Dropbox DocSend

RATING:

4.6

(62)

About Dropbox DocSend

DocSend is a secure sharing platform that helps you identify who is interested in doing business with you and protect your sensitive documents from getting in the wrong hands. With DocSend you can track who opens your document and how much time they spend on each page, protect your documents with security features like email verification and viewer whitelisting, and share multiple documents with a single link using Spaces, our virtual deal room.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Dropbox DocSend Pricing

Monthly pricing: Personal: $15 / user / month Standard: $65 / user / month Advanced: $250 / month (includes 3 users) Enterprise: Contact DocSend for pricing information. Annual pricing: Personal: $10 / user / month Standard: $45 / user / month Advanced: $150 / month (includes 3 users) Enterprise: Contact DocSend for pricing information.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

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Dropbox DocSend Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Dropbox DocSend

1 - 5 of 62 Reviews

User Profile

Dave

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

DocSend: Don’t raise funds without it!

Having received numerous business plans in the past via DocSend, I was incredibly impressed and quickly decided that we had to use it to communicate with our prospective investors and partners. Getting set up with DocSend was fast and easy, and managing documents and communications has been a breeze. What really keeps me coming back is the fast pace of innovation with new features and ideas. Raising money is a top priority for many companies. DocSend is an essential tool to make fundraising a success.

PROS

Professional, flexible, scalable technology that makes every start-up look good and gives every investor a sense of confidence

CONS

Sometimes confusing to differentiate between content, spaces, etc. Sometimes confusing to figure out how to create custom links.

Reason for choosing Dropbox DocSend

Combination of price and performance

Reasons for switching to Dropbox DocSend

Products like Dropbox and Google make it easy to share files and create links, but they don't offer nearly the customization available with DocSend.

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2020

DocSend, The BIG BROTHER of documents and presentations

DocSend has help us out in the sales department to: 1.- Get a much clear idea of how many people are really taking the time to see and read our documents. 2.- Realize who is really interested in the information, since it gives you a report on how many times a single user enters your document. 3.- Get an idea of what page exactly is the one that our users pay more attention to, since we can access statistics of how many minutes per page each user invest on.

PROS

1.-Easy of use for managing documents on the platform 2.-Extremely easy way to upload files to the software 3.-Weekly reports by email 4.- Really love that you could see who access your files, how many times and the time spent per page

CONS

I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive

Reason for choosing Dropbox DocSend

The deep and rich inside information that you can get by using DocSend is impossible to get if you try to use Google docs to share your documents and get an impressive idea on how your clients are using and consuming your information

Sapph

Public Relations and Communications, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2024

​Easy to use tool for sharing sensitive files with view tracking and password protection

PROS

​DocSend is helpful for sharing sensitive files that need to be viewed, not edited (where collaborative tools are more handy). It tracks when the people you shared the file with viewed it and notifies you, so you know if they've seen it or not. You can password protect the file link and/or make its link expire.

CONS

​When sharing PDFs, it would be helpful to have the option to enable copy and pasting if needed so who you're sharing it with can copy and paste some details and numbers over typing them out (more prone to error). Not many other cons, DocSend does what you need it to.

Wayne

Management Consulting, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2019

Buyer Beware! DocSend Does Not Prevent Document Downloads

PROS

Pricing looked attractive. BUT it turned out this was a "you get what you pay for" situation.

CONS

DocuSend falsely claims that you can set the software to disallow downloading of documents. [SENSITIVE CONTENT HIDDEN] This is NOT true. What they don't tell you is that anyone can simply Print the document to PDF. When I challenged their customer service people on this, they claimed that they couldn't stop it, but that their software would distort the document so it is not readable. It is true that longer multi-page documents were cut off after 5+ pages, but the material that was left was only distorted by less than 10% of the content.... meaning that it is possible that a substantial leakage of your confidential info could occur. It wouldn't be so bad if they simply owned up to the lack of this feature in their software; then a buyer can decide whether the feature is necessary and the rest of the package is worth the price. But their lack of transparency on their website, coupled with their inept customer service response gave me a total lack of trust in this company.

User Profile

Aman Preet

Verified reviewer

Retail, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2022

How DocSend is better than its competitors

Overall experience with DocSend is nice as it is feasible and easy to manage the document with security just keep in mind the pricing is bit higher.

PROS

One of the best feature in DocSend is its feasible nature of single sign on feature which makes it easy to accessible as well as easy to use with proper privacy provided along with that document management and storage facilities.

CONS

In the long run the pricing is pretty much high compare to the competitors which makes it choosy if we want premium features but need to have hole in the pocket.

Reasons for switching to Dropbox DocSend

The way DocSend manages the document and store them with proficient privacy and security was better than above mentioned tools