Brivity CRM vs CallProof

RATING:

4.8

(33)

Brivity CRM has 33 reviews and a rating of 4.76 / 5 stars vs CallProof which has 28 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (33)
4.1 (28)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 29, 2022
August 8, 2023
Pros/Cons
  • Pros

  • Amazing customer support. Always improving and implementing new features to make our business easier.
  • I've used a handful of CRMs before joining my current team and I have never gotten the kind of support and consistent training (with awesome people, I might add!) that I get with Brivity.
  • Cons

  • No way to pull info from Google Calendar. Have to start from scratch or not use calendar inside program which is dumb.
  • There are some bugs sometimes of failure to load that get frustrating from time to time.
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  • Pros

  • Integration was pretty seamless. Love that we can customize and add/change fields ourselves, super user friendly and not complicated like some CRM's.
  • I love that we have great customer service that is always available. Love being able to see where my outside reps have been and know they are on location.
  • Cons

  • At the beginning, and even occasionally here and there, there are some app bugs that can be a bit frustrating for our outside reps however they do quickly fix the situation.
  • When employees leave a company they stay forever in the contacts.
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Pricing Range
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$
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$
$
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$
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2017

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos