100 Email and Letter Templates - 300 Tags - 50000 Contact Capacity - 50 Custom Fields - 50gb File Storage - Automated Emails to Prospects - Automated Tasks for Follow-up - Opportunity/Sales Dashboard - Social Profile Search Enterprise Pricing available upon request Plan includes: - Unlimited Contact Capacity - Unlimited Custom Fields - Unlimited Email and Letter Templates - Unlimited File Storage - Unlimited Tags Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BigContacts Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of BigContacts Activity Dashboard API Calendar/Reminder System Campaign Management Contact Database Contact Management CRM Data Import/Export Email Marketing Email Templates Email Tracking Interaction Tracking Lead Capture Lead Distribution Lead Management Lead Nurturing Lead Segmentation Marketing Automation Mobile Access Monitoring Pipeline Management Prospecting Tools Reminders Sales Reports Search/Filter Shared Contacts Social Media Integration Third-Party Integrations ## BigContacts Integrations Campaign Monitor by Marigold Integration rated undefined from -1 review FreshBooks Integration rated undefined from -1 review HubSpot Marketing Hub Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review ActiveCampaign Integration rated undefined from -1 review See all 10 integrations ## BigContacts User Reviews Overall Rating 4.3 Ratings Breakdown 5 47% 4 43% 3 7% 2 1% 1 1% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 4.4 Functionality 4.2 TG Thomas G. Verified reviewer Telecommunications 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 Great value - easy to use 4 We have been with BigContacts for 2+ years and our employees actively use it daily with few complaints. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The Contact view is very intuitive and easy to follow with everything you would want to see about the contact on a single screen. I also like being able to see the Contact’s LinkedIn profile & photo. Adding notes and updating tasks are also very easy to do. Cons: The sales opportunity tracking & reports could use an upgrade but I understand that developers are working on these features, so when done BigContacts will be an excellent alternative to Salesforce, Zoho, etc. Read More AM Angela M. Verified reviewer Apparel & Fashion Self-Employed Used daily for free trial Review source Reviewed December 2019 Just what I was looking for 4 I started out using Excel but that soon became overwhelming and I knew I needed something more flexible. I tried several CRMs, even one designed for MLM consultants, but Big Contacts had the features a was looking for. I can add custom fields to contacts like favorite product and even run a search by that field. The alerts are super helpful as I don't always go to the website everyday so I will know if I have a task if I get an email. I could opt in for marketing but I'm small enough I can do personal emails. The capture emails from my email isnt working because I have Outlook but I haven't talked to support about it yet to see if there is a work around. That would be awesome if it would capture and add incoming emails to the correct contact! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Set up automatic task alerts Set up tasks with a series or preset tasks to be completed and get alerts when it's time to complete them Add notes and communication logs to contacts Add documents Custom fields Cons: More fields than I need as MLM consultant (but I can hide them) Set up takes tim Need Bigger or Biggest plan for email alerts Reasons for choosing BigContacts Beehyve was geared specifically for MLMs but didnt have as many features for the same price. Therewerern't email alerts or multistep tasks. Apptivo looked very adaptable but the learning curve was very high. You had to learn a code to set up any function. It might have been more powerful than Big Contacts but I don't have the time to do it all myself as a solo. Plus this is a part time second job business for me. It might be worth a look if you have more people with lots of free time. Read More HR Helen R. Verified reviewer Media Production 2-10 employees Used unspecified for less than 2 years Review source Reviewed January 2019 Big Contacts is an okay CRM 3 It is a cost effective CRM program. Ratings Breakdown 3 Ease of use 2 Value for money Previously 3 1 Customer support Previously 2 3 Functionality Pros: The CRM is easy to use. It is cost effective. Cons: It is hard to export your data. There is no App for smartphone or tablet use. Read More SW Stephen W. Verified reviewer Hospital & Health Care 501-1000 employees Used monthly for less than 2 years Review source Reviewed November 2023 Customer relations have never been easier at my company due to BigContacts 5 Overall, I've had a great experience with BigContacts. At our firm, we've used it to track leads and manage/handle emails directed out to our various clients. Since client relations via email can be a hassle, especially when you're dealing with so many different accounts, using BigContacts is definitely helpful and has made all of our lives easier. