BenchmarkONE

The Mortgage Office

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Ratings & Reviews

Overall Rating

4.43 / 5 (150)

4.82 / 5 (180)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 19, 2020

July 10, 2020

Pros/Cons

  • Pros

  • I really love Hatchbuck. It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.

  • Getting immediately response to emails we send out. We can react appropriately!

  • Cons

  • It does require some time and commitment to learn, as any new program would, but as long as you're committed to it, it's invaluable.

  • I basically like everything about Hatchbuck. However, the front-end learning process takes a little while to become accustomed to how to navigate the program and reap the greatest benefits.

  • Pros

  • It's a powerful product that I love using every day. Very, very happy.

  • [SENSITIVE CONTENT HIDDEN] in the tech support department was a great help and will be my go to when I need help with TMO. Friendly, professional and fast. It is greatly appreciated!

  • Cons

  • Tech support is wonderful but trying to find solutions to your questions on your own can be very difficult. The help functions are not thorough

  • It's expensive, initial costs and monthly fees but it does so much of what we need. The only feature I have trouble with is the customized reports.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

16 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots