ClearSlide Software

Excellent meeting and enablement tool

Pros

Clearslide has evolved. It integrates well with salesforce, the ability to track and see the time a person is key. Collaboration is super easy, mass email templates also easy to use.

Cons

For all enablement tools there needs to be a business owner for it to drive adoption use and training. This is especifically important with clearslide to make sure you get value for money

A great product with a lousy business model and challenging ramp up.

Let me know when this great tool has a total change of management!

Pros

The basic idea of sending decks to customers which report back on not just on opening of the attachment, but how much they read, which pages they lingered on, to whom they forwarded it, etc. is really useful in a sales role. Critical, even. And Clearslide does it better than any other product I've tested to date (and i've really been trying).

Cons

It's not as easy to repurpose your original materials as you'd think. You don't start over, but you spend a lot more time. It's not as easy as, say, attaching a tracking pixel to a page.
Worse, they abuse their customers! I got locked into a yearlong deal by mistake and their reaction? Too bad. And then they automatically re-upped me the next year without permission and handed me the too-bad story again! They require 3-months' notice to terminate your year-long deal. Really? No product is good enough to warrant this 'thank-you-may-have-another' treatment.

Clear slide is great for customer interaction

Pros

Clearslide has the usual features, screen share and end user screen control. This makes it easy for the end user to show you exactly what they mean. Clearslide also has document sharing that allows you to see how far someone read your documentation and how long they spent going it. This is great for support and allows you to say "yes i see you read the instructions in 5 secs..."

Cons

The screen share can be a little sluggish depending on where the end user is located. Also the document reading function is dependent on the customer using the provided link. If they dont click you cant see stats.

Once you signup, they make it DIFFICULT to cancel. DON'T SIGNUP

Pros

If you're looking for the features they offer and have long term plans to use them regularly, it could be a fit for you.

Cons

If you want to cancel subscription, you cannot do so in advance. You have to do so exactly at 90 days before the end of your subscription. No later, no sooner. Any later, and they will tell you sorry but the policy says 90 days notice. It was a PAIN to get a hold of anyone there to cancel our subscription ONE YEAR after we wanted to cancel because we missed the 90 day notice by a day. We had to call them everyday for about a week before we got a hold of someone who could cancel our subscription after paying an entire extra year for no reason.

In my opinion, this company has no integrity and only cares about profit.

Simple, Decent Videoconferencing Software

Pros

- No need for clients to create an account, can log in to a call with a URL
- No need for a lot of of bandwidth on Wi-Fi for audio

Cons

- Can sometimes be down without notice
- Clients have trouble figuring out how to mute themselves on web platform
- Visual aspects hugely dependent on Wi-Fi strength

Good Sales Intelligence Tool

Pros

Easy to use. Easy to customize as per internal processes. Great for collaboration between the sale and marketing team.

Cons

Mass emailing feature can be made more robust. Additional marketing automation features should be added.

Very sketchy business practices. Buggy, overpriced software. Be wary if you are a small company...

Pros

Easy to share screen with viewers. Don't have much else nice to say honestly.

Cons

Conferencing lines are very expensive per minute, also they charge you per minute, per person who dials in which adds up FAST. Software is buggy. They also make it very difficult to cancel your subscription. Continued charging me for months after cancellation multiple times. Also if you are a small company expect VERY little support from customer success. Product is overall very overpriced for what you get.

For sharing presentations, it's a great way to get insights into who has viewed what

Pros

I love the analytics portion of the app. It's wonderful to see exactly how much someone viewed of a presentation, and to better understand where they're coming from when we have sales calls.

Cons

When I upload a keynote presentation, if I don't use the standard fonts, it replaces them. This messes up my formatting. I don't want to just upload a PDF of the whole presentation, because I want to be able to swap out and reorder on the fly. Too bad, if they used custom fonts, it would be great!

Clearslide was effective and organized at tracking all my email communications with my prospects

Pros

The best feature about this tool was the ability organize messages to send in mass quantity and still keep everything organized and effective

Cons

I feel like the tool could have had a few more features to help with certain templates given the user more options on creative things to send out.

Limited Value, Bad business practices (autorenew and unsubscribing)

Nearly impossible to cancel a contract. And even after contract is cancelled, impossible to unsubscribe to email notifications from the system.

Pros

Real time information on the who and when your pitch is being seen - good in theory and actually works.

Cons

Does not increase engagement . I suspect the delivery of the links might even reduce readership of emails versus regular email communications. Outlook integration never really worked properly. Unstable

They do not service your account- so be warned

Pros

The concept of the product is great but we really have not been serviced on the product to be able to optimize the usage

Cons

They autorenew your contract and do not make sure you are utilizing it. If the main contact leaves at your place they say they reached out and never got bounce backs. Their technology is all about knowing if someone opened something.

