Tracker Software

Tracker Software

Find out more:

FrontRunners 2017

Find out more:

About Tracker

Tracker is a web-based, integrated recruitment ATS and CRM designed for recruiting and staffing firms across industries. The solution allows businesses to manage entire recruitment workflows, right from candidate sourcing and placement to employee onboarding. The integrated solution can be used to manage sales, CRM, recruiting, marketing, operations and onboarding activities from any browser on various systems, laptops, mobiles and tablets. Tracker offers one platform to manage your candidates, client contacts and leads, job and placement records, and everything in between. This allows you to easily see what is going on in your recruitment and sales pipelines, in one comprehensive system. The goal of the Tracker team is to help recruitment and staffing fi...

Tracker Pricing

With Tracker, you can build a better recruitment tool for your firm with all of the features you need. Starting at $80/month for the Starter Plan.

Starting price: 

$80.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 5

Company record

Tracker User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 170 reviews

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

So much better than Bullhorn

Customer service is great! They are always very helpful and timely and even came out with a chat feature for immediate assistance.

Pros

The best thing about TrackerRMS is how customizable it is. We are able to edit fields, lists, create reports, and see everything in real time which has improved the efficiency of our operations

Cons

There are some fields that we are unable to pull into our custom reports so we have to ask customer service to make the report for us which takes extra time. It would be better if all fields could be pulled into any report.

Steve

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Presidio SES Team Review

It has truly been an excellent experience. The platform has automated various processes of our business and has made the team more effective in their respective roles. In addition, the customer service provided from all TrackerRMS staff has been world class.

Pros

Our practice decided to move forward with TrackerRMS as the ATS to support our staff augmentation business, based on the expansive features within the system and how easy it was to integrate these features into our business, while improving the workflow of our business as well.

Cons

No integration capabilities into Presidio's ERP system; Microsoft Dynamics AX.

Reasons for choosing Tracker

Ultimately, TrackerRMS was the best fit for our business unit from a functionality and feature standpoint. We also felt as though TrackerRMS was a company that would be able to grow alongside our business as we continue to grow in the coming years.

Reasons for switching to Tracker

Needed an ATS that aligned more with the growth that our business has seen over the last few years, in terms of system capabilities and the ability to automate certain parts of our workflow. .

Jelle

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2022

Powerfull CRM

My overall experience is good, I'm happy with the software.

Pros

Tracker is simply said a great working and fast CRM that has been giving my team everything it needed. The customer service is friendly, responds quick. Also the UI is great and easy to use. Tracker is simply said one of my favourite tools within our stack.

Cons

Tracker hasn't been having issues, therefor I can't think of anything that I would like to change about Tracker.

Response from TrackerRMS

Awesome to hear, Jelle! Thank you so much for taking the time to post your feedback. We appreciate your kind words!

Replied June 2022

Shauna

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

May 2018

Excellent customization options and customer service

Pros

We have a very unique program and one of the things we liked most about Tracker was their ability to jump in and customize the software to accompany our program's vernacular. It fits most of our needs and allows our program to truly focus on our mission. The customer service through Michelle Crisp has been five star since day one. She is professional and knows how to get us what we need in a timely manner so we can continue to focus on our day to day tasks. I have worked with many of the larger software platforms and this is user friendly in comparison.

Cons

There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow. It's very difficult to deal with if that happens.

Julia

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Great ATS software

Always helpful whenever I have questions or issues.

Pros

Great for keeping up to date with the staff's activity regarding our own clients and candidates.

Cons

Creating the best reports for our own needs, but my contact at Tracker helped tremendously.

Reasons for switching to Tracker

Limited ability to produce reports we needed.

Popular Tracker Comparisons