Gong.io vs LeadSquared

RATING:

4.8

(539)

Gong.io has 539 reviews and a rating of 4.82 / 5 stars vs LeadSquared which has 159 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (539)
4.3 (159)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 13, 2024
May 8, 2024
Pros/Cons
  • Pros

  • Easy to use and helpful for our sales reps. The analytics and tracking are also very helpful to improve quality of our team.
  • It helps me as a team lead to see how my teams calls are going and what to train on. Helps me as a sales person also know how I can increase my efficiency.
  • Cons

  • D prefer to not be bothered when I'm not at work and it's annoying to have my phone buzzing with something I don't need at 10pm on a Saturday.
  • Gong blocks out numbers during calls, making it difficult to capture info that had been lost in technical issues.
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  • Pros

  • The customer care team is very fast in responding to customer queries.
  • The product is easy to use and our integration with the product was quite easy.
  • Cons

  • Server issues most of the time. May loose the lead activities.
  • Sometimes due to server issues call recordings are not available which causes difficulties in tracking and follow up.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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2023

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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos