HubSpot CRM

JIRA Service Desk

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Ratings & Reviews

Overall Rating

4.51 / 5 (2,582)

4.36 / 5 (253)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

July 10, 2020

June 29, 2020

Pros/Cons

  • Pros

  • Fantastic customer service. Great layout. Very intuitive.

  • Excelente aplicativo, bem intuitivo e fácil de se aprender a utilizar para realizar o gerenciamento de vendas

  • Cons

  • What there are several functions that require some training (tutorials) is not annoying, just that it takes a little time

  • Their email creation tool is great, however, it can't import custom fonts to help keep messages aligned with branding.

  • Pros

  • Very details and easy to use. Getting around the menu are easily labeled. You are able to use it to log time.

  • Easy to use, nice UI, simple but at the same time very powerful. Queses and processes are extremely flexible.

  • Cons

  • Lack of UI customization features but not critical. Satisfaction reports are a bit limited but not critical either.

  • JIRA is a very helpful and useful program, that is unfortunately still lacking on the design side of the spectrum.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

HubSpot CRM users do not pay any subscription fee. It is a cloud-based solution.

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Contract Term

HubSpot CRM requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support included in subscription fee.

N/A

Online Case Submission

Online case submission included in subscription fee.

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Online Support Options

Help website, knowledge base, and online community included in subscription fee.

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Training

Training not offered.

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