Really good- as a marketing manager at an SME it really provides a wide range of options for launching marketing campaigns and having it centred around the CRM system you use (allowing close integration with the sales team)

I haven't found anything that other CRM's have that Hubspot doesn't do or have an integration for (though this could be limited by my knowledge/ambitions)

The cost- there isn't much else to dissuade you from using it but it is priced at a premium (perhaps you get what you pay for)

It was very positive overall and a great move for our business

The users of the platform rarely raised support requests

The pricing was on the higher end, but you get what you pay for

Horrible. They just didnt care at all and simply told me I signed and agreement so Ill have to pay for all 12 months. I chaged to Go High Level and it is $1,000 cheaper every month.

The CRM is good but it is incredibly expensive compared to other CMRs such as GHL. The problem is I got locked into a 12 month subscriptioon and they refused to even let us out of the last month. Once they had me they drained me for every dollar they could.

It is TOO expensive and I found I can get all the same features and more for 20% of the cost.

Great system, easy to use, you can set your pipelines and design your workflow in simple clicks.

It's a powerful tool that streamlines the operations between all departments.

It is a little bit costly, and the integration with 3CX (telephony system) is missing the recording files to be synced inside the contact details page.