Bitochon CRM Software
Bitochon CRM is a cloud-based customer relationship management (CRM) solution suitable for individuals and small businesses such as wholesalers, retailers, manufacturers and other business segments engaged in direct sales. The solution is equipped with tools to manage customer accounts, track customer engagements, monitor key metrics and more.
Bitochon CRM enables sales personnel to collaborating with their clients. Managers can monitor real-time sales progress including client information and staff performance. Bitochon CRM can also integrate with other internal systems for sharing customer data across business applications.
With Bitochon CRM, businesses can create a centralized contact database, send marketing emails to individuals and groups, send quotes to clients, create and assign to-do’s, store business documents centrally and more.
Support is available via phone and email. An on-premise solution is also available.
Supported Operating System(s):
11 Reviews of Bitochon CRM
Showing 1 - 11 of 11 reviews
Start your review of Bitochon CRM
Write a reviewFarzana from Web@Max
Number of employees: 2-10 employees
Ease-of-use
Value for money
Customer support
Functionality
August 2016
Great CRM with excellent support!
This is a great CRM software, it had all the functionality we needed. Best of all they customized everything we requested. Their customer support is very quick and helpful.
Review Source: CapterraAvromi from Farber Plastics
Ease-of-use
Customer support
April 2016
Great off the shelf and even better customized
Simple, clean, intuitive, and easy to use. Super customizable for almost any application.
Review Source: CapterraEli from eli katz
Ease-of-use
Customer support
October 2015
great fit
We have been looking for a CRM and this was exactly what we were looking for. It is very easy to use and not hard on the eyes like some other CRM's. We have a lot of senior sales people and they were able to adapt very quickly to the visual appearance and ease of use.
Review Source: CapterraJoe from Ultra Penworks
Ease-of-use
Customer support
October 2015
Solid Product with Great Support
We recently implemented this CRM for our business and I must say it's very simple and easy to use. The company has great support and they're very responsive when contacting them, they usually respond within a few minutes. The developers really understand our goals and what we are trying to achieve and they are able to customize the software to meet our needs. I highly recommend them especially if you are looking for custom solutions.
Review Source: CapterraMichael from Blue Heart Photography
Ease-of-use
Customer support
October 2015
Great CRM
We needed a basic CRM to track customers and notes. But one main issue for us was we mainly use Outlook to interact with customers. The Outlook CRM addon allowed us to store all customer interactions in the CRM notes log which was perfect for us. Any outlook email that is sent or received from a customer in the CRM is logged. So, now we can simply go into their profile and truly see the whole history of a conversation.
Review Source: Capterraraphael from coast to coast logistics
Ease-of-use
Customer support
October 2015
best move
We implemented this CRM and have found it extremely easy to use. We were also able to obtain some specific customs we needed for a reasonable cost. We've also noticed that email responses are almost immediate. Once in a while it may take an hour or two.
Review Source: CapterraDonald from Cornell Group
Ease-of-use
Customer support
August 2015
Ease of use and the layout are what makes this software
I have rolled out quite a few CRM's and this one caught my eye immediately! The format allows you to move rapidly from prospect to client. It has all the essential information needed and none of the useless extras most of which the others offer. The changes we needed were fast and effective with no issues as we were able to customize to our preferences.
Review Source: CapterraStan from Charm-Tex
Ease-of-use
Customer support
August 2015
Amazing Program - It has changed the way we do business.
We purchased this program 12 months ago - and since then we have seen an increase in sales of 20%. IT allows us to manage our sales team more efficiently and it gives them valuable information with just the click of a button. They can now view territory, manage their customers, analyze their accounts with ease. If also prompts them who to call so they don't ever drop the ball on a customer. The best thing sales/account managing system that I've ever seen, it's not even close!
Review Source: CapterraJay from EnlightenIT
Ease-of-use
Customer support
August 2015
Exactly what I was looking for
The user experience is great. It has a very clean and neat look. We were able to integrate all the functions I needed for my business. My employees found it very user friendly as well. We have tried so many, prior to this. Bitochon worked with me and my team to design it to fit our needs. The built in reporting and management console is great. I am able to run reports on pretty much every aspect of my business and keep on top of my employees with out calling them in every day. I am thrilled I have a piece of software like this.
Review Source: CapterraSteve from Charm-Tex
Ease-of-use
Customer support
August 2015
Excellent Product.
This product does it all. It makes the managerial job so much easier.
Review Source: CapterraChris from Frazier Business Development
Ease-of-use
Customer support
August 2015
Finally a CRM that WORKS!
We provide Management Consulting for Small Businesses across the US and we often find our clients in need of a CRM system without the Cost and Complication of the Big Guys. Bitochon CRM is hands down a simple easy to use and flat fee solution that many of our clients currently enjoy - If you have a small or large sales team that represent many products and need to keep a good eye on their activity easily and affordable then this is hands down the way to go.
Review Source: CapterraDisplaying 1 - 11 of 11 reviews