Google Contacts vs HubSpot CRM
Google Contacts has 670 reviews and a rating of 4.7 / 5 stars vs HubSpot CRM which has 4115 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Google Contacts works great for our business to store all of our clients contact information. We use G Suite for email so all contacts are easily accessible.
- Back-up is simple to upload and retrieve. This ensures that you never lose another business contact, and you can remain in contact providing good customer service.
Cons
- You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page.
- All of this reasoning is why I have not much to report on the negative front in regards to this particular software.
Pros
- The easy navigation is my favorite part compared to some of the competitors I used before. Hands on help to learn how it works is a great feature too.
- I love all the integrations and capabilities. Originally I got Hubspot to help with a chat bubble on my website.
Cons
- I cancelled because my bill got higher monthly , and we used it less. They turned my service back on and charged my company for 3 months of service upfront as a cancellation fee.
- It's an intimidating and scary as I don't want to mess anything up. The only other hiccup is merging contacts automatically is challenging.
Pricing
Product Demo & Screenshots
Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
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