Freshdesk vs PipelineDeals

Freshdesk has 2217 reviews and a rating of 4.50 / 5 vs PipelineDeals which has 606 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (2,217)

4.37 / 5 (606)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 17, 2020

August 28, 2020

Pros/Cons

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • very easy to use. Support was very responsive to questions.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • I think the price is right but it is a little too high if you add some features.

  • Pros

  • Very easy to use and allows me to stay organized

  • It's so easy to use and the pop up items are really convenient.

  • Cons

  • Customer service - our first rep was amazing, but it's gone down hill since then. Their chat feature is very helpful, though!

  • I really don’t have anything other than sometimes it can feel a bit slow but it has never held me up and the mobile app could be made easier to use but it does get the job done.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

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Pricing Guide

2020 CRM Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux