About ClickDimensions

ClickDimensions is a marketing automation software solution. It is natively created for and built in Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers. ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Web form helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations. Additionally, it integrates with GoToWebiner, WebEx and Cvent. ClickDimensions’ features include campaigns automation, email marketing...

ClickDimensions Pricing

Based on annual email volume. Unlimited users.

Starting price: 

$499.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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ClickDimensions Email Marketing

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ClickDimensions User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Showing 1 - 5 of 30 reviews

User Profile

Tyler

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Electrical/Electronic Manufacturing

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Functionality

out of 5

September 2020

ClickDimensions Review

It is a really in-depth Marketing Automation solutions that has plenty of features that I haven't always seen from other similar platforms. On top of landing pages, emails, social media which almost everyone has, they include surveys, text campaigns, really in-depth analytics, and more. It has it slight differences from other CRM's I've used, but I enjoy it.

Pros

I love the different ways you can go about building emails and landing pages, you basically don't need to know coding to build a high-quality email or landing page!

Cons

I wish there was an option, like Hubspot has, that you can build a pop-up form and simply enter what URL you want it to show up on and just like that you have a form. Everything on ClickDimensions requires an embed code and that's it.

Reasons for switching to ClickDimensions

Company already had Dynamics, so we started using ClickDimensions.

User Profile

Ty

Verified reviewer

Company size: 10,000+ employees

Industry: Paper & Forest Products

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2019

Very powerful marketing automation tool

My overall experience with this product is great. The support is surprisingly helpful and available during normal business hours. It's always a real person and they can always get your sorted out quick if you have an issue. At their price point there really isn't any reason not to at least try it and see what you can get out of it.

Pros

I have used this tool for a very long time and seen it evolve and consistently improve over the years. I personally love the forms provided by this suite. They are very easy to customize for other uses besides a contact/lead submission. The campaign automation engine/UI is satisfying to work with and supplies all functionality one would need. Cost for this tool is very competitive as well. You aren't charge for storage of images or any of the "extras" but only for the quantity of emails sent.

Cons

I really wish there was a way to emulate Outlook (desktop) when testing email HTML/CSS. I haven't personally worked with any marketing software that can sufficiently expose all the antiquated CSS blemishes that come with Outlook desktop but a little intellisense to help highlight when you are using a class that is prohibited would be incredible.

Mark

Company size: 201-500 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

December 2016

Solid Marketing Platform for Dynamics CRM

We use ClickDimensions for our marketing platform within our Microsoft Dynamics CRM system. We utilize the email campaigns, posted forms, page visit tracking, surveys, and other marketing-based features within our CRM application. Overall, ClickDimensions is a very solid platform that is easy to implement and use. The drawbacks to the application are minimal for our organization, although we can see how these issues could affect other companies that use ClickDimensions. Our experience with ClickDimensions has been mostly positive, though.

Pros

ClickDimensions is completely integrated with Microsoft Dynamics CRM, so if you use Dynamics, this marketing platform is a great fit. It is also fairly easy to use and has a good amount of features that a marketing team can benefit from. For the money, ClickDimensions is a tremendous value to a company using Dynamics CRM.

Cons

ClickDimensions is only compatible with Microsoft Dynamics CRM, so if you end up moving to a different CRM application, you won't be able to use ClickDimensions for your marketing functions. Although ClickDimensions provides all of the necessary marketing features our company needs, they are somewhat limited on their features compared to other marketing platforms.

Christian

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Best in Class Marketing Automation for Dynamics 365

Clickdimensions is a very valuable solution for us. We use it to automate many of our marketing activities and launch our campaigns. The support from the Customer Success Team is good and we get immediate help if we have any problems.

Pros

The full native integrated Marketing Automation within Dynamics 365 is very powerful. Email Marketing, Social Media Marketing, Surveys, Events e.g.. CD updated a lot of the tools / features during the last month and now their are really nice!

Cons

The Segmentation and Lead Scoring Model could be updated. This are very important tools for the Marketing Automation.

Reasons for choosing ClickDimensions

Performance, Price/performance ratio, Innovation, Social Media Marketing.

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

July 2019

Confusing, not user friendly, but once you get it figured out, it works pretty well

We're using it actively, but things just break for no reason sometimes.

Pros

I like the ability to create, send, and track email marketing, but it's so hard to learn the platform, and the support is pretty lacking.

Cons

when I get support, there's 2-3 different ways to do things, and no one seems to agree on the best way.

Reasons for choosing ClickDimensions

price and integration with MS Dynamics CRM

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