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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.40 / 5 (117)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.0 / 5

Last Review Written

July 26, 2021

Pros/Cons

  • Pros

  • Easy to use Implementing new functions constantly Great support Good SW integration

  • The user interface and user experience are great. It’s very easy to use this tool, as well it’s a complete one which gives the possibility to the user to achieve their goals by using it.

  • Cons

  • Only a minor issue where I can't put a hyperlink on the thank you pop-up. Other than that, everything works great.

  • There aren’t many downsides to the software. It might have some limits compared to a dedicated service tool but the fact it’s part of the hubspot suite makes up for it

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos