# Pipeline CRM Software Reviews, Demo & Pricing - 2026 > Review of Pipeline CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/pipelinedeal-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Pipeline CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/pipelinedeal-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/pipelinedeal-profile/alternatives/) # Pipeline CRM 2026: Benefits, Features & Pricing Wondering if Pipeline CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Pipeline CRM 4.3 [(621)](https://www.softwareadvice.com/crm/pipelinedeal-profile/reviews/) Pricing Starting at $29.00 per month ### About Pipeline CRM Pipeline CRM: The #1 Sales-Focused CRM for Predictable Revenue Pipeline CRM is designed by salespeople, for sales teams—helping businesses streamline workflows, automate processes, and close deals faster. Boost Sales with AI-Powered Efficiency AI Email Assistant (Powered by ChatGPT) – Write, respond, and follow up with leads effortlessly. Smart Agenda – Auto-generates daily priorities, so you never miss a follow-up. Built-in Marketing Automation – Engage leads and customers with seamless email campaigns. Highly Customizable CRM – Tailor fields, workflows, and reports to match your sales process. Why Sales Teams Love Pipeline CRM Most Adopted CRM for Midsize Businesses (G2Crowd) – Easy to use, fast to implement. Award-Winning Customer Support – 1-hour response time, 15-hour average resolution. – 9,000+ Users in 60 Countries – Trusted by growing businesses worldwide. Access Anywhere, Anytime Pipeline CRM’s cloud-based platform works on desktop, laptop, and mobile—keeping your team connected and productive from anywhere. Start Closing More Deals Today – Try Pipeline CRM! Wondering if Pipeline CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Pipeline CRM User Interface ## Popular Pipeline CRM Alternatives Main Product Pipeline CRM 4.3 [(621)](https://www.softwareadvice.com/crm/pipelinedeal-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.37Value for money - 4.42Customer support - 4.02Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4465)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(733)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(601)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.79Value for money - 4.80Customer support - 4.70Functionality Pricing Starting at $250.00 per month Get Price ## Pipeline CRM Pros and Cons We analyzed 621 verified reviews for Pipeline CRM to find out what actual users really think. Select to learn more Responsive And Helpful Support Team Users consistently highlight Pipeline CRM's customer support as a major strength. The support team is accessible via chat or phone, provides timely and knowledgeable assistance, and helps resolve issues quickly, making it easier to manage customer relationships and maintain workflow. User-Friendly And Intuitive Design Pipeline CRM is known for its clean, straightforward interface that makes it easy to learn and use, even for those new to CRMs. Users appreciate the quick setup, simple navigation, and the ability to personalize workflows, which helps teams adopt the platform with minimal training. Efficient Deal Tracking Tools Managing deals is streamlined with Pipeline CRM. The platform offers customizable deal fields, clear pipelines, and easy organization of contacts and companies. Teams find it effective for tracking deal stages, collaborating, and closing deals more efficiently. Limited And Unreliable Email Syncing Email integration in Pipeline CRM is often unreliable, with issues syncing to Outlook and Gmail, lost connections, and difficulty tracking emails across multiple contacts. Users also report limited mass email capabilities and clunky email storage, which complicates communication. Basic And Inflexible Reporting Options Reporting features are seen as lacking, with limited customization, slow report generation, and difficulty accessing or aggregating key data. Users find it challenging to create executive-level or historical reports, making it less suitable for larger teams or detailed analysis. Cumbersome Call And Deal Details Accessing and managing call and deal information can be unintuitive. Users mention difficulties inputting all necessary deal data, finding recent activity, and organizing call lists. The lack of a built-in dialer and integration with other tools also hinders workflow. ## Pipeline CRM Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Start $29.00 per user, per month Plan includes: - Automations - & Companies - Contacts - Custom Deal Stages - Deals - Excel or Another CRM - Import/Export Data With - Leading Mobile App - Reports/Dashboards - Unlimited Custom Read More Develop $39.00 per user, per month Plan includes: - Customer Management - Customize Revenue Types - Deadlines - Includes All Features From the Start Plan + Multiple Sales Pipeline - Manage Milestones - Supershare to Collaborate Easier and Close Deals Faster - Track Account Health - & Tracking Status Grow $59.00 per user, per month Plan includes: - Email Campaigns - Hindsight Analysis - Includes All Features From the Start and Develop Plan + Targeted - Multi-Currency Reports. Performance Pulse - Personalized - Sales Intelligence - Task Automation Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Pipeline CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Pipeline CRM Access Controls/Permissions Activity Dashboard Activity/News Feed Activity Tracking Alerts/Notifications API Appointment Scheduling Assignment Management Calendar/Reminder System Calendar Sync Call Logging Campaign Management Collaboration Tools Commenting/Notes Contact Database Contact Management Content Management Contract/License Management CRM Customer Database Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Deal Management Document Management Document Storage Drag & Drop Email Marketing Email Sequences Email Templates Email Tracking Engagement Tracking Event Triggered Actions Field Sales Management File Sharing Forecasting For Sales Teams/Organizations Goal Management Goal Setting/Tracking Interaction Tracking Internal Chat Integration Kanban Board Lead Assignment Lead Capture Lead Distribution Leaderboards Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Segmentation List Management Live Chat Marketing Automation Mobile Access Mobile App Opportunity Management Performance Management Performance Metrics Pipeline Management Pipeline Reports Prospecting Tools Real-Time Data Real-Time Reporting Referral Tracking Reminders Reporting & Statistics Role-Based Permissions Sales Activity Management Sales Forecasting Sales Onboarding & Training Sales Reports Sales Trend Analysis Search/Filter Shared Contacts Source Tracking Template Management Third-Party Integrations Workflow Automation ## Pipeline CRM Integrations Google Docs Integration rated undefined from -1 review Microsoft Excel Integration rated undefined from -1 review RightSignature Integration rated undefined from -1 review Lime Connect Integration rated undefined from -1 review Yesware Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review See all 38 integrations ## Pipeline CRM User Reviews Overall Rating 4.3 Ratings Breakdown 5 50% 4 40% 3 8% 2 1% 1 1% Secondary Ratings Ease of Use 4.3 Value for money 4.4 Customer support 4.4 Functionality 4.0 LINDA H. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed November 2019 Huge database keeps us organized 5 Previously 4 Every client is in the database. We can tell if they have signed an NDA, where they are, all their contact info, who the client belongs to and more. You can also add Deals and add people to the deal Ratings Breakdown 4 Ease of use 5 Customer support Previously 4 5 Functionality Pros: All contacts are in one place. If a client calls, we can all tell if that client 'belongs' to another Agent. Cons: It is a big database so sometimes it is slow to load. Also there are so many features that I am still learning hew to utilize them all Read More Pedro L. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed March 2024 Very intuitive and easy to use 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: It's indeed a simple platform, very suitable even for non-tech people Cons: It could have more possibilities to integrate with other solutions Vendor Response Hi Pedro! Thank you so much for taking the time to review our product and submit some feedback about integrations. This is feedback many wonderful customers have surfaced, and we continue to expand our integrations library and capabilities. Thank you for being a Pipeline CRM customer! Replied March 2024 Read More ME Monte E. Construction 51-200 employees Used daily for more than 2 years Review source Reviewed February 2019 CRM Review 5 Previously 3 Overall it's been pretty good. They are responsive when you call and are willing to help you through any issues. They don't always have the answer to the problem....but they do all they can to figure it out when possible. There are probably more thorough CRM's out there......but bang for the buck, I have to think pipeline deals is one of the best "values" out there. Most of the CRM's we looked at had a lot of cool features that nobody would ever use. We didn't want to pay for things our reps weren't going to use. Ratings Breakdown 4 Ease of use Previously 3 4 Value for money Previously 3 5 Customer support Previously 2 3 Functionality Pros: It's a great customer data base software. Very easy to use and user friendly. If you know Excel at all....it will be easy to pick up on this. Cons: Lacks for producing many sales graphs or tracking demos to specific customers. You have to somewhat trick the system for you to know who you demoed to and when. Read More Andrew W. Verified reviewer Investment Management 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Best fit for our Small Business 5 Overall, I like PipelineDeals. It's a good combination of utility, value, and good customer service. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: After trialing 5 different CRM providers, we found some to be complicated. Others required too much manual entry. For me, PipelineDeals met our requirements because it is straightforward to use. In our experience, PipelineDeals' customer service appeared superior with response time and support. Many CRM companies require you to use their knowledge base and do-it-yourself, but Pipeline Deals offers live chat, email and live support (no automated attendant, you call and a live rep answers!) For our small business, great support and quick answers to our questions encourage us to use Pipeline Deals consistently and use it better. Cons: Wish there were more integrations that made it easier to connect to other programs. I also think the mobile app could be better. Read More David O. Verified reviewer E-Learning 2-10 employees Used weekly for more than 2 years Review source Reviewed February 2019 Pipeline Deals Fan 5 I manage a global sales network. I use PLDs to manage their sales process across many time zones and geographic locations. This tool has helped greatly to understand what is happening and where. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been using PLDs since 2010. It took me about two days to set up a custom sales tool that meets our specific needs to manage the sales pipeline, and I am not particularly technical. Sales Force told me that I would need a consultant and about 2 weeks to get this done. Over the past 8 years PLDs has implemented many refinements and improvements and new features. Underlying all of this is the excellent support provided in the form of the knowledge base, video tutorials that are byte sized, and support agents who are knowledgable and personable. I can buy software from anywhere. My choices are based on what happens when I have a problem. Pipeline Deals excels at providing great support! Cons: This is not really a PLDs-created issue, however I use LinkedIn to generate leads by importing a contacts picture, email address, phone number etc. Around 2014, LinkedIn has changed their code and PLDs was unable to support this feature. I really miss that feature. Read More Irene C. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 12 months Review source Reviewed February 2019 Modest tool that offers great support 4 We could personalise Pipelinedeals enough to suit our needs as a company, specially in terms of sales information management, we did not acquire the CRM tool yet . We are able to manage our deals and leads in a centralised way. I strongly recommend this tool, it is modest but effective. I strongly believe the team behind it is passionate about their jobs. They are releasing new functionalities every while and customer service is excellent. I think it is the perfect fit for small/medium companies. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: \-Great support service, friendly, fast & effective -Easy to learn, it has a lot of potential to personalise it depending on the company needs -Great value for the price, specially if we compare it with other software, much more expensive and in which the learning time it is a bit longer Cons: \-Constraint in terms of reporting, they have developed an API for excel to export personalised reports, however I believe more functionalities around reporting should be developed -Tutorials and webinars are mainly focus for beginners, it would be nice if you develop some more customer support for those who have been using the tool for a while, I believe the tool is a bit lack of this kind of material Read More Laura L. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Review source Reviewed February 2019 Functional and Nible 4 We're better able to keep track of our contacts throughout the City across multiple team members as well as track long term projects and assign various tasks to team members. We're also able to report out our progress which is helpful in making sure we're on target to meet our goals. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This software is easy to use and customizable. It doesn't cost as much as some of their competitors, but does a ton to track deals and projects. I also very much appreciate the ability of their programmers to incorporate a suggestion fairly quickly and they are always looking for ways to improve the software. Cons: It can be a real pain to input all the information from business cards we receive. It would be super helpful to have an integration that allowed your phone to take a photo and scan in the information to upload to Pipeline Deals. Read More Jonathan C. Verified reviewer Financial Services 11-50 employees Used daily for less than 2 years Review source Reviewed February 2019 A great, simple CRM 4 Having used some of Pipeline Deals competitors, including one of the biggest names in the CRM field, I find Pipeline deals to be a perfectly suitable CRM option with great user support. Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: Pipeline Deals has a clean interface. It's easy to use, and from the perspective of a manager, it's the sort of thing that somebody who isn't too technical (or organized) can still use efficiently. At the same time, for people who are excited about CRM functionality and drilling into client data (like me) there are some powerful tools to really target exactly the set of clients you want. I also like the fact that when you call user support, a real human being answers the phone who is able to resolve your issues for you on the spot. Cons: The only real issue I have with Pipeline Deals is I'd like a way to set priority on tasks either by colour code, or being able to drag and drop their order top to bottom on the calendar and agenda. Read More Mustafa S. Verified reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed February 2019 Easy to use CRM 5 We use Pipeline Deals to manage our leads and sales pipeline. What we like most about this CRM is the ease of use and an ability to create custom fields on Customer, Companies and Deals level. Its very easily adaptive and the interface itself is very clean. Offers great reporting features as well. We are also using Pipeline Deals as our daily task management system and it let us very easily manage our followups and daily to'dos Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: We use Pipeline Deals to manage our leads and sales pipeline. What we like most about this CRM is the ease of use and an ability to create custom fields on Customer, Companies and Deals level. Cons: Nothing as such. As for now, we are very much satisfied with PLD and it covers most of all our requirements. Read More Renee C. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed February 2019 Excellent Value! 4 Overall our daily use of Pipeline is second nature. Since the product is not overly complex it is easy to teach to new employees and easy to use on a day-to-day basis. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: PipelineDeals is very easy to use. I like how the deal, company and people as well as all communication to with the people is rolled into one easy to read page. Adding new fields is also very easy to do - as well as adding new lines to the fields. Cons: What I like about PipelineDeals is that it isn't as complex as other CRM systems. With that said - there are some workarounds - like adding communications with people via bcc on email - that are very cumbersome and not intuitive. Read More Showing 1 - 10 of 621 Reviews [See All Reviews](https://www.softwareadvice.com/crm/pipelinedeal-profile/reviews/) ## Pipeline CRM Popular Comparisons [HubSpot CRM vs Pipeline CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/5753-pipelinedeal/)[Salesforce Sales Cloud vs Pipeline CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/5753-pipelinedeal/)[Zoho CRM vs Pipeline CRM](https://www.softwareadvice.com/crm/pipelinedeal-profile/vs/zoho-crm/)[Bigin by Zoho CRM vs Pipeline CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/pipelinedeal/)[Kylas Sales CRM vs Pipeline CRM](https://www.softwareadvice.com/marketing/kylas-profile/vs/pipelinedeal/)[Ploomes CRM vs Pipeline CRM](https://www.softwareadvice.com/compare/5753-pipelinedeal/vs/449937-Ploomes/)[Dynamics 365 vs Pipeline CRM](https://www.softwareadvice.com/compare/5753-pipelinedeal/vs/106335-Dynamics-365/)[eWay-CRM vs Pipeline CRM](https://www.softwareadvice.com/crm/eway-profile/vs/pipelinedeal/)[Nutshell vs Pipeline CRM](https://www.softwareadvice.com/crm/nutshell-profile/vs/pipelinedeal/)[Pipedrive vs Pipeline CRM](https://www.softwareadvice.com/crm/pipedrive-profile/vs/pipelinedeal/)[Act! vs Pipeline CRM](https://www.softwareadvice.com/crm/act-crm-profile/vs/pipelinedeal/)[Brevo vs Pipeline CRM](https://www.softwareadvice.com/scheduling/brevo-profile/vs/pipelinedeal/)[Mailchimp vs Pipeline CRM](https://www.softwareadvice.com/crm/mailchimp-profile/vs/pipelinedeal/) [Compare All Alternatives](https://www.softwareadvice.com/crm/pipelinedeal-profile/alternatives/) ## Other Top Recommended CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **102** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (251) Recently recommended **102** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **69** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **59** times Stuck Between Options? 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