HubSpot Service Hub

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Ratings & Reviews

Overall Rating

4.41 / 5 (105)

4.20 / 5 (345)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 14, 2020

February 12, 2020

Pros/Cons

  • Pros

  • Overall my experience has been great. It helps to visualize the many steps we have within our company which makes it easier to proceed with certain duties in a more organized at a efficient pace.

  • I love how it keeps contacts so organized. their deals and communications etc. I also love that we can sort the tickets by pipelines and set up automatic responses.

  • Cons

  • I feel like we could use more training, I wish the lady that we talk to for help weekly was more freely available. I wish it was a little more self explanatory.

  • Honestly, I think thing we like least about the software is that you cant use the social features to post videos to Instagram from the social hub. Other than that there isn't anything we dont like!

  • Pros

  • the best feature is the sales process, next I love the design - very easy on the eyes

  • I love how we were up and running on day one and using the software effectively the same week. It really helps us manage our communications with clients.

  • Cons

  • The ease of use could be a little better but overall it is the best software you could have if you are in sales.

  • While most of the integrations are good, I wish it integrated better with Active Campaign, which is my marketing automation platform.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

18 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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