HubSpot CRM Software


 

With its cloud-based, customer relationship management platform, HubSpot helps companies of all sizes track and nurture leads and analyze business metrics. HubSpot is suitable for any B2B or B2C business in a variety of segments, including accounting, construction, retail, real estate and more.

HubSpot offers a visual dashboard with a real-time view of the entire sales funnel. Users can track customer interactions automatically through email, social media or phone calls and every interaction is stored in a timeline organized by lead.

HubSpot enables users to create and manage email templates and track how well those emails are performing. The solution can also send real-time notifications for events such as when a contact opens an email or downloads an attachment.

 

HubSpot CRM - Sales pipeline
 
  • HubSpot CRM - Sales pipeline
    Sales pipeline
  • HubSpot CRM - Track interactions
    Track interactions
  • HubSpot CRM - Lead timeline
    Lead timeline
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

721 Reviews of HubSpot CRM

 

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Software Advice Reviews (157)
More Reviews (564)

Showing 1-20 of 157

Adam from RCI Communications, Inc
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great starter CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quick startup, working right out of the box. Very user friendly. It integrated right in to Office365. Has all the basic CRM features any company would need starting out.

Cons

Reporting is lacking. Can be expensive when you move to the paid version. Lacking in features that the competition has in base plans. Limited integrations.

Review Source
 
 

William from Variable
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Overall good tool but wasn't best fit for my business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Strong ecommerce analytics. Marketing tools were very strong. Account rep did a good job understanding my business before our meeting.

Cons

Not a true CRM. The software lacked some enhanced CRM tools that we were looking to implement. More marketing focused than true sales management tool.

Review Source
 
 

Andrew from The Universal Group
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Best Marketing and Sales Automation Software in the Market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They also have an amazing customer success team that assists you to maximize your investment in HubSpot. A team of dedicated marketing experts will walk you through planning and execution of all your marketing initiatives to make sure that you reach the goals that you aim for through HubSpot.

Pros

Marketing and Sales automation all in one place. If you work in Marketing or Sales, HubSpot is a Must-Have! If you are in a Sales team, HubSpot reduces the burden of the Sales process, from lead generation, client database, to deal management so that you can effectively engage with your customers and prospects. If you are a Marketer, HubSpot provides a centralized platform that will let you work on all your marketing initiatives, from email, social media, blog, website content, and analytics.

Cons

Set-ups can be tricky at times, however, they have a great customer service team to help you out anytime.

Review Source
 
 

Tony from Concentric
Specialty: Agriculture
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Great CRM to start out with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, I would recommend this product to small companies that are looking to use a CRM but do not have the budget for one. This is a great starter CRM.

Pros

HubSpot CRM is built to be a platform that allows sales teams to get started quickly without making much of a change in their existing workflow. This is great for smaller companies looking to utilize a CRM tool to help support sales team and their process. HubSpot CRM is an easy option that carries all the necessary basic features but without the often confusing complexity, many other CRM platforms have.

Cons

Customer service is expensive and not very great. Although the basic CRM is free you do have an option to pay for the enhanced features. I would recommend the basic CRM when you are first starting out but not paying for this product. This product is built for smaller corporations and lacks the robustness for large corporations.

Review Source
 
 

Cody from Legacy Acquisitions and Investments
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Would be great with a large team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I really did like the software. If we had the resources to higher someone who we could assign the responsibility to manage it I think it would have been great.

Pros

The features and functions of this software are pretty impressive. it can and will do things that I truly believe would help drive sales.

Cons

We ended going up in a different direction because we are a small company and everyone wears a lot of hats. I didn't believe that we had the manpower to use it effectively. If we couldn't use the features we went with something simpler.

Review Source
 
 

Sarah from Milrich Virtual Professionals
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great CRM and Sales Pipeline

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall it is the most comprehensive free crm I have used.

Pros

Interface with email, desktop notifications to see in real time who is opening emails sent, sales pipeline

Cons

For the free version there are some limitations to what features are useable.

Review Source
 
 

Mark from Mark Burlinson Leadership Coaching
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Easy to use, even for a newbie!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Being new to freelancing, I needed an easy on-ramp to managing my whole customer base. I found it with Hubspot.

Pros

The simple interface makes it easy to keep track of all your CRM activity. Leads, Follow-ups, sales, all in one place. I love having data to drive my efforts, and Hubspot means no effort is wasted.

Cons

If I could change one thing it would be to get the mobile app to remember who I am, even through software updates. It is so 2015 to have to remember your username and password every time!

Review Source
 
 

Jeanine from Hunter Vision
Specialty: Healthcare / Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Hubspot is great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great option for a CRM for personal or business. The free version is great too!

Pros

Very intuitive. Easy to make changes to personalize this to your business. Useful dashboards and reports. App on phone works well.

Cons

Building and running reports are a bit taxing at first, but once you get the hang of them it gets easier.

Review Source
 
 

Kristina from Six Degree Talent
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have used HubSpot several times and for a few different reasons and it worked great for each reason.

Cons

I found that it was difficult or time-consuming to parse information into the platform. I have about 9k LinkedIn connections and definitely don't want to enter each in individually.

Review Source
 
 

Cloyd from Homestead Nutrition Inc
Specialty: Agriculture
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great for first time users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Really glad that they Grandfathered features from the free version since we started playing with it before their price increase!

Pros

Free version, with unlimited users. i also liked that multiple people from my company can be on at different levels, some on free version and some on paid version.

Cons

Wish there was not so much wasted space on each page and information boxes displayed more info in less space.
Also wish notes, and emails that are logged were searchable.
Wish it integrated with more programs, quick books for starters.

Review Source
 
 

Patricio from CL RES Corredores de Seguros
Specialty: Insurance
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

From free to paid version

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It is a good CRM, it manage sales in a good way. Recommendable

Pros

The CRM has good features, easy-to-use, very useful. Specially for small business, it seems you can growth with it.

Cons

Gap from free to paid is high for a growing small business. I Think that to add new features and depending on the number of users should be the first level price. Low if users are few.

Review Source
 
 

Linda from TheraMatrix Physical Therapy
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

HubSpot CRM free version was tested for use by physician liaisons for a network of outpatient clinics.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you don't need printed reports or specific data exports, it would be a good option to try.

Pros

The product is web-based, making it accessible from any location with internet access. One of the best features is the ability to customize fields, field locations in the record and contact views, making it possible to quickly see the most important information about the physician and the physician's office. Another great feature is the ease of adding contacts to a company profile, which aggregates the input for all contacts in one location. It's a fairly intuitive app with good online usage processes clearly explained. Lots of integration with other software in the marketing/sales stack.

Cons

The only concern I have is the reporting capabilities. It's designed to keep all communication and reporting digital, meaning the ability to print high value reports does not exist. Data exports to a file aren't possible either for activity, notes or tasks. I understand the strategy, but there are still many execs out there who want written reports.

Review Source
 
 

Stacy from Health and Housing
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Best Pipeline Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Makes tracking and managing your leads and contacts easy. I love the lead analytics dashboard. It is intuitive and actually fun to use.

Cons

It can be slow to update changes and seems to need refreshing often. The cost also goes up as your lead base grows.

Review Source
 
 

Kolleen from DocuPhase
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Not the best CRM, but trying to continually improve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It can do everything that we need it to do, in order to function as our CRM. The Interface is easy to use.

Cons

Not very easy to manage our pipelines. Currently using more than one system to accomplish everything we need.

Review Source
 
 

Lori from First Witness Child Advocacy Center
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Would be a great software if we could customize fields and reports

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use
Flexible for many uses
Value for money is great
Great for teams and teaching users that aren't comfortable with technology.

Cons

Not able to be customized for reporting
Can't customize fields as much as needed
It's all about generating leads and closing deals; however, our organization focuses on donations and training registration. It doesn't translate well.
Can't generate a report that lists people by different grouping. For instance, if someone attended a workshop in May of 2015 and also in July of 2017.

Review Source
 
 

Gabriela from Air Concierge
Specialty: Property Management
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Good CRM tool for small/medium business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can create email templates and automate responses to leads. Also, the HubSpot Sales Chrome extension is a great tool!

Cons

The free CRM is limited and if you decide to pay, it gets a bit expensive. Also, you have to customize a lot of stuff to meet your business needs.

Review Source
 
 

Meredith from High Threat Concealment
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Great CRM for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The templates and file storage is great. Helps my sales team save valuable time.

Pros

Lots of features with the free version. Tracking email opens is a huge help in knowing which messages are being well received and which aren't getting attention.

Cons

Paid version just had a major price structure change. Can no longer get 1 seat, now have to pay for 5 people regardless of how many are on your team.

Review Source
 
 

Melissa from Levin Financial Group-MassMutual
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Hubspot Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The ability for the user to customize fields and features is what makes this product unique and favorable. I've priced out and completed demos for a few CRMs and the feature is limited in most CRMs

Pros

The CRM is user friendly. The prompts and fields are easy to navigate even as a new user. We also like the ability to customize fields to allow us to track products sold 'deals" as well as the revenue associated with each product.

Cons

We purchased the product right before the price increase. I am not sure this product warrants the price increase

Review Source
 
 

Don from PEC-KC
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Stay Away If You're A Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, Easy to connect with other apps/products you use, For some, the cost may be a great selling point

Cons

Not alot of options, no connection for the apps/products I use, in order to connect with products/apps I use I had to use several different programs which I'd have to remember every login/password. (hassle)

Review Source
 
 

Nour from Arab Excellence
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

HubSpot in Non-profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, integration with many vendors and solutions, workflow is very beneficial, mobile app is very useful.

