ClickDimensions Review

It is a really in-depth Marketing Automation solutions that has plenty of features that I haven't always seen from other similar platforms. On top of landing pages, emails, social media which almost everyone has, they include surveys, text campaigns, really in-depth analytics, and more. It has it slight differences from other CRM's I've used, but I enjoy it.

Pros

I love the different ways you can go about building emails and landing pages, you basically don't need to know coding to build a high-quality email or landing page!

Cons

I wish there was an option, like Hubspot has, that you can build a pop-up form and simply enter what URL you want it to show up on and just like that you have a form. Everything on ClickDimensions requires an embed code and that's it.

Very powerful marketing automation tool

My overall experience with this product is great. The support is surprisingly helpful and available during normal business hours. It's always a real person and they can always get your sorted out quick if you have an issue. At their price point there really isn't any reason not to at least try it and see what you can get out of it.

Pros

I have used this tool for a very long time and seen it evolve and consistently improve over the years. I personally love the forms provided by this suite. They are very easy to customize for other uses besides a contact/lead submission. The campaign automation engine/UI is satisfying to work with and supplies all functionality one would need. Cost for this tool is very competitive as well. You aren't charge for storage of images or any of the "extras" but only for the quantity of emails sent.

Cons

I really wish there was a way to emulate Outlook (desktop) when testing email HTML/CSS. I haven't personally worked with any marketing software that can sufficiently expose all the antiquated CSS blemishes that come with Outlook desktop but a little intellisense to help highlight when you are using a class that is prohibited would be incredible.

Solid Marketing Platform for Dynamics CRM

We use ClickDimensions for our marketing platform within our Microsoft Dynamics CRM system. We utilize the email campaigns, posted forms, page visit tracking, surveys, and other marketing-based features within our CRM application. Overall, ClickDimensions is a very solid platform that is easy to implement and use. The drawbacks to the application are minimal for our organization, although we can see how these issues could affect other companies that use ClickDimensions. Our experience with ClickDimensions has been mostly positive, though.

Pros

ClickDimensions is completely integrated with Microsoft Dynamics CRM, so if you use Dynamics, this marketing platform is a great fit. It is also fairly easy to use and has a good amount of features that a marketing team can benefit from. For the money, ClickDimensions is a tremendous value to a company using Dynamics CRM.

Cons

ClickDimensions is only compatible with Microsoft Dynamics CRM, so if you end up moving to a different CRM application, you won't be able to use ClickDimensions for your marketing functions. Although ClickDimensions provides all of the necessary marketing features our company needs, they are somewhat limited on their features compared to other marketing platforms.

Best in Class Marketing Automation for Dynamics 365

Clickdimensions is a very valuable solution for us. We use it to automate many of our marketing activities and launch our campaigns. The support from the Customer Success Team is good and we get immediate help if we have any problems.

Pros

The full native integrated Marketing Automation within Dynamics 365 is very powerful. Email Marketing, Social Media Marketing, Surveys, Events e.g.. CD updated a lot of the tools / features during the last month and now their are really nice!

Cons

The Segmentation and Lead Scoring Model could be updated. This are very important tools for the Marketing Automation.

Confusing, not user friendly, but once you get it figured out, it works pretty well

We're using it actively, but things just break for no reason sometimes.

Pros

I like the ability to create, send, and track email marketing, but it's so hard to learn the platform, and the support is pretty lacking.

Cons

when I get support, there's 2-3 different ways to do things, and no one seems to agree on the best way.