--- title: "ClickDimensions Software Reviews, Demo & Pricing - 2026" description: "Review of ClickDimensions Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/clickdimensions-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / ClickDimensions Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/clickdimensions-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/clickdimensions-profile/alternatives/) # ClickDimensions Review From $499-$1,299/month 3 plans Wondering if ClickDimensions is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ClickDimensions 3.6 [(30)](https://www.softwareadvice.com/crm/clickdimensions-profile/reviews/) Pricing Starting at $499.00 flat rate per month ### About ClickDimensions ClickDimensions is a marketing automation software solution. It is natively created for and built in Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers. ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Web form helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations. Additionally, it integrates with GoToWebiner, WebEx and Cvent. ClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages. ClickDimensions is available for a free demo and is available on a monthly subscription basis. Do you work for ClickDimensions? [Manage this product listing](https://www.g2.com/products/clickdimensions-click/claim_requests/new?auto=true) Wondering if ClickDimensions is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## ClickDimensions User Interface ## Popular ClickDimensions Alternatives Main Product ClickDimensions 3.6 [(31)](https://www.softwareadvice.com/crm/clickdimensions-profile/reviews/) Ratings Breakdown - 3.39Ease of use - 3.52Value for money - 3.38Customer support - 3.55Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.17Value for money - 3.97Customer support - 4.29Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.36Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.6 [(912)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/) 4.1 [(1299)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/) Ratings Breakdown - 3.56Ease of use - 3.82Value for money - 4.04Customer support - 4.09Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) 4.3 [(167)](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.15Value for money - 4.33Customer support - 4.25Functionality Pricing Available upon request Get Price ## ClickDimensions Pricing and Plans ClickDimensions has three plans. Basic is $499.00/mo billed monthly. Business is $699.00/mo billed monthly. Premier is $1,299.00/mo billed monthly. Basic $499.00 flat rate, per month The plan requires an 12-month annual commitment to be paid in advance. Basic plan includes: - Email Marketing - Email Volume Starting at 50000 Per Year - Image Storage 400 MB - Inbox Previews at 25 Per Month - Marketing Calendar - Social Marketing - Subscription Management - Unlimited Contacts - Unlimited Users - Web Forms - Web Intelligence Business $699.00 flat rate, per month The plan requires an 12-month annual commitment to be paid in advance. Business plan includes: - 1 GB Image Storage - Campaign Automation - Email Marketing - Email Volume Starting at 200000 Per Year - Event Management - Inbox Previews at 50 Per Month - Landing Pages - Lead Scoring - Marketing Calendar - SMS Messaging - Social Marketing - Subscription Management - Surveys - Unlimited Contacts - Unlimited Users - Web Forms - Web Intelligence Premier $1,299.00 flat rate, per month The plan requires an 12-month annual commitment to be paid in advance. Premier plan includes: - 2gb Image Storage - Campaign Automation - Email Marketing - Email Volume Starting at 400000 Per Year - Event Management - Inbox Previews at 100 Per Month - Intelligent Dashboard - Landing Pages - Lead Scoring - Marketing Calendar - SMS Messaging - Social Marketing - Subscription Management - Surveys - Unlimited Contacts - Unlimited Users - Web Forms - Web Intelligence Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does ClickDimensions pricing compare to alternatives? ClickDimensions's starting price is $499.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ClickDimensions3.6[(30)](https://www.softwareadvice.com/crm/clickdimensions-profile/reviews/) | $499.00 /mo | Not available | Not available | 3.5 | | [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) | $69.00 /mo | Available | Available | 4.2 | | [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)4.5[(3,064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) | $19.00 /user/mo | Available | Not available | 4.4 | | [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)4.6[(912)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) | $14.99 /user/mo | Not available | Available | 4.7 | | [Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/)4.1[(1,299)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/) | $299.00 /mo | Available | Not available | 3.8 | ClickDimensions3.6[(30)](https://www.softwareadvice.com/crm/clickdimensions-profile/reviews/) * * * Starting price $499.00 /mo Free trial Not available Free version Not available Value For Money 3.5 - [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) * * * Starting price $69.00 /mo Free trial Available Free version Available Value For Money 4.2 - [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)4.5[(3,064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) * * * Starting price $19.00 /user/mo Free trial Available Free version Not available Value For Money 4.4 - [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)4.6[(912)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) * * * Starting price $14.99 /user/mo Free trial Not available Free version Available Value For Money 4.7 - [Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/)4.1[(1,299)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/) * * * Starting price $299.00 /mo Free trial Available Free version Not available Value For Money 3.8 ## ClickDimensions Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of ClickDimensions API CRM Customer Surveys Data Security Drip Campaigns Dynamic Content Email Marketing For Insurance Industry Image Library Landing Pages/Web Forms Lead Management Lead Qualification Lead Scoring List Management Marketing Automation Mobile Optimization Reporting/Analytics ROI Tracking Sales Pipeline Management Social Marketing Template Management Website Visitor Tracking ## ClickDimensions User Reviews ## ClickDimensions customer ratings - Overall rating: 3.6/5 - Total reviews: 30 ### Rating distribution - 5 stars: 11 reviews (37%) - 4 stars: 5 reviews (17%) - 3 stars: 8 reviews (27%) - 2 stars: 2 reviews (7%) - 1 star: 4 reviews (13%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 3.5/5 - Customer support: 3.4/5 - Functionality: 3.5/5 --- ### Some intuitive features, others require extensive training. