Bullhorn ATS & CRM vs Lead Gen & CRM (formerly SharpSpring)
Bullhorn ATS & CRM has 1065 reviews and a rating of 4.08 / 5 stars vs Lead Gen & CRM (formerly SharpSpring) which has 763 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
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Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The idea is great, we love using the ats and call list functionality and are driving this in our business, so far well received.
- A supplier who cares about the customer - not just to make money, but truly cares about the people, the end users - Inspiring.
Cons
- The flow of the work stream and lack of process is annoying. It's difficult to map to a current customer retention process.
- You can add more than 1 candidate record more than once which means that there is a data redundancy. This should be avoided at all costs.
Pros
- The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
- When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
Cons
- I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
- Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
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