HubSpot CRM

The Raiser's Edge

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Ratings & Reviews

Overall Rating

4.50 / 5 (2,465)

4.23 / 5 (309)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 26, 2020

February 17, 2020

Pros/Cons

  • Pros

  • Love this product! You can get on the dashboard and see who opens your e-mails! I have recommended this to others.

  • Great bang for its buck. Easy to use and teach others.

  • Cons

  • What there are several functions that require some training (tutorials) is not annoying, just that it takes a little time

  • Their email creation tool is great, however, it can't import custom fonts to help keep messages aligned with branding.

  • Pros

  • I love the reporting capabilities, and also all the additional modules you can use to get a 360° view of your donors. I also love the plug-ins that help you integrate RE with other systems.

  • Ease of pulling specific data out of the database.

  • Cons

  • This product doesn't function at the same high level as the database version, but it certainly doesn't stop it from coming in handy to those who don't often use RE in our organization.

  • I can't tell the difference from duplicate alumni by their class year when searched. There is no other point to mention at this time as I have not used it on a constant basis yet.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

HubSpot CRM users do not pay any subscription fee. It is a cloud-based solution.

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Contract Term

HubSpot CRM requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

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Number of times our advisors have recommended this product

(in the last 30 days)

37 Recommendations

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

Online case submission included in subscription fee.

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Online Support Options

Help website, knowledge base, and online community included in subscription fee.

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Training

Training not offered.

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