When this program works, it is great. When it does not, well....you're out of luck.

With this software, it has the potential to offer an inside look on when/where the customer is viewing the content of your email. If you are on the side of trying to acquire customers with an email blast, it shows you how many customers view the content and precisely how long they took (seconds) viewing the information sent.

Pros

This software allows you the ability to see when the recipient on the other end of the email opens or views the content. As a vendor, this is extremely helpful when you know this information for a variety of different reasons. When you're able to know ahead of time the % that your consumer base opens or views content, it can create a more targeted approach when emailing.

Cons

If you open the content that you sent to your consumer. It will show that the customer opened the content, which is not true. It leads to a lot of misinterpretation when reviewing data. This creates headaches. Currently we are discussing options with other companies to get away from ClearSlide.

A great product with a lousy business model and challenging ramp up.

Let me know when this great tool has a total change of management!

Pros

The basic idea of sending decks to customers which report back on not just on opening of the attachment, but how much they read, which pages they lingered on, to whom they forwarded it, etc. is really useful in a sales role. Critical, even. And Clearslide does it better than any other product I've tested to date (and i've really been trying).

Cons

It's not as easy to repurpose your original materials as you'd think. You don't start over, but you spend a lot more time. It's not as easy as, say, attaching a tracking pixel to a page.
Worse, they abuse their customers! I got locked into a yearlong deal by mistake and their reaction? Too bad. And then they automatically re-upped me the next year without permission and handed me the too-bad story again! They require 3-months' notice to terminate your year-long deal. Really? No product is good enough to warrant this 'thank-you-may-have-another' treatment.

I use Clearslide to share presentations with clients and as a conference line.

Mainly a screen sharing tool that has not let me down and a conference line.

Pros

Quickly pull up my presentation/search for others. Uploading is fairly easy as well. Minimal issues with people getting into the presentation.

Cons

Creating links to send is not great. The process itself is tedious. I feel like I should be able to choose 5 presentations I want to send to one company/contact and they should provide me 5 links. Instead I have to do them independently or group them all in one big link.

Great slide sharing tool for presentations and document sending

I'm not sure if I have any cautionary tales or advice- it's been a good experience all in all it's been a positive experience.

Pros

Clearslide is a wonderful tool for sales people. I love that I can upload a bunch of presentations and then hide slides as needed, show slides, move slides around, etc without having to re-upload every time I want to make a change. I also like the email tracking for view reports. I liked how you can customize each presentation on the fly as needed for each client and create custom links.

Cons

I don't really have anything bad to say- I've had a good experience with them.

Clearslide is very useful within our sales team. Benefits outweight the negatives.

Pros

The software is intuitive and easy to use. The ability to store all the decks that we use and customer specific presentation is key. The integration into our CRM is also nice to have and bring everything into a closed loop environment

Cons

The formatting for presentation sometimes does not work and time outs are also an occasional issue. The access for international customers/prospects could be a bit more seamless.

An easy way to track clicks and to screen share

Pros

ClearSlide makes it easy to track the clicks and opens of any links to collateral that you send to a prospect. It's also easy to share your screen during a remote meeting.

Cons

The remote meeting function is sometimes fickle and it does not work. This may be due to a full cache or some problem on ClearSlide's end. However, their Customer Service is typically prompt and helps you troubleshoot your issue.

Presentations and info sharing at its best

Pros

I love how you can begin to create a library of documentation and how you can borrow from other decks to custom build yours and it only takes a few clicks which means you can honestly do it right before meeting in addition to conducting the meeting right within the application.

Cons

It does take a little bit of getting used to at the beginning so it's not as intuitive as you would expect but once you get the hang of it you realize it is quite simple

ClearSlide has a ton of flexibility!

Pros

I like the ability to have multiple sales decks loaded, ability to go to a live window, and seamlessly bounce back and forth to provide the client with the best experience.

Cons

Occasionally they have problems with uploading new content and their customer service is not always the fastest.

I use Clearslide to augment every customer interaction

Pros

The clearslide product is great as a solution to interact with customers. I can use Clearslide to send presentations and view how far my customers have read through them. This allows me to tailor future conversations to cover the material the customers did not read over. This product also allows me to share my screen with mu customers so I can demo products. This also allows me to show the customers exactly what i need them to do or click on.

Cons

Sometimes the java part of this product makes it difficult for some customers to install.

Clear slide is great for customer interaction

Pros

Clearslide has the usual features, screen share and end user screen control. This makes it easy for the end user to show you exactly what they mean. Clearslide also has document sharing that allows you to see how far someone read your documentation and how long they spent going it. This is great for support and allows you to say "yes i see you read the instructions in 5 secs..."

Cons

The screen share can be a little sluggish depending on where the end user is located. Also the document reading function is dependent on the customer using the provided link. If they dont click you cant see stats.

Tracking client engagement

Pros

The best part of ClearSlide is that it allows me real time information. I know when clients open view and emails and where they click and for how long. I have found that when I call them after viewing the emails they typically have questions about what they are looking at or trying to find something. The real time alerts really help me better service my clients when they are at the computer and seeking information.

Cons

I don't like the process for sending emails. I wish I could send them without so many clicks. Click optimization is something that I think can be improved. Clicking 3 or more times to send one email is wasting my time.