Consensus

RATING:

4.9

(182)

About Consensus

Consensus is a video hosting software designed to help businesses deliver interactive demo videos to stakeholders. The platform enables teams to track engagement levels across videos and assess most or least important topics reported by viewers. Managers can capture various details of prospects including email addresses and names and gain insights into engagement data such as subsequent shares. Consensus allows administrators to track sent, watched and shared demos, team performances, conversions and success rates on a unified interface. Additionally, operators can upload relevant documents in PDF and XLS formats and call-to-action (CTA) buttons with recorded clips. Consensus lets businesses integrate the system with several third-party applications including Gmail, M...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Consensus Pricing

Consensus pricing is based on the number of sales users, and scales with any size organization.

Free trial: 

Not Available

Free version: 

Not Available

Consensus sales dashboard
Slide 1 of 3

Consensus Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Consensus

1 - 5 of 184 Reviews

User Profile

Brett

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2022

Consensus - The Perfect Wingman

It has been great and the company truly listens to its customers and lets them dictate the roadmap.

PROS

Easy...the ability to track what the prospect has watched and where they have clicked back to rewatch. Then we are able to tailor a more specified demo to really focus on the prospects true interests.

CONS

Granted it is a robust piece of software, but that sometimes comes with the difficulty of navigating to the pertinent information the user is looking for.

Reason for choosing Consensus

The end user experience and data. We felt our prospects would be better suited using Consensus and the stats provided were much more detailed.

Danielle

Accounting, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

Consensus is a game changer for sales organizations

The business process that Consensus is really helps with is the ability to understand what the client is focusing on, and helping reference the value to the client. It's so impactful. I have saved so much time on demoing to clients, because they are able to watch a Consensus prior and have a greater understanding before the demo (live demo.) This allows the client to have a understanding walking into the live demo, and then they are able to focus on more niche or specific questions to get answers, and overall speed up their decision making process.

PROS

Everything about Consensus is amazing. The ability to customize what you are planning to import, and once you are creating a presentation is truly amazing. I love the ability to upload anything in concensus to be able to share with clients, and the ability to see what they have watched and receive an audit trail. It allows sales representatives to also see the product, and ensure they are actually reviewing the content. It helps relay the value of the product to clients for purchase, and sales representatives to allow understanding of the product.

CONS

I wish it was easier to send multiple Consensus demos/videos to the same client at once. I also wish I could send it to multiple people in the same client profile verse having to do it individually. However, once you send to one client then I am able to populate the client demographic information for other videos/demos.

Reason for choosing Consensus

Consensus has the ability to make the entire process much easier and streamlined than any other product. Webex was extremely limited, and Consensus allows for much more variety when creating, importing and generating content.

Matthew

Information Technology and Services, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Very good with potential to be even better

PROS

I find Consensus to be a goodway of adding value within a sales cycle with certain customers that are either difficult to secure 1 to 1 time with, or that I don't yet have an extensive relationship build up with yet. Its also a very good way of further pre qualifying a customer before a more in depth demonstration.

CONS

The biggest challenge that i face with Consensus is engagement statistics. Now this can be broken down into several reasons, such as when i'm positioning a consensus demo in the sales cycle, the intro videos that i use, or even the customers that i'm targeting. None the less, if i can increase the engagement statistic i feel the tool will become essential.

User Profile

Rachel

Verified reviewer

Computer Software, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2024

Must have for pre-sales teams!

The product really helps my team to perform more, and as a company Consensus are great at contributing to the industry in general - consensus's DemoFest event is where I get the majority of my upskilling and learning from in terms of my demo skills.

PROS

Getting to see exactly when a customer has interacted with a recording, exactly who has watched it and how much they engaged.

CONS

Sometimes I find it confusing to know if I've added a video to a library that everyone can access (useful for standard overview demos), or if I've added a video that just a small group can see/ use (useful for sharing recorded demo meetings with individual customers).

Kev

Computer Software, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

I love demo boards

PROS

Tracking how many users have watched my demo

CONS

Easy to forget sharing options. Sometimes have to edit if a box is missed.