Deskero vs Zendesk Sell

Deskero has 108 reviews and a rating of 4.67 / 5 vs Zendesk Sell which has 132 reviews and a rating of 4.3 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.67 / 5 (108)

4.30 / 5 (132)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

May 16, 2021

July 7, 2021

Pros/Cons

  • Pros

  • Clean and easy to understand / use interface. Support and implementation went smooth and well documented.

  • It is very easy to use. Pretty straightforward on all fronts. Customer service is excellent for the things that seem to be a little hidden - usually right in front of my face.

  • Cons

  • Is a not the most friendly app when you are set it, tends to get you confused and make changes is difficult, but thanks god they have a really nice support team

  • There is actually nothing to list here as a con as I am happily using the app so far. It takes a little while to get used to this app though. The background themes are not so pleasant.

  • Pros

  • Our team really liked this tool over salesforce. There are a ton of really great options and features, along with a pretty easy to use UI.

  • We love the app and the ease of use. It has been great for tracking sales and tasks associated with closing deals. It's also been great for ensuring collaboration and keeping everyone in the loop.

  • Cons

  • At first it didnt have all the features i needed and support when it was a beta but they fixed all that with time.

  • There are some navigational thing that are not intuitive to use. They work but you have to learn how to move around the way that they designed it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

FrontRunners

2019

Advisor Recommendations

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122 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos