BenchmarkONE
About BenchmarkONE
Awards and Recognition
BenchmarkONE Pricing
Plans for every budget. Check out our Free Forever plan: 250 contacts and 500 emails per month! Paid plans starting at $29/month. Save when you choose annual pricing.
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for BenchmarkONE
1 - 5 of 142 Reviews
Leo
Verified reviewer
Events Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Good CRM Software
Overall, my experience has been very positive with Hatchbuck. This is the most I’ve ever utilized this type of software, and each time I use it I find it to be more effective overall. I believe the more I learn about it the more I will like it.
PROSThe software provides a nice dashboard to analyze the distribution of your emails. I also like the additional tasks that can be added to each email out reach.
CONSThe software gives you a number of alerts when you update your mailing list, and I’m often unclear about what they are telling me about my contacts.
Andrew
Verified reviewer
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Slick and Easy to use
bloody great!
PROSTags - total control and segmentation of your contacts
CONSissues with email templates but that has been fixed now
Maud
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
I would get more efficiency if it was customizable.
Customer support was very interested and helped me a lot with my problems. Ability to manage sales in an organized manner.
CONSIts biggest drawback is that it is not intuitive and customizable.
Matthew
Verified reviewer
Internet, 2-10 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
Reviewed September 2015
Above average sales & marketing platform
We decided to use Hatchbuck to help us organize and communicate with signups for Slope, a media management platform. We used Hatchbuck to organize contacts into categories and to send out our email campaigns and updates. Getting started on Hatchbuck is very easy and their customer service is outstanding (I usually get a response on questions and problems the same day). There are some minor issues and is really best suited for smaller sized companies.
PROSGreat customer service, I always got a response on issues and questions I had in a short amount of time. Tagging users and creating email campaigns based on those tags is very simple and intuitive. We enjoyed the scoring system of contacts (we called it Fantasy Football for leads).
CONSPersonally I feel as if the 'Deals' and 'Tasks' features are a little bit redundant and not overly helpful to general productivity. I also found there to be minor issues such as not getting notifications when other team members made changes to our organization's account. It's also very easy for contacts to become overwhelming and it is much better suited for smaller sized businesses.
Kate
Verified reviewer
Warehousing, 201-500 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed September 2015
Growing business with Hatchbuck for more than a year
No other CRMs compare to Hatchbuck. The functionality and the price don't even come close!
PROSAutomation via emails, campaigns and tagging, email tracking, notifications when someone opens an email or clicks on a link within the email, automatic social network linking, webpage tracking, deal tracking and the drag and drop builder, which is great for newsletters.
CONSIt's not mobile friendly and you can not CC someone via Hatchbuck.