Groove vs Mailchimp

Groove has 121 reviews and a rating of 4.7 / 5 vs Mailchimp which has 14425 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (121)

4.48 / 5 (14,425)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

June 4, 2021

September 23, 2021

Pros/Cons

  • Pros

  • It is very intuitive, and there is great customer support! I love using Groove to maximize my productivity!

  • I love so many things about this software. One of my favorite things is the calendar link that I can include in my email so that my customers can book time on my calendar at anytime.

  • Cons

  • It's awesome but they can improve on a couple of things. There are some buggy thing with edu emails logging into SFDC and some features are still lacking

  • I do not like how sometimes the system is down and all my most recent templates and favorite templates are no longer saved after restarting the software. But other than that I love it.

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2021

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos