LeadSquared

LeadSquared

RATING:

4.33

(131)

About LeadSquared

LeadSquared is a cloud-based marketing automation and customer relationship management (CRM) solution for businesses of all sizes. It serves clients in industries such as finance, e-commerce, education, health and wellness, marketing, real estate, software and hospitality. LeadSquared helps users to automate tasks such as lead capture, marketing, sales CRM, reporting and analytics. LeadSquared also offers lead scoring, landing pages, marketing and sales insights, segmentation and role-based user access. It can integrate with applications such as Super-Receptionist, Ozonetel, LiveChat, Olark Connector, Zopim and GoToWebinar. The software is available in a subscription pricing model. It runs on most web browsers and also has a dedicated Android and iOS appl...

LeadSquared Pricing

Free 15-day trial, no credit card required. Sales + Mobile CRM Plans: LITE at $25 per user / month (billed annually) PRO at $50 per user / month (billed annually) SUPER at $100 per user / month (billed annually) Marketing Automation Plans: ESSENTIAL at $150 per month (billed annually) BASIC at $400 per month (billed annually) STANDARD at $1200 per month (billed annually) ENTERPRISE at $2500 per month (billed annually)

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Manage all your products, teams and processes in one platform (digital, call center, or field agent driven). Never, ever miss a sales opportunity.
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LeadSquared Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Showing 1 - 5 of 115 reviews

Rahul

Verified reviewer

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: GetApp

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

July 2016

Very Useful Software for Sales Field

I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Pros

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Cons

Third party integration with LSQ takes time.

Rajesh

Company size: 51-200 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

CRM That Made A Difference

So far Good, Excellent.

Pros

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Cons

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Reasons for choosing LeadSquared

Ready to prepare the CRM as per our required. Customized work flow integration.

Reasons for switching to LeadSquared

Service Issue

Rishi

Company size: 1,001-5,000 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

October 2022

Need more Improvement

Pros

Easy to install and use via web browser

Cons

SlowNot accurateServer issue mostlyCan't use all functions bcz they won't work

User Profile

Deepa

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

August 2022

An easy to use CRM for sales and Marketing Automation

Pros

Thanks to LeadSquared, we can efficiently track our sales and take follow ups in real time. The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and managed. LeadSquared allow us to track leads through it various filters.

Cons

There is a limit off 100K leads that can be exported at one time. Cannot integrated multichannel to target user. In terms of automation a limited level of control is available.

Devesh

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

Great CRM Platform for B2C Businesses

Lead Management and accumulation from various sources and channels has made various segments of operations organized

Pros

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Cons

Nothing as of now, mostly fulfils our requirements

Reasons for choosing LeadSquared

Found Leadsquared to more suited for B2C business and education segments. Availability of connectors with our existing tools like exotel telephony, Msg 91

Reasons for switching to LeadSquared

Found Leadsquared to more suited for B2C business and education segments

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