ClearSlide Software

Pros

Clearslide has the usual features, screen share and end user screen control. This makes it easy for the end user to show you exactly what they mean. Clearslide also has document sharing that allows you to see how far someone read your documentation and how long they spent going it. This is great for support and allows you to say "yes i see you read the instructions in 5 secs..."

Cons

The screen share can be a little sluggish depending on where the end user is located. Also the document reading function is dependent on the customer using the provided link. If they dont click you cant see stats.

Pros

Easy to use. Easy to customize as per internal processes. Great for collaboration between the sale and marketing team.

Cons

Mass emailing feature can be made more robust. Additional marketing automation features should be added.

Pros

Easy to share screen with viewers. Don't have much else nice to say honestly.

Cons

Conferencing lines are very expensive per minute, also they charge you per minute, per person who dials in which adds up FAST. Software is buggy. They also make it very difficult to cancel your subscription. Continued charging me for months after cancellation multiple times. Also if you are a small company expect VERY little support from customer success. Product is overall very overpriced for what you get.

Nearly impossible to cancel a contract. And even after contract is cancelled, impossible to unsubscribe to email notifications from the system.

Pros

Real time information on the who and when your pitch is being seen - good in theory and actually works.

Cons

Does not increase engagement . I suspect the delivery of the links might even reduce readership of emails versus regular email communications. Outlook integration never really worked properly. Unstable

Pros

The concept of the product is great but we really have not been serviced on the product to be able to optimize the usage

Cons

They autorenew your contract and do not make sure you are utilizing it. If the main contact leaves at your place they say they reached out and never got bounce backs. Their technology is all about knowing if someone opened something.

Pros

We bought Clearslides for our business and on the face it looked great. The ability to aggregate sales resources, get analytics on sales assets, great tools for sales enablement, and video conferencing all in one.

Cons

Once we used it, we realized it had severe latency on video conferencing, animations on Keynote and Powerpoint do not work (fixed later) rendering assets useless unless in PDFs, among other issues. I tried to work with them on it for months and finally had to migrate to other systems. I asked for a refund on performance. They switched account managers, gave me the runaround and finally denied my request based on contractual terms which they were within their rights to do...and it is clearly terrible treatment of a customer. They acknowledged the issues we were having but refused to accommodate us. If you work with this company, and I don't recommend it, be sure to negotiate refunds for performance or don't sign the contract or pay the bill.

Likes Best

Ease of use. The ability to find presentations that may be relevant to what I'm working on.

Likes Least

Automated updates about colleagues activity. I'd prefer to search when I need it.

Recommendations

Review functionality carefully. Be sure that this product is something that will fill your needs.

Likes Best

We have a central place to put presentations. It's easy to use for setting up sales calls and pitches

Likes Least

I wish I could have basic edit functionality within the slides in the interface.

Recommendations

Find what's easiest for you and your organization. If you need to store different file types, google drive might be better. This is strictly for presentations.

Likes Best

Being able to provide live demos to my clients. Its also very easy to use

Likes Least

Sometimes, it is very slow. also, i have had problems in the past where the person trying to view my screen can't connect to it. it simply thinks and thinks and never actually shows my screen

Recommendations

Always have a back up program in case it isn't working

Likes Best

I like that I can just send a Clearslide link to a customer and they can see my screenshare, as opposed to the customer having to download WebEx or need a code for a gotomeeting. I also used to store presentations on Clearslide, which was helpful when sending to customers so they didn't have to download the file AND I could track the open-rate.

Likes Least

My colleague has run into some issues with Clearslide not functioning for her, but I have not had any problems.

Recommendations

Use the open-rate tracker, it's great! I also like how you can customize the URL.

Likes Best

The best part of ClearSlide is that it allows me real time information. I know when clients open view and emails and where they click and for how long. I have found that when I call them after viewing the emails they typically have questions about what they are looking at or trying to find something. The real time alerts really help me better service my clients when they are at the computer and seeking information.

Likes Least

I don't like the process for sending emails. I wish I could send them without so many clicks. Click optimization is something that I think can be improved. Clicking 3 or more times to send one email is wasting my time.

Recommendations

I recommend that other people try sending out emails to all their clients and start learning when people are actually reading the information you are sending to them.

Likes Best

the link is so cool, it's contemporary, it's like Timbuktu on crack. those were the days of scared users and embarrassed it guys

Likes Least

no internal notes available during presentation, i think it needs that feature like the f5 on powerpoint. where you can see internal notes the client can't see but you can read to stay on script

Recommendations

it's nearly perfect, except, i'd like to know if they just had an open window in the back or not

Likes Best

The greatest benefit to ClearSlide is the ability to demonstrate "how" your product will directly benefit your client, allowing you to demonstrate how they can utilize it and make it their own.

Likes Least

The newer Java screen share integration can be a little confusing and because there is a delay in switching from the demonstration to a live screen share (dark screen) it creates a minor potential for disconnect between the client and presenter.

Recommendations

I would recommend using it extensively, becoming comfortable with the tool because I don't think there is anything else in the market as efficient and useful.

Likes Best

I think Clearslide provides a pretty interesting mix of capabilities I haven't seen packaged together by other sales enablement vendors.

Likes Least

I think they could improve their video chat functionality, (which I believe is on their roadmap.) I also think there shouldn't be limits on the alerts sales reps get when people engage with their content.

Recommendations

Make sure they help you with the SFDC configuration during onboarding...its easy but must be done exactly right.

Likes Best

The ease of use and ability to share with clients and prospects. Updating files once across the library.

Likes Least

The back and forth between PowerPoint and Clearslide to make changes to presentations.

Recommendations

Clearslide should be in the consideration set.

Likes Best

Easy way to track success of the email and content that I send to customers and prospects.

Likes Least

No way to mass email and still track who opens/views the email and content.

Recommendations

My company started with the Trial then e des bought buying the subscription. Great investment.

Likes Best

I like that you can see when someone opens the documents I send. I also like the fact that I can change the contents of the document after its been sent.

Likes Least

The details of the person viewing your documents can be misleading since I often send the materials to many viewers but I am only able to include one recipient's name. Also if someone downloads the product, it does not tell me. They should also give the sender an option to make the recipient have to provide their name in order to download and then provide that back to the sender as additional feedback.

Recommendations

Look for video/recording and html functionality. A product that will provide more feedback then time spent but actually help get information from the prospects and customers themselves.

Likes Best

Importing email addresses and the ability to capture opens and ctr

Likes Least

The inability to include more data fields. I'd like to be able to enter full contact details to match the ctr and open in an email pitch.

Recommendations

Look for ways to include more data fields so that the reports can be used for lead mining

Likes Best

That we can track when our customers or prospects open and read the emails we sent them. Easy to use

Likes Least

I like it all. Great customer service, and so easy to use

Recommendations

It's great. It's too easy to use and helps me close my deals

Likes Best

The clearslide product is great as a solution to interact with customers. I can use Clearslide to send presentations and view how far my customers have read through them. This allows me to tailor future conversations to cover the material the customers did not read over. This product also allows me to share my screen with mu customers so I can demo products. This also allows me to show the customers exactly what i need them to do or click on.

Likes Least

Sometimes the java part of this product makes it difficult for some customers to install.

Recommendations

Will your customers be able to access the screen share? Are your quotes and presentations a good fit for electronic distribution? Do you have products that will lend themselves to screen sharing demos?