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Product usage: 1-3 years · daily - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros -I like the form feature. The capability to create forms and capture and map information directly into our CRM makes collecting leads very simple. -Email template builder is decent and has good personalization options that can be pulled from CRM fields. -Campaign automation builder has great potential and currently has many great uses for sending out automated emails to clients or potential clients. #### Cons -Drag and drop landing page builder is not equipped to make sites mobile responsive. Only way to make mobile responsive is to build your own site in HTML and upload into CD. -Uploading images and CSS/JS/etc code to build your own HTML page is a pain. Have to go through other builders to accomplish the upload. There is not one location outside of a builder to achieve this. -Domains are not secure through CD unless you use the ClickDimensions domain name. This means that any landing pages that I build with forms for customers to fill out, there is no secure icon in the URL bar and they are not secure. Even if we use a purchased domain name that would otherwise be secure. This leaves me feeling that users will not fill out our forms because they do not want to put their personal information on an unsecured form/page. -Lots of small technical glitches. --- ### Solid Marketing Platform for Dynamics CRM - Overall rating: 3/5 - Reviewer: Mark S. - Industry: Financial Services - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use ClickDimensions for our marketing platform within our Microsoft Dynamics CRM system. We utilize the email campaigns, posted forms, page visit tracking, surveys, and other marketing-based features within our CRM application. Overall, ClickDimensions is a very solid platform that is easy to implement and use. The drawbacks to the application are minimal for our organization, although we can see how these issues could affect other companies that use ClickDimensions. Our experience with ClickDimensions has been mostly positive, though. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros ClickDimensions is completely integrated with Microsoft Dynamics CRM, so if you use Dynamics, this marketing platform is a great fit. It is also fairly easy to use and has a good amount of features that a marketing team can benefit from. For the money, ClickDimensions is a tremendous value to a company using Dynamics CRM. #### Cons ClickDimensions is only compatible with Microsoft Dynamics CRM, so if you end up moving to a different CRM application, you won't be able to use ClickDimensions for your marketing functions. Although ClickDimensions provides all of the necessary marketing features our company needs, they are somewhat limited on their features compared to other marketing platforms. --- ### Confusing, not user friendly, but once you get it figured out, it works pretty well - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We're using it actively, but things just break for no reason sometimes. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I like the ability to create, send, and track email marketing, but it's so hard to learn the platform, and the support is pretty lacking. #### Cons when I get support, there's 2-3 different ways to do things, and no one seems to agree on the best way. --- ### Great integration with Microsoft Dynamics - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Better insights into marketing effectiveness #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it is built directly in Dynamics CRM so that I don't have to learn a new user interface just to handle the marketing for our business. #### Cons I don't have anything bad to say. It is a great product and will continue using it for a long time. --- ### Painful Customer support - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered We use ClickDimensions to send out service bulletins, new technology announcements, invitations etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It is better than sending emails through Outlook but only marginally. I do like the to see the click rates and who has opened the email. #### Cons The thing I like the least about this software is their customer support. Support is stateside but in this case that does not make it better. ClickDimensions does not have phone support, and their chat support is very limited. Their customer support is the painful process of sending an email back and forth, often answering the same questions for them multiple times. Two or three hours can go by between responses even though you responded to their question just moments after they sent you the email. It would not be that bad if they stayed on the ticket and responded immediately, but they don't. --- ### Does not work as described - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Use CD as our email marketing software #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Somewhat easy to use, able to use HTML or WYSWYG to create campaigns #### Cons Many features don’t work properly and customer support just gives workarounds --- ### Integration to CRM great, functionality not so great - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The native integration to our CRM is great for list management and tracking of email stats for contacts. #### Cons The design features are limited unless you can write in code. There was a new email designer released, but still not very advanced. --- ### Integration into Microsoft Dynamics is what saves it - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The drag and drop editor is easy to use and mostly intuitive. #### Cons The interface is clunky, the landing pages look outdated and the campaign "automation" is often riddled with bugs and doesn't end up being very automated. --- ### Mail tool - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For my purpose it is good tool and i have no issues with it. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I like how it is integrated into Dynamics CRM, without any click to another application I can do all. #### Cons I miss sometimes more powerfull templates and some features from other similar applications like kentico automation etc. --- ### ClickDimensions does not meet even basic standards as a product or company - Overall rating: 1/5 - Reviewer: Sean O. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered The company is clearly focused on growing all the areas of the product, but fails to support the existing functionality. It was evident that the dependence on Microsoft is their current asset for winning business, but that will change. That's when this company will have to stand on its merits of support and product performance. I suspect they will not be successful at that time. What you have read in areas of these reviews regarding their support team and lack of knowledge, is absolutely true. We wasted countless hours re-educating their own team to only have no resolution. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It is closely integrated with Microsoft Dynamics. While this is a plus, it is also why ClickDimensions fails to provide great support. There is a constant challenge between the information available in CD and Dynamics and this becomes a massive hurdle in getting support. #### Cons Lack of consistent functionality was a major issue. We had exceptional problems with the product. It repeatedly would not perform the way expected, and working with their support teams was not at all a positive experience. We would be 'escalated' to another team repeatedly, yet no resolution. And, then we would be starting all over. They were not at all proactive about researching the issues or testing. They placed all the responsibility on the client, even though it was proven over and over again that something was not working. In our case, nearly 20% of our substantial email lists were not even being selected to send. On the Dynamics side it was definitely functioning right. --- Showing 1 - 10 of 30 Reviews [See All Reviews](https://www.softwareadvice.com/crm/clickdimensions-profile/reviews/) ## ClickDimensions Popular Comparisons [Dynamics 365 vs ClickDimensions](https://www.softwareadvice.com/compare/9713-clickdimensions/vs/106335-Dynamics-365/) [Compare All Alternatives](https://www.softwareadvice.com/crm/clickdimensions-profile/alternatives/) ## Other Top Recommended Email Marketing Software [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **6** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6262) Recently recommended **4** times [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) **4.6** (3528) Recently recommended **0** times [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) **4.6** (3435) Recently recommended **0** times Stuck Between Options? 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