Google Contacts works great for our business to store all of our clients contact information. We use G Suite for email so all contacts are easily accessible.

Back-up is simple to upload and retrieve. This ensures that you never lose another business contact, and you can remain in contact providing good customer service.

I like that you can take contacts from anywhere and the customer service is great.

Also, there are a lot of integrations that I can use as well as a nice sleek design that will make it easy to work on your contacts seamlessly.

Sadly for messages from Google Classroom it didn't recognize the same name or ID, so you have to create another filter to broadcasted messages on Classroom.

I love how accesible It is and that it is super easy to use and to explain to others in the work environment.

You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page.

Google Contacts became much important for everyone nowadays, it has the brilliant option that everyone can save their contacts by availing this option.

All of this reasoning is why I have not much to report on the negative front in regards to this particular software.

The software is simple to use and the price is reasonable. I also appreciate that it pulls in contact photos of other Google mail contacts.

Best product I have ever used. Really easy to use and have had great customer service when i have had to call support.

It is good effort for saving time and cost effective system retrieved contact.

Now that I help run a business I love it even more because they've integrated with facebook so well that the appointments and contacts can be on both and only have to input it to one of the two.

Overall I recommend Google contacts. Contacts are extremely important in today's world and good contacts keeps the info I need where I can reach it anywhere I am.

My overall experience has been amazing and I will continue to use Google Contacts for all my devices. I would also recommend it to anyone.

I love the ability to store all of our realtor information into my Google Contacts on my laptop and them using my phone to contact them in the future.

Easy to use, learn and understand and set up with easy accessibility anywhere in the world, has a clean user interface, keeps my contacts safe and easy to recover if need be.

They have saved my bacon more than once, especially when it comes to switching phones. The quick restore once I sign in to my account is a godsend.

The SugarCRM team was incredibly helpful and supportive during our decision between various CRMs we were testing out, namely Salesforce and SugarCRM.

The report functionality and the inability to export complex reports in any other format than PDFs is disappointing.

The data does not link well together and the relationships you can build are very limited, which really limits the power of the software overall.

The best thing about this software is that it always provide the best customer relationships marketing software.

Is a really good tool for small companies, really like the approach form the customer service team when I had some issues.

As well as, integrate with Salesforce Marketing Cloud platform, so my marketing team can run both customer acquisition and customer retention or nurturing campaigns.

It's a great and reliable CRM for startups or small businesses.

Super easy to set up program. Does a great job at keeping up with client information and tracking history of interactions.

I love the simplicity of the system. It's very easy to set up and start operating from day one.

Some of the time, I can't login to different devices PCs which are downside for me.

Their customer care team was incredibly helpful and knowledgeable, and I really enjoyed working with them.

The CRM of choice used by many upstart aggressive disruptive companies of all sizes.

Once you start thinking about scaling many integrations and reporting tools are missing.

Our current integration to Sage100 accounting is broken. One of the others broke the functionality and took a week to figure out.

Is not very well developed yet, frequently have software errors and the tool crash. User experience is not enough intuitive.

We have been use the SugarCRM software foor the sales and marketing purpose because it has the great ability to customization's. Hence, the users interface is very responsive and the well designed.

It helps to track customers and is very user friendly. It helps our business development and growth team work on leads for business.

After trying to set this tool up several times, we abandoned it as too complicated and time consuming.

All the Enterprise features are available at a cost a basic CRM. Cons: Calendar sync is an issue and Email Client inbuilt in Sugar has a sad UI.

I also really find the dashboard visuals to be superior to Salesforce. Overall, the price point was better than Salesforce, too.

It is a great tool  for keeping my clients data and tracking.

CE is eternally stuck on version 6.5. And then in April 2018, they've removed it entirely so now you're stuck with the Pro or Enterprise editions which are paid-for.

Its too damn complicated to set up if you are going the self-hosted route.

This software in not made for my business line and therefore is not working for us. Also we have had a very poor experience with the reporting capabilities.

Adding information or attaching files to the oportunities can sometimes be a bit annoying.

Unfortunately we had some issues with the initial set up of the system and the customer support was really poor.

It's been a great way to keep track of customer data.

Easy to implement and deploy. Reporting is good and allows fro complex reports to be built.

Good integration with SQL. Customer service has been very helpful and reactive when we had requests for them.

Slow, cumbersome, difficult reporting, poor customer service.

Overall, I really enjoyed Sugar and think it would be a great fit (especially for the lower price point!) for marketing and advertising agencies that are looking to build out custom flows.

The second source of challenge was not easily able to connect Google Analytics UTM campaigns tracking with SugarSell CRM leads tracking.

US Dollar

Google Contacts is a cloud-based solution that allows enterprises to store and manage contacts in a built-in directory. Professionals can create/import new contacts with details such as mailing address, phone number or directory profile and categorize them using labels. 


Google Contacts offers integration with Gmail, which helps businesses send emails to specific individuals or multiple groups. The solution enables users to manually merge duplicate contacts, star important profiles and delete or restore phone numbers as per individual requirements. Additionally, managers can utilize the search functionality to retrieve specific information from the directory.


Google Contacts enables organizations to print profiles and export contacts in vCard or CSV format. The product is available for free and support is extended via documentation.



LongDescription

Data Import/Export

Contact Management

Shared Contacts

Interaction Tracking

Contact Database

Third-Party Integrations

Search/Filter

For iPad Devices

Lead Management

For Startups

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Google Contacts

Documentation

Videos

SugarCRM is a Customer Relationship Management (CRM) platform, expertly crafted to enhance interactions with prospects and customers while accelerating sales success. Renowned for its cost-effectiveness, this potent solution enables users to reduce the total cost of ownership by up to 32% according to Nucleus Research*, all the while providing contemporary features that align with evolving needs.

The platform offers intuitive dashboards, comprehensive reports, self-guided selling best practices, AI-powered insights, and an easy-to-use mobile CRM app, among others. It also boasts a high level of customisation and integration capabilities, thanks to its bidirectional API, which allows for seamless data synchronisation between SugarCRM and other business-critical systems.

With its user-friendly interface coupled with its renowned superior customer support, SugarCRM aids in improving user adoption and increasing win rates, customer satisfaction, and engagement.

SugarCRM is an optimal choice for all customer-facing roles, from marketing, sales, and customer success teams of medium and large enterprises. It's not just a standalone CRM solution; it's a CRM platform that can be fully integrated into your business ecosystem, providing a highly customised and efficient solution for managing customer relationships, optimising every interaction across the customer journey.

Differentiators: SugarCRM investment includes:

- Core Support - EU, NA, APAC
- Dedicated Customer Success Manager
- Unlimited modules / fields
- Unlimited API calls
- Unlimited workflows
- Product enhancements / upgrades x 4 per year
- Product support 12/5
- Embedded AI
- Database Backups
- Mobile Access
- 2 x Sandboxes
- 60GB data storage + 1GB per user
- NO HIDDEN COSTS = PREDICTABLE TOTAL COST OF OWNERSHIP (TCO)
- SugarCloud leverages the power of AWS in different parts of the world. Customers have the liberty to select their preferred region for data storage, ensuring that the data remains confined to that specific region. The options include:
Australia - Sydney
Canada - Montreal
Germany - Frankfurt
Singapore
United Kingdom - London
United States - Portland, Oregon

For additional information, visit: https://www.sugarcrm.com/why-sugar/trust/security/





*Nucleus Report: In examining the experiences of Sugar users, Nucleus Research found that compared to other CRM solutions, Sugar users can lower total cost of ownership by up to 32% whilst delivering similar functionality. https://www.sugarcrm.com/resources/nucleus-research-anatomy-of-a-decision-sugarcrm-vs-salesforce/

Cataloging/Categorization

Forecasting

Internal Chat Integration

Lead Capture

Document Storage

Proposal Generation

Customizable Scoring

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Knowledge Management

Pipeline Management

Multiple Scoring Models

Customer Database

Call Management

Customer Support

Process/Workflow Automation

Self Service Portal

Opportunity Management

Email Marketing

Mobile Access

Performance Metrics

Territory Management

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Field Sales Management

Alerts/Notifications

Predictive Analytics

Demographic/Firmographic Data

Segmentation

Reporting/Analytics

Lead Qualification

Quotes/Estimates

Task Management

Campaign Management

Sales Forecasting

Prospecting Tools

Email Response Control

Support Ticket Management

Sales Activity Management

Multi-Channel Communication

Knowledge Base Management

Customer Engagement

Customizable Reports

Activity Tracking

Data Synchronization

Calendar Management

Customizable Fields

Collaboration Tools

Template Management

Email Tracking

Email Templates

Sales Reports

Role-Based Permissions

Activity Dashboard

Reporting & Statistics

Reminders

Customizable Templates

Calendar Sync

Lead Nurturing

Batch Processing

Drag & Drop

Pipeline Reports

Tagging

Projections

Activity Management

Sales Trend Analysis

Lead Generation

Customer Segmentation

Real-Time Data

Real-Time Notifications

Web Forms

Monitoring

Campaign Analytics

Engagement Tracking

A/B Testing

Website Analytics

Sales Analytics

Multi-Channel Marketing

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Sugar Sell: $49 per user per month
Sugar Serve: $80 per user per month
Sugar Market: $1,000 for 10K users per month (billed annually)
Sugar Enterprise: $85 per user per month

Google Contacts vs SugarCRM

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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