Cons

In ability to send email campaigns unless you use the marketing module, sending bulk emails, for example, multiple people in a deal is not possible, price is high, some field properties are not customizable.

Review Source
 
 
 
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Showing 1-20 of 564


January 2018

January 2018

Great Cloud-based CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves us time and made it easy to track leads, accounts, deals and sales. One of the best features is the ability to type in a web address and the program can auto-fill the rest of the business information it finds online.

Pros

We really liked the user interface of HubSpot CRM. They created an interface that simplified the CRM processes and made it easy for our team (even those who were not so tech savvy) to easily use the platform.

Cons

There are limitations on the free version which is natural to expect, but those limitations forced us to consider upgrading to the paid version or looking for a cheaper alternative. We didn't have any problems with HubSpot CRM other than we were able to find different software that did what we needed at a freemium plan.

Review Source: Capterra
 


January 2018

January 2018

Excellent CRM for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hubspot has been our organization's first attempt at using a dedicated CRM, so my review is admittedly not going to be the most informed. With that said, I am very satisfied with the platform and its functionality, and it has allowed us to stay much more on top of leads than we ever were before - this has resulted in a significant increase in our sales volume. On top of that, I really enjoy the email tracking, and feel that this really helps our communication with clients and leads flow well.

Cons

Given that my CRM experience is limited, I have not encountered any particular cons. So far, I have just felt that our own discipline in logging into the program has been the biggest downfall, but that's our failing, not the programs.

Review Source: GetApp
 


January 2018

January 2018

Hubspot CRM is a very cool tool to collect leads from your Website and Blog

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hubspot CRM is a great tool for all business people. Hubspot CRM teach you more about your website visitors and it collect useful data .

Cons

I can only repeat myself about the point Hubspot and the price structure. Hubspot CRM is free but if you want to use the real power of Hubspot you will need a 800¿+ package per month....it s to expensive for little Entrepreneurs who want to grow their business.

Review Source: Capterra
 


January 2018

January 2018

Great CRM for small teams and early-stage companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Contact management, slight workflow automation, shared contact database, event management

Pros

The price and depth of functionality for their freemium version is incredible. It's simple to set up and can more easily than other systems be migrated into a more advanced CRM system.

Cons

There's some limitations in workflows and automation in HubSpot CRM at times. It's not at Salesforce prices, though, so it's worth the inconvenience if you don't want to upgrade to a solution like Salesforce.

For the most part, I've been able to create automations and integrations through Zapier, which has been helpful.

Review Source: Capterra
 


January 2018

January 2018

Free trial - was over-complicated for my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I would say that HubSpot CRM is definitely a powerhouse software for sure... HubSpot had a number of great features that any business would need.

Cons

Powerhouse software for sure, but didn't have the clear, concise data that I was used to having with BaseCRM or Pipedrive. Ended up not going with HubSpot

Review Source: GetApp
 

Alexis from Ameriblasts

January 2018

January 2018

Easily keeps track of our invoices, proposal, contacts, and deals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use the free version and it's excellent to keep track of all of our customer management needs. It also is a great way to organize all of our deals, proposals, and yearly budgets. We use to pay for a more complicated service that didn't work half as well.

Cons

I wish there could be multiple users on the free version so we don't all have to log in under the same user.

Review Source: Capterra
 


January 2018

January 2018

HubSpot is a great way for marketers to optimize their pipeline.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it's streamlined enough for most people to get acclimated to. Great user interface and design.

Cons

The learning curve can be quite high, especially if you want to dig deeper into more of the product offerings.

Review Source: Capterra
 

Edward from E*TRADE
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

No Mass Email Slows Things Down

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

HubSpot CRM makes it easy to upload, manage, and easily find your contacts; then, with the template based emails at your fingertips you can easily reach out to your contacts with just a couple of clicks. I also like how I can customize the main contact window to see when was the last time I emailed a contact, and when was the last time they opened an email from me -- very nice!

Cons

The free and paid versions both lack the ability to mass email your contacts which really slows down productivity. I was told that the paid version offers "Sequences" that allow you to send the same email to multiple people, however, you need to create a sequence, then individually add your contacts to the sequence and honestly its easier and faster to send an email one at a time with the free version. The only other feature the paid version offers are unlimited email templates, but hardly worth the seat in my opinion.

Review Source: GetApp
 


January 2018

January 2018

Hubspot is great for marketing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

From a sales/marketing standpoint, Hubspot is quickly getting up there next to SFDC. Feature rich as UI is intuitive

Cons

The reporting options are lackluster. Not very easy to find complex reports you are trying to generate.

Review Source: GetApp
 

Luiz Carlos from Inbound Marketing Brasil

January 2018

January 2018

The best Free CRM software EVER !!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The chrome extension helps me to find all the peoples email id via my Gmail. It also helps me to know about my site subscribers. Whenever I got mail from no reply mail, extension helps me to find other mail where I can write them It is very awesome.

Pros

Track prospects through all stages of the sales funnel with intuitive and simple to use dashboards. The email service is better than SalesForce and others. An inbound marketing software that's super helpful on tracking prospects in the sales funnel.

Cons

I don't like that each user only can use just one email to be tracked. So, if a person has more than one email, it doesn't track the other email.

Review Source: Capterra
 


January 2018

January 2018

Sleek and fun to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very modern and intuitive user interface. It has all the basic functionalities you need. We are a small business and do not need a complex set up, as such I'm not able to say if this is great for larger businesses but for us this is perfect.

It also has a great chrome extension which automatically copies emails into the crm and tracks opens.

Cons

- I was not able to figure out how to customize the view that users see for their dashboards, and contact profiles. I haven't written support yet as the team is small enough that I have just set up each user's views while on their account.

Review Source: Capterra
 

Max from Lucid Software Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Fairly complex for many users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Does a great job tracking people whom you are emailing. Integrates pretty seamlessly with web applications like Gmail.

Cons

Kind of complicated to use sometimes. Had a habit of cluttering up the user interface of some of the applications I had it linked with.

Review Source: GetApp
 


January 2018

January 2018

Easy to use - still needs some work

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Great Support; Ease of use. Addition of Sequences is a great tool - you can create email sequences. Lot's of Automation

Was up and running in no time.

Cons

The email sequence doesn't work exactly correct (threading needs some work), but it is fine. Would be nice if they offered a single user professional license, so that ALL features, including workflows, were available for the single user.

Review Source: GetApp
 


January 2018

January 2018

A great tool to start small business marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a very easy tool to use, it allows to maintain a constant control between the members of the business and the clients, it is a great tool to improve the marketing tactics

Cons

Despite being a very complete tool for marketing compared to others in the same field it can be a bit expensive

Review Source: Capterra
 

Rebecca from Sustainable Marketing

December 2017

December 2017

Love HubSpot for Inbound Marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love everything about HubSpot. I have used it for blogging, social media management, lead generation, landing pages, email marketing, training. They are constantly improving and adding features to make the tool better.

Review Source: Capterra
 

James from PersonalFinanceGenius.com

December 2017

December 2017

It's the best "free" CRM, but you get what you pay for...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the fact that it's free. If you're totally committed to not paying for your CRM, then HubSpot is for you. You can have an unlimited amount of contacts and companies in your database and not pay a dime. I also love the fact that you can input a company's website and it will give you a ton of data about them, including revenue, address, phone number, etc.

Cons

I wish that there was an easier way to export the addresses of my contacts. Whenever I try to do this, it either doesn't include the address at all or it includes the address of the company itself, not the contacts at the company. I also wish there was a way to exclude certain email addresses from being tracked in the CRM. If you link HubSpot with your email account, they track everything you ever send from your email account and put it in your CRM. Filtering through all that gets annoying.

Review Source: Capterra
 

Uku from IPB Partners

December 2017

December 2017

The best free CRM available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great way to create email templates and automate responses to leads. The Sales Chrome extension is a great tool as well.

Cons

There are times when importing contacts can be an issue. Emails get linked to a contact and company, but not to a project.

Review Source: Capterra
 


December 2017

December 2017

Best free CRM available

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Hubspot has an excellent CRM, I've been using the free version but seriously thinking of upgrading. Ability to export contacts, track email openings and create templates for marketing.

Cons

Only 200 free email notifications per month. Doesn't seem to always start over at the beginning of each month.

Review Source: GetApp
 

William from Frogdog Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Hubspot currently the best CRM available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

After having to put up with almost every single CRM out there from Salesforce, Pardot, Marketo, Eloqua, and Exact Target -- nobody's done it better than Hubspot. They've managed to simply and make more intuitive the tools necessary to marketers.

I also found their progressive profiling capabilities incredibly smart and easy to configure

Cons

You get what you pay for with Hubspot, they are expensive -- there's no easy way to say it. I also don't like how their customer service and sales team have recently started feeling a little bit like car salesman trying to close a deal.

Review Source: GetApp
 

Fayssal from Telematik

December 2017

December 2017

The greatest sales tool we use, very smart, easy to use and completely free. Thank you Hubspot !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is a great sales tool.

Pros

Deal management, Drag and Drop, Sidekick, Mobile apps, Customizing views, Gmail integration, Templates and Scheduling

Cons

02 way email synchronization, Advanced Lead Qualidfication/Scoring, Phone integration is too expensive.

Review Source: Capterra
 
 
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