Microsoft Dynamics 365 vs Follow Up Boss

Microsoft Dynamics 365 has 4105 reviews and a rating of 4.31 / 5 vs Follow Up Boss which has 27 reviews and a rating of 4.44 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Microsoft Dynamics 365

Follow Up Boss

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (4,105)

4.44 / 5 (27)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.5 / 5

Last Review Written

March 3, 2021

February 25, 2021

Pros/Cons

Pros
I really like that this product is very easy to use.
It is excellent. I enjoy it. It is fun to use. The format is simple.It is enjoyable to use. It was fun to use.

Cons
Implementation is difficult and takes time, customisation is easy but requires great level of testing
The orientation takes some time to get used to, but otherwise its straightforward. also how the G/L was done wasn't the best

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Pros
It is so easy to set up and use. There is not a lot of fluff. It nails down the everyday needs and does them very well.
I liked having all of leads in one place and able to follow up with quickly. It was nice to have different rotations.

Cons
I am still working on how best to use this for leads - i wish the contacts could show up in an excel like file - maybe they can i am still playing around with this
Not as many features as other client management software, but excellent in the features it does provide.

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Pricing

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Pricing Guide

2020 CRM Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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