Chime Software


 

Chime is a marketing and customer relationship management (CRM) suite designed for small and midsize real estate businesses. Chime provides team management features, lead and customer management and content management.

Chime sends automated alerts when a new lead is entered, and users can also configure automatic reply emails for new leads. Managers can use configurable assignment rules to automatically assign leads to specific agents. Email marketing campaigns can be set up for individual agents or an entire organization.

Chime’s content management system provides configurable templates and color schemes for company websites. Website features can include live chat between agents and site visitors, a property search tool and blog comments. Visitor activity on the site is tracked and reported in the CRM module. Users can run reports for lead sources, revenue, marketing ROI, web traffic and more.

Phone and email support is available, as well as mobile apps for iOS and Android.  

 

Chime - Contact list
 
  • Chime - Contact list
    Contact list
  • Chime - Dashboard
    Dashboard
  • Chime - Lead routing
    Lead routing
  • Chime - Lead
    Lead
  • Chime - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

14 Reviews of Chime

 

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Software Advice Reviews (4)
More Reviews (10)

Showing 1-4 of 4

Tamra from United Real Estate
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They were very helpful getting everything set up and it has been super helpful as my company and client base are growing.

Cons

There are a few categories that I wish it had that would be helpful. But for now I keep that information in the notes section but would like to have a place to keep it so that I don't have to scroll through the notes to find it.

Review Source
 
 

RUTH from COLDWELL BAKER CHICORA ADVANTAGE
Specialty: Real Estate
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

REAL ESTATE CRM SOFTWARE

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I WOULD NOT HAVE FOUND THIS PRODUCT WITHOUT THE RECOMMENDATION OF SOFTWARE ADVICE

Pros

THE OUT OF THE BOX CRM FEATURES ARE ROBUST INCLUDING USER DEFINED EMAIL TEMPLATES AND ACTION PLANS

Cons

THE IMPLEMENTATION AND TECH SUPPORT VIA EMAIL CAN BE CHALLENGING. PHONE SUPPORT WOULD BE A NICE OPTION.

Review Source
 
 

Todd from Keller Williams
Specialty: Real Estate
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Simple, Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The interface is clean and streamlined. It makes it easy to find the contact(s) you are looking for and the app is a great sidekick to the CRM.

Cons

The biggest drawback is the lack of a dialer. I have used Mojo for a long time and having two separate CRMs became a hassle early on. I understand Chime is working on a dialer to compete with Mojo, and if it is anything like the CRM portion of their offering, it should be a good one.

 
 

Hilary from Coldwell Banker Intercoastal/ The Presnell Partners Team
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

FINALLY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Chime almost thinks of everything. Being apart of a team that is coming from several unpleasant experiences with other CRM/IDX website packages, Chime has been the most delicious breath of fresh air. The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing. We are so happy with Chime and can't wait to have a longstanding relationship with them!

 
 
 
Showing 1-10 of 10

Vida from Real Estate

October 2017

October 2017

The most horrible people on Staff and they charge you for nothing. No products and no website

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

nothing to talk about cause they are horrible absolute horrible
they just lie and promise and do not deliver especially their sales dept , managers anyone
that they working there.

Cons

over charge. horrible staff, bad products. no Customer service and very too expensive . They over charged me and never gave me back the money. I would not recommend it to anyone. Promised but didnt deliver.

Review Source: GetApp
 

Phillip from Omni Realty Group LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really love the ability to utilize the IDX Website. The ease of use for running all our Marketing Campaigns right through the software is a huge plus as well.

Cons

It would be nice to be able to utilize docusign right through our software instead of using a zapier account.

Review Source: Capterra
 

Brennan from Titus Real Estate
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Chime is a clean solution that has taken some time to organize but it working well now

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ability to organize my leads into groups that have minimum contact times as well as the ability to now do property alerts by geographic boundries

Cons

not having HTML email options for broadcast emails or part of drip campaigns. This requires me to need to use 3rd party software like Mailchimp to send newsletters

Review Source: Capterra
 

Ben from Utah Home Guide
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Overall very simple software but effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

view of other options outside of what is my current primary CRM. I know it is lacking and I want a new option to select from. I am still testing to see if this is that tool or not.

Pros

Ease of use, communication logging is a great feature. The best part for me is the app on my phone it is fast and effective.

Cons

No ability to choose Virtual number..integration with Google Voice of other would be very nice. Existing clients wonder why I have one more number. Setting up campaigns is tedious would like to be able to import an excel spreadsheet to execute upon. Transaction and listing manager.

Review Source: Capterra
 

Desiree from Property Partners, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great customer service, knowledgeable staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User-friendly ability to keep track of clients and the drip campaigns.
At this time I have nothing to say bad about it until I learn more about how to use it. I'm currently looking to change some of the items to fit the style of communication that I choose to communicate with potential clients our current clients.

Pros

What I like most about the software is that it allows me to keep all of my contacts in one location and helps to keep track of tasks needed to increase business.

Review Source: Capterra
 

John from Coldwell Banker Lake Realty

June 2017

June 2017

Website looks good but not seeing the leads I hoped for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened

Cons

Seems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened

Review Source: Capterra
 

Shawn from KW
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Simple and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, powerful and the efficient

Pros

Very easy and straightforward CRM. I am a single user in our company and wanted a CRM to get started and this was the perfect cost efficient one for basic needs. Haven't explored all the functionalities yet though.

Cons

No built in transaction management part, needs connect with other vendors. At present I can find BrokerMint integrated, but I think it's best to connect more.

Review Source: Capterra
 

Wilson from Kw

June 2017

June 2017

Best crm I've used.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Complete tool. Constantly improving their offerings and the customer support team is very responsive.

Cons

Occasional small bugs. App can use improvements. Website should be customizable. Many things work in progress however love the progress

Review Source: Capterra
 

Tom from Organic Realty
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Chime is a great platform for real estate teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is user friendly, easily used, and even when they update the system, I dont feel lost. They don't try to reinvent the wheel; they just make it easier to do your job. The product itself is designed with real estate agents and brokers in mind the developers utilize in-house real estate professionals so they can create the best product possible.

Review Source: Capterra
 

Brandon from RealtyPath

January 2017

January 2017

Intuitive and functional CRM for our team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The implementation and integration with the website was very smooth. Great customer service and pricing.

Review Source: Capterra

  Response: Chime Technologies, Chime Technologies, Inc.

Date: June 2017

June 2017

 

Thank you.