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the direct integration of this platform into my client emails, allowing me to send and directly receive emails within the CRM platform. Everything is tracked and associated with specific contacts/accounts too automatically, which I also appreciate. The calendar feature is also very well done and has seamlessly fit within my typical workstream. Cons: I'd like to learn more about the ability to integrate this platform with the calendars of my colleagues at my firm. Read More KW Karen W. Publishing 2-10 employees Used daily for more than 2 years Review source Reviewed September 2016 HUGE RELIEF 5 One of our sales team discovered BigContacts in Fall 2007 and recommended we try it. At the time we'd tried two other web-based CRM systems with frustrating results. As soon as I saw the clean, easy-to-understand layout of BigContacts, I was sold. We switched over immediately and the entire sales team (and me) felt a HUGE RELIEF. Since 2007, Big Contacts has gone through several major upgrades. I get frustrated at first with each major upgrade because it changes my routine, but I am confident I'll get it figured out quickly with customer service help. I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem. That's it. Done. Again, huge relief. I like BigContacts so much that I've referred clients and friends to use it. All sold. All happy. So... that's my story. I do not exaggerate. Thank you!! -Karen Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. clean, simple, intuitive, easy to use 2. customer service is prompt, competent, speaks perfect English, is based in the United States Cons: upgrades are a challenge, but they get solved thanks to the PROS listed above. Read More VR Verified Reviewer Internet 51-200 employees Used daily for more than 2 years Review source Reviewed November 2018 Good solution for smaller budget constrained companies 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We have been able to customize it to meet our specific data needs. Cons: Not totally intuitive and integration with our back end systems requires a lot of work and manual processing. Read More VR Verified Reviewer Computer Software 51-200 employees Used daily for less than 2 years Review source Reviewed March 2022 Great tool for managing leads 5 BIGContacts has simplified lead management for our business. We can easily track all previous touches, preferences, and upcoming tasks for our prospects and customers in one place. The tool has also made internal collaboration easier. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The customizable sales pipeline makes it easy to track opportunities. We also use BIGContacts to generate sales reports and track our business performance. The standard reporting templates a lot of our time. Furthermore, we can save custom report filters for later use, which is a great advantage as well. Cons: Looking forward to seeing more direct integrations for the tool. Read More VR Verified Reviewer Marketing and Advertising 51-200 employees Used weekly for less than 6 months Review source Reviewed December 2021 Powerful email marketing 4 BIGContacts offers excellent marketing automation capabilities. It allows us to track the position of every client in our sales funnel and optimize interactions accordingly. The reporting capabilities of this tool are quite praiseworthy too. Along with standardized templates, the tool also allows us to generate custom reports. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Customizable email templates and automated drip campaigns have significantly contributed to our marketing efforts. We can share personalized emails with our contacts easily. The group emailing feature allows us to reach out to a particular segment with relevant information. The built-in analytics tool function well. Cons: It does not offer integrations with some of our preferred tools, such as Slack. Hoping to see more integrations from the tool in the future. Read More Chuck G. Verified reviewer Used unspecified for unspecified Review source Reviewed July 2015 Excellent program & easy to use 5 We have been with Big Contacts for over five years. We were looking for a program that was web based that would allow us to track customer information in over 40 states. BC has delivered everything we needed and more. One of the most valuable tools is the history and the email tracking capabilities. This program offers many utilities and options to increase sales and lower the sales cycle. I highly recommend this product for anyone that is in need of monitoring sales calls and customer information. Ratings Breakdown 5 Ease of use 5 Customer support Read More Brian M. Verified reviewer Used unspecified for unspecified Review source Reviewed August 2015 BigContacts great customizable CRM 4 BigContacts is a great, cost effective CRM that can be used for one sales person or for an entire sales force. The best thing about BigContacts is that you can customize all the fields and the entire sales process to fit your business' needs. The customer service / support staff will help you determine the best way to customize everything. Ratings Breakdown 4 Ease of use 4 Customer support Read More Showing 1 - 10 of 205 Reviews [See All Reviews](https://www.softwareadvice.com/crm/big-contacts-profile/reviews/) ## BigContacts Popular Comparisons [Mailchimp vs BigContacts](https://www.softwareadvice.com/crm/big-contacts-profile/vs/mailchimp/)[monday.com vs BigContacts](https://www.softwareadvice.com/crm/big-contacts-profile/vs/monday-com/) [Compare All Alternatives](https://www.softwareadvice.com/crm/big-contacts-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (251) Recently recommended **95** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **91** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **57** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **53** times Stuck Between Options? 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