Clearslide is very useful within our sales team. Benefits outweight the negatives.

Pros

The software is intuitive and easy to use. The ability to store all the decks that we use and customer specific presentation is key. The integration into our CRM is also nice to have and bring everything into a closed loop environment

Cons

The formatting for presentation sometimes does not work and time outs are also an occasional issue. The access for international customers/prospects could be a bit more seamless.

I use Clearslide to share presentations with clients and as a conference line.

Mainly a screen sharing tool that has not let me down and a conference line.

Pros

Quickly pull up my presentation/search for others. Uploading is fairly easy as well. Minimal issues with people getting into the presentation.

Cons

Creating links to send is not great. The process itself is tedious. I feel like I should be able to choose 5 presentations I want to send to one company/contact and they should provide me 5 links. Instead I have to do them independently or group them all in one big link.

Poor Service - Negotiate payment terms for performance

Pros

We bought Clearslides for our business and on the face it looked great. The ability to aggregate sales resources, get analytics on sales assets, great tools for sales enablement, and video conferencing all in one.

Cons

Once we used it, we realized it had severe latency on video conferencing, animations on Keynote and Powerpoint do not work (fixed later) rendering assets useless unless in PDFs, among other issues. I tried to work with them on it for months and finally had to migrate to other systems. I asked for a refund on performance. They switched account managers, gave me the runaround and finally denied my request based on contractual terms which they were within their rights to do...and it is clearly terrible treatment of a customer. They acknowledged the issues we were having but refused to accommodate us. If you work with this company, and I don't recommend it, be sure to negotiate refunds for performance or don't sign the contract or pay the bill.

I have used Clearslide for 5+ years for sales presentations and screen sharing. Very easy to use.

Increased sales, sped up sales cycle, reduced reliance on old software. Very minimal training or downloads required.

Pros

It's such a simple link to share and it works right away 99% of the time. Much easier to use than GoToMeeting, WebEx, and Zoom. No downloads required (typically). User experience is straightforward and simple. Customer feedback is very positive.

Cons

Animated powerpoint slides don't display great. Could use an admin bar on the side during screen sharing.

When this program works, it is great. When it does not, well....you're out of luck.

With this software, it has the potential to offer an inside look on when/where the customer is viewing the content of your email. If you are on the side of trying to acquire customers with an email blast, it shows you how many customers view the content and precisely how long they took (seconds) viewing the information sent.

Pros

This software allows you the ability to see when the recipient on the other end of the email opens or views the content. As a vendor, this is extremely helpful when you know this information for a variety of different reasons. When you're able to know ahead of time the % that your consumer base opens or views content, it can create a more targeted approach when emailing.

Cons

If you open the content that you sent to your consumer. It will show that the customer opened the content, which is not true. It leads to a lot of misinterpretation when reviewing data. This creates headaches. Currently we are discussing options with other companies to get away from ClearSlide.

Could not use Clearslide & they auto-renew without notice

I only received minimal benefits from Clearslide as we spent a lot of time uploading presentations and creative assets, only to find we could not access them in corporate presentations where internet access was restricted or slowed.

Pros

Clearslide used to work fairly well for sales presentations in-person, online, or via email, but their inability to work well in corporate environments that restrict or throttle internet access for security reasons (like most big companies do), makes it hard to use.

Cons

Other than the fact that my sales team could not use Clearslide for what it was intended, their draconian billing practices are literally the worst. A sales rep offered a 1 year trial subscription. We found out very quickly we could not use the software (and they could confirm by our login and usage statistics), but we lived up to the term of our inital contract. Buyer beware. But then they attempted auto-renewed us for another complete year in advance, and after making several pleas with "customer success" personnel and even the CEO, they sent our account to a collection agency. I reccomend using anything else as there are many better sales presentation options out there, and avoid yourself the hassle of having to remember 90 days in advance of their auto-renew cycel that you need to cancel.

Works well for sharing information

This product works well when implemented into training or into necessary conference calls, or to share presentations and information with others and to see that they're actually receiving it!

Pros

works well to share information and presentations to team members

Cons

so far we have no fully utilized it to maximum potential

Easy software to share content with coworkers

I've used Clearslide for over a year in order to share our marketing collateral with our sales team and its been great.

Pros

Ease of use.

Interesting alternative to conferencing solutions.

ClearSlide is a practical alternative to common conferencing solutions, especially popular in the US. The tool is relatively simple to use, however some of its features are not necessarily relevant and make the whole UX a bit more complicated.

Pros

Its more practical than many conferencing solutions out there.

Cons

Not as simple as I would wish. A bit overloaded with features. A bi pricey.