# Chorus Software Reviews, Demo & Pricing - 2026

> Review of Chorus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/chorus-profile

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Chorus

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Overview

[Reviews](https://www.softwareadvice.com/crm/chorus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/chorus-profile/alternatives/)

# Chorus 2026: Benefits, Features & Pricing

Wondering if Chorus is right for your organization?

Our Call Recording Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Chorus

4.5

[(67)](https://www.softwareadvice.com/crm/chorus-profile/reviews/)

Pricing

Starting at $100.00 per month

### About Chorus

Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software, data, and intelligence for more than 20,000 companies worldwide. Founded in 2015, Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice of the customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-100%.

Wondering if Chorus is right for your organization?

Our Call Recording Software selection experts can help you in 15 minutes or less.

## Chorus User Interface

## Popular Chorus Alternatives

Main Product

Chorus

4.5

[(67)](https://www.softwareadvice.com/crm/chorus-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.50Value for money
-   4.50Customer support
-   4.40Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[Fathom](https://www.softwareadvice.com/product/423207-Fathom/)

5.0

[(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/)

Ratings Breakdown

-   4.95Ease of use
-   4.92Value for money
-   4.95Customer support
-   4.92Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Clari Copilot](https://www.softwareadvice.com/crm/wingman-profile/)

4.7

[(314)](https://www.softwareadvice.com/crm/wingman-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.66Value for money
-   4.69Customer support
-   4.56Functionality

Pricing

Starting at $1080.00 per year

Get Price

Alternative Product

[Gong.io](https://www.softwareadvice.com/call-center/gong-profile/)

4.8

[(560)](https://www.softwareadvice.com/call-center/gong-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.62Value for money
-   4.65Customer support
-   4.68Functionality

Pricing

Available upon request

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Traq.ai](https://www.softwareadvice.com/live-chat/traq365-profile/)

4.9

[(12)](https://www.softwareadvice.com/live-chat/traq365-profile/#reviews)

Ratings Breakdown

-   4.92Ease of use
-   5.0Value for money
-   5.0Customer support
-   4.92Functionality

Pricing

Starting at $30.00 per month

Get Price

## Chorus Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Basic

$100.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Chorus Features

-   Popular features found in Call Recording
    
    Activity Dashboard
    
    Automatic Call Distribution
    
    Call Center Management
    
    Call Monitoring
    
    Call Tagging
    
    Call Transcription
    
    Computer Telephony Integration
    
    Event Triggered Actions
    
    File Transfer
    
    Interaction Tracking
    
    IVR
    
    Recording
    
-   More features of Chorus
    
    Activity Tracking
    
    Archiving & Retention
    
    Auto-Dialer
    
    Call Recording
    
    Call Reporting
    
    Call Tracking
    
    Categorization/Grouping
    
    Collaboration Tools
    
    Commenting/Notes
    
    Conversation Intelligence
    
    CRM
    
    Dashboard
    
    Email Management
    
    Feedback Management
    
    Forecasting
    
    Learning Paths/Tracks
    
    Meeting Management
    
    Onboarding
    
    On-Demand Recording
    
    Opportunity Management
    
    Performance Management
    
    Performance Metrics
    
    Sales Reports
    
    Scheduled Recording
    
    Search/Filter
    
    Training Management
    

## Chorus Integrations

Webex Suite

Integration rated undefined from -1 review

Google Workspace

Integration rated undefined from -1 review

GoTo Meeting

Integration rated undefined from -1 review

ClearSlide

Integration rated undefined from -1 review

Outreach

Integration rated undefined from -1 review

Five9

Integration rated undefined from -1 review

See all 10 integrations

## Chorus User Reviews

Overall Rating

4.5

Ratings Breakdown

5

63%

4

31%

3

3%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.4

Colby S.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used weekly for less than 2 years

Reviewed September 2018

Chorus helps me improve my skills everyday.

5

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve.

Cons:

Doesn't integrate with Google Hangouts very well.

Read More

VR

Verified

Reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Used to be very good…

5

Ratings Breakdown

5

Ease of use

2

Value for money

3

Customer support

5

Functionality

Pros:

Product was solid and it was a great company, until recently…

Cons:

Were acquired by Zoominfo. Alongside with that, came high pressure sales tactics and opaque pricing.

Read More

EG

Elena G.

Verified reviewer

Sports

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Chorus

2

Ratings Breakdown

3

Ease of use

2

Functionality

Pros:

Ability to recall information from a call or demo with clients from a week to however far back is a benefit to all users.

Cons:

Very "big brother" feeling with the ability for management to join calls... lots of incorrect habits created by managers without the proper "heads up" given to the rep. Limit the amount of feedback that is notified to the rep - review as many calls but limit the amount of emails/notifications sent about the review, unless stated by the reviewer.

Read More

VR

Verified

Reviewer

Internet

51-200 employees

Used daily for less than 12 months

Reviewed September 2018

Great for recording calls and sharing moments

5

Our Sales Team uses it a lot for coaching and mentoring. Customer Success (my team) mostly uses it for sharing feedback themes with our Product Team.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I love that it records my calls and shows me the themes that came up during our call. This allows me to easily identify the moments in my call that are relevant to share with my team, and then I can clip those moments and share them via Slack.

Cons:

The transcripts are just plain wrong. Like 75% of the words written are not the words we said. I know text to speech is tricky. They do, pretty much always, capture the trigger words for themes that we established on setting it up, though: "Next Steps", names of competitors, names of projects, etc.

Read More

VR

Verified

Reviewer

Computer Software

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2021

Incredibly useful tool for learning as an early sales professional

5

the features were great, the interface and insights aren't as good as gong

Ratings Breakdown

3

Ease of use

5

Functionality

Pros:

I loved Chorus because I was able to review deals that I wasn't involved with as a learning opportunity

Cons:

The mobile app wasn't great; the interface was hard to navigate

Read More

VR

Verified

Reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Reviewed September 2018

Use Chorus if you want to improve

5

Training and improvement

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love that it will automatically hop into my calls and there is nothing I have to do on my end to get that to happen. I also love that I can use it during cold calls as well.

Cons:

I wish it transcribed the conversation a bit better.

Read More

VR

Verified

Reviewer

Accounting

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2022

Great call insights!

4

Chorus is very helpful from a Marketing perspective since we can gain a lot of valuable insights quickly to apply to messaging by listening to customer and prospect calls.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

I really like the search functionality along with the call coaching tips!

Cons:

I don't like that there are a few default features that I have to change each time.

Read More

VR

Verified

Reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Reviewed September 2018

When my days are packed with sales meetings, Chorus is my backup memory

4

Ratings Breakdown

4

Ease of use

5

Customer support

5

Functionality

Pros:

I don't have to stress about information I forgot to write down on sales calls. Especially when I'm preparing for a follow up meeting, it's extremely helpful to go back to a Chorus recording and search for parts of the conversation that will help inform how to approach the next interaction.

Cons:

The user interface could be friendlier. It's not always easy to search and filter for other people's meetings

Read More

VR

Verified

Reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Reviewed August 2018

Chorus is a game changer!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Chorus records our AEs discovery calls and demos throughout the sales cycle and provides analytics around them. We use Chorus for continual coaching, training, onboarding new employees, etc. Their support/team is wonderful to work with.

Cons:

Chorus is a fairly new product and they're constantly improving the product. With that, there are some features like advanced analytics that I'd love to see.

Read More

VR

Verified

Reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Great tool for hearing your calls

5

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

makes it very easy to be coached. I can also review my calls for detials that i initially missed

Cons:

The transcription and follow up suggestions aren't quite spot on yet, but getting better

Read More

Showing 1 - 10 of 67 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/chorus-profile/reviews/)

## Chorus Popular Comparisons

[Fathom vs Chorus](https://www.softwareadvice.com/compare/423207-Fathom/vs/472686-chorus/)[Clari Copilot vs Chorus](https://www.softwareadvice.com/crm/chorus-profile/vs/wingman/)[SalesLoft vs Chorus](https://www.softwareadvice.com/crm/chorus-profile/vs/salesloft/)[Dialpad vs Chorus](https://www.softwareadvice.com/crm/chorus-profile/vs/dialpad/)[Genesys Cloud CX vs Chorus](https://www.softwareadvice.com/crm/chorus-profile/vs/genesys-contact-centre/)

[Compare All Alternatives](https://www.softwareadvice.com/crm/chorus-profile/alternatives/)

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