BigContacts

TrackerRMS CRM

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Ratings & Reviews

Overall Rating

4.30 / 5 (197)

4.64 / 5 (155)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 12, 2020

November 18, 2019

Pros/Cons

  • Pros

  • I love the user friendly interface and the ease of use. It allows me to see any updates regarding clients and allow my coworkers to stay up to date on tasks and important information.

  • Good value for cost per user. Like the web-based format and the customization options.

  • Cons

  • upgrades are a challenge, but they get solved thanks to the PROS listed above.

  • Had problems utilizing the marketing module, but was informed by customer service how to use it correctly

  • Pros

  • Easy to use and input candidate records in tracker. Also, very easy to do reporting or graphs. overall happy

  • Streamlines all of our work. Makes scheduling easier. Easy to build reports. Great customer service.

  • Cons

  • Currently, the look and feel of the product is a little dated, but it seems like the next update will modernize the software to be more in line with competitors.

  • It can be a little difficult figuring out at first. I have enjoyed the training and webinars, but without those, it can be hard to figure out on your own when getting